Tēnā koe 2021-0733,

Thank you for your OIA request to the Department of Internal Affairs (included with this email)

The Department will provide its response to your request as soon as practicable and within twenty working days.  The 20th working day is 16 July 2021

Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website.  If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.

Nāku, nā

Michelle Reed  (she/her)  
Lead Advisor – Official Correspondence
Te Tira Mātakitaki Governance, Risk & Assurance 
Te Urungi Organisational Strategy and Performance
dia.govt.nz | Facebook

-----Original Message-----
From: Kay <[FOI #15826 email]>
Sent: Friday, 18 June 2021 9:14 AM
To: OIA <[email address]>
Subject: Official Information request - Citizenship application

Dear Department of Internal Affairs,

Please provide the data for 2021 applications you’ve processed so far(Monthly).

Total number of applications you’ve received during these months.

Also, since January your staff is keep claiming that they’re allocating applications received in August 2020. It’s been 6 months now & still getting the same answer that August 2020. I mean, really?
We deserve to know the truth please.

Why the department is not hiring more staff members?? We’re aware that you’ve trained more staff but I guess that’s not enough. Why there is no initiative to remedy this delay? Processing time is increasing day by day and our patience is on the edge.

Yours faithfully,

Kay

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This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #15826 email]

Is [DIA request email] the wrong address for Official Information requests to Department of Internal Affairs? If so, please contact us using this form:
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Tēnā koe Kay,

Thank you for your OIA request to the Department of Internal Affairs (included with this email)

The Department will provide its response to your request as soon as practicable and within twenty working days.  The 20th working day is 16 July 2021

Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website.  If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.

Nāku, nā

Michelle Reed  (she/her)
Lead Advisor – Official Correspondence
Te Tira Mātakitaki Governance, Risk & Assurance Te Urungi Organisational Strategy and Performance dia.govt.nz | Facebook

-----Original Message-----
From: Kay <[FYI request #15826 email]>
Sent: Friday, 18 June 2021 9:14 AM
To: OIA <[email address]>
Subject: Official Information request - Citizenship application

Dear Department of Internal Affairs,

Please provide the data for 2021 applications you’ve processed so far(Monthly).

Total number of applications you’ve received during these months.

Also, since January your staff is keep claiming that they’re allocating applications received in August 2020. It’s been 6 months now & still getting the same answer that August 2020. I mean, really?
We deserve to know the truth please.

Why the department is not hiring more staff members?? We’re aware that you’ve trained more staff but I guess that’s not enough. Why there is no initiative to remedy this delay? Processing time is increasing day by day and our patience is on the edge.

Yours faithfully,

Kay

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #15826 email]

Is [DIA request email] the wrong address for Official Information requests to Department of Internal Affairs? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

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Kia ora Kay,

 

Please find the Department’s response to your request attached to this
email.

 

Ngâ mihi

 

Eileen Fisher| Official Correspondence Advisor
Te Pâhekoheko, Kâwai ki te iwi | Operations, Service Delivery and
Operations

Te Tari Taiwhenua  The Department of Internal Affairs 7 Waterloo Quay,
Wellington

Mobile - 027 306 9581

[1]www.dia.govt.nz

[2]cid:image001.png@01D3579F.2FF9E840

 

 

References

Visible links
1. http://www.dia.govt.nz/

Tēnā koe Kay,

Thank you for your OIA request to the Department of Internal Affairs (included with this email)

The Department will provide its response to your request as soon as practicable and within twenty working days.  The 20th working day is 16 August 2021

Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website.  If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.

Nāku noa, nā

Michelle Reed (she/her)  
Kaitohutohu Ārahi, te Ture Pārongo Ōkawa | Lead Advisor Official Correspondence 
Te Urūngi | Organisational Strategy & Performance
Level 6, 45 Pipitea St | PO Box 805, Wellington 6140, New Zealand |  www.dia.govt.nz

-----Original Message-----
From: Kay <[FOI #15826 email]>
Sent: Saturday, 17 July 2021 12:50 AM
To: Eileen Fisher <[email address]>
Subject: Re: Response to your request reference 2021-0733

Dear Eileen Fisher,

Thank you for your email.

