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MIQ Time Sensitive travel allocation request process

Rachel made this Official Information request to Ministry of Business, Innovation & Employment

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From: Rachel

Kia ora,

I am a New Zealand permanent resident and can provide my passport/visa if requested.

Could I please ask for the contact details of the team assigned to the MIQ Time-Sensitive travel allocation requests?

If this is not possible then perhaps the department that is assigned.

These details are being requested as all other avenues of communication have been attempted. The phone line 0800 476 647 is a generic phone line that all MIQ users are trying to access and wait times are over 60 minutes.

Ngā mihi,

Rachel

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From: Ministerial Services
Ministry of Business, Innovation & Employment

Ref: 2122-0815

 

Dear Rachel,

 

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of the 5^th of October 2021 requesting under the
Official Information Act 1982 (the Act), the following:

 

“I am a New Zealand permanent resident and can provide my passport/visa if
requested.

Could I please ask for the contact details of the team assigned to the MIQ
Time-Sensitive travel allocation requests?

If this is not possible then perhaps the department that is assigned.

These details are being requested as all other avenues of communication
have been attempted. The phone line 0800 476 647 is a generic phone line
that all MIQ users are trying to access and wait times are over 60
minutes.”

 

Your request is being processed in accordance with the Act and a response
will be sent to you in due course.

 

Due to the recent changes in Covid-19 alert levels, the Ministry is
currently focused on assisting with the pandemic response and your
response may be delayed. The Ministry will contact you to provide further
updates specific to your request once it has been assessed.

 

If you have any enquiries regarding your request, or its urgency, feel
free to contact us via email at [1][MBIE request email].

 

Nâku noa, nâ

MINISTERIAL SERVICES

               

Ngâ Pou o te Taumaru

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

 

 

[2]www.govt.nz - your guide to finding and using New Zealand government
services

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References

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1. mailto:[MBIE request email]
2. http://www.govt.nz/

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From: Rebecca Woodmore
Ministry of Business, Innovation & Employment


Attachment image001.jpg
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Kia ora Rachel

 

Thank you for your email of 5 October 2021 to the Ministry of Business,
Innovation and Employment requesting;

 

“… the contact details of the team assigned to the MIQ Time-Sensitive
travel allocation requests?”

 

All enquiries regarding Time Sensitive Travel can be sent to
[1][email address].

 

Thank you for taking the time to write.

 

Ngâ mihi

Rebecca

 

Ministerial Services

Engagement, Communications and Ministerial Services

Email: [2][email address]

 

Ministry of Business, Innovation & Employment

15 Stout Street, Wellington, PO Box 1473, Wellington 6140

[3]www.mbie.govt.nz

[4]cid:image002.png@01D4E54B.F74C55F0

 

 

 

 

[5]www.govt.nz - your guide to finding and using New Zealand government
services

show quoted sections

References

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1. mailto:[email address]
2. mailto:[email address]
3. https://aus01.safelinks.protection.outlo...
5. http://www.govt.nz/

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