Contactless payments
Cody C made this Official Information request to Christchurch City Council
The request was successful.
From: Cody C
Dear Christchurch City Council,
Why do some council facilities, such as pools, not accept contactless payments (such as payWave / payPass)?
Yours faithfully,
Cody
From: OfficialInformation@my.ccc.govt.nz
[1]Christchurch City Council logo
Dear Cody,
Thank you for your email.
We are handling your request under the Local Government Official
Information and Meetings Act 1987 (LGOIMA). We have forwarded it to the
appropriate Christchurch City Council staff, and we will provide a
response or update within 20 working days of the date we received your
request. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe.
If you have any queries, please feel free to contact me. If any additional
factors come to light which are relevant to your request, please do not
hesitate to contact me so that these can be taken into account.
Kind regards,
Ana Macadie
Information Advisor
Official Information Team
From: [email address]
Sent: August 02 08:02:53
To:[email address]
Subject: FW: Official Information request - Contactless payments
From: Cody C <[FOI #16256 email]>
Sent: Saturday, 31 July 2021 9:05 AM
To: Official Information <[email address]>
Subject: Official Information request - Contactless payments
Dear Christchurch City Council,
Why do some council facilities, such as pools, not accept contactless
payments (such as payWave / payPass)?
Yours faithfully,
Cody
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This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[2][FOI #16256 email]
Is [3][Christchurch City Council request email] the wrong address for Official
Information requests to Christchurch City Council? If so, please contact
us using this form:
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The views expressed in this message are those of the individual sender
and may not necessarily reflect the views of the Christchurch City
Council.
If you are not the correct recipient of this email please advise the
sender and delete.
Christchurch City Council
http://www.ccc.govt.nz
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Contact us
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[7]Map marker icon [8]Visit a Service Centre
References
Visible links
1. https://www.ccc.govt.nz/
2. mailto:[FOI #16256 email]
3. mailto:[Christchurch City Council request email]
4. https://fyi.org.nz/change_request/new?bo...
5. https://fyi.org.nz/help/officers
7. https://www.ccc.govt.nz/contact-us#visit
8. https://www.ccc.govt.nz/contact-us#visit
From: OfficialInformation@my.ccc.govt.nz
[1]Christchurch City Council logo
Dear Cody,
My apologies for the delay in getting this to you. Please find the
following information provided by the Head of Financial Management/CFO:
Contactless payments generally incur additional charges, so the decision
was made to remove the capability when the country moved back to Level 1
last year. However this decision has been reviewed recently (prior to
current lockdown) and we are already in the process of reinstating
contactless payments across all Council facilities.
We are expecting this to become a permanent change.
You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
[2]www.ombudsman.parliament.nz or freephone 0800 802 602.
Kind regards,
Ana Macadie
Information Advisor
Official Information Team
From: [email address]
Sent: August 02 09:11:55
To:[FOI #16256 email]
Subject: Re: [ Ticket: 448856 ] LGOIMA acknowledgement: Contactless
payments
[3]Christchurch City Council logo
Dear Cody,
Thank you for your email.
We are handling your request under the Local Government Official
Information and Meetings Act 1987 (LGOIMA). We have forwarded it to the
appropriate Christchurch City Council staff, and we will provide a
response or update within 20 working days of the date we received your
request. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe.
If you have any queries, please feel free to contact me. If any additional
factors come to light which are relevant to your request, please do not
hesitate to contact me so that these can be taken into account.
Kind regards,
Ana Macadie
Information Advisor
Official Information Team
From: [email address]
Sent: August 02 08:02:53
To:[email address]
Subject: FW: Official Information request - Contactless payments
From: Cody C <[FOI #16256 email]>
Sent: Saturday, 31 July 2021 9:05 AM
To: Official Information <[email address]>
Subject: Official Information request - Contactless payments
Dear Christchurch City Council,
Why do some council facilities, such as pools, not accept contactless
payments (such as payWave / payPass)?
Yours faithfully,
Cody
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[4][FOI #16256 email]
Is [5][Christchurch City Council request email] the wrong address for Official
Information requests to Christchurch City Council? If so, please contact
us using this form:
[6]https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[7]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
**********************************************************************
This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender
and may not necessarily reflect the views of the Christchurch City
Council.
If you are not the correct recipient of this email please advise the
sender and delete.
Christchurch City Council
http://www.ccc.govt.nz
**********************************************************************
Contact us
[8]Phone icon 03 941 8999
[9]Map marker icon [10]Visit a Service Centre
Contact us
[11]Phone icon 03 941 8999
[12]Map marker icon [13]Visit a Service Centre
References
Visible links
1. https://www.ccc.govt.nz/
2. http://www.ombudsman.parliament.nz/
3. https://www.ccc.govt.nz/
4. mailto:[FOI #16256 email]
5. mailto:[Christchurch City Council request email]
6. https://fyi.org.nz/change_request/new?bo...
7. https://fyi.org.nz/help/officers
9. https://www.ccc.govt.nz/contact-us#visit
10. https://www.ccc.govt.nz/contact-us#visit
12. https://www.ccc.govt.nz/contact-us#visit
13. https://www.ccc.govt.nz/contact-us#visit
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