Could you please provide following information.

From Jan 2021 to May 2021- information you have provided stating that quite a few applications has been processed during each and every month already. Please advise the total number of Applications already processed under citizenship by Grant, also how many applications were processed for Citizenship by descendant.

Yours sincerely,

Kay

-----Original Message-----

Kia ora Kay,

 

Please find the Department’s response to your request attached to this email.

 

Ngâ mihi

 

Eileen Fisher| Official Correspondence Advisor Te Pâhekoheko, Kâwai ki te iwi | Operations, Service Delivery and Operations

Te Tari Taiwhenua  The Department of Internal Affairs 7 Waterloo Quay, Wellington

Mobile - 027 306 9581

[1]https://aus01.safelinks.protection.outlo...

[2]cid:image001.png@01D3579F.2FF9E840

 

 

References

Visible links
1. https://aus01.safelinks.protection.outlo...

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #15826 email]

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Good morning Kay,

 

In your most recent request below, you ask for the ‘total number of
applications already processed under citizenship by grant’. Could you
please clarify what you mean by this?

 

Are you wanting a total tallied from the monthly breakdown of data already
provided to you on 19 July 2021?

 

Ngā mihi

 

Eileen Fisher| Official Correspondence Advisor
Te Pāhekoheko, Kāwai ki te iwi | Operations, Service Delivery and
Operations

Te Tari Taiwhenua  The Department of Internal Affairs 7 Waterloo Quay,
Wellington

Mobile - 027 306 9581

[1]www.dia.govt.nz

[2]cid:image001.png@01D3579F.2FF9E840

 

 

 

 

 

-----Original Message-----

From: Kay <[3][FOI #15826 email]>

Sent: Saturday, 17 July 2021 12:50 AM

To: Eileen Fisher <[4][email address]>

Subject: Re: Response to your request reference 2021-0733

 

Dear Eileen Fisher,

 

Thank you for your email.

 

Could you please provide following information.

 

From Jan 2021 to May 2021- information you have provided stating that
quite a few applications has been processed during each and every month
already. Please advise the total number of Applications already processed
under citizenship by Grant, also how many applications were processed for
Citizenship by descendant.

 

Yours sincerely,

 

Kay

 

-----Original Message-----

 

Kia ora Kay,

 

 

 

Please find the Department’s response to your request attached to this 
email.

 

 

 

Ngâ mihi

 

 

 

Eileen Fisher| Official Correspondence Advisor  Te Pâhekoheko, Kâwai ki te
iwi | Operations, Service Delivery and  Operations

 

Te Tari Taiwhenua  The Department of Internal Affairs 7 Waterloo Quay, 
Wellington

 

Mobile - 027 306 9581

 

[1][5]https://aus01.safelinks.protection.outlo...

 

[2][6]cid:image001.png@01D3579F.2FF9E840

 

 

 

 

 

References

 

Visible links

1.
[7]https://aus01.safelinks.protection.outlo...

 

-------------------------------------------------------------------

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[8][FOI #15826 email]

 

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the internet. Our privacy and copyright policies:

[9]https://aus01.safelinks.protection.outlo...

 

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References

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Thank you for your reply, I now understand what you are seeking.

 

The data that was provided to you on Friday was for citizenship by grant
only. I do apologise if this was not clear. As you already have the data
for citizenship by grant applications, would you like the Department to
provide you with the same breakdown but for citizenship by descent?

 

Note – citizenship by descent applications are a very different process
from citizenship by grant, and the standard timeframe for processing these
applications is up to 20 working days.

 

Regards

 

Eileen

 

-----Original Message-----
From: Kay <[FOI #15826 email]>
Sent: Wednesday, 21 July 2021 10:14 AM
To: Eileen Fisher <[email address]>
Subject: Re: OIA2122-0049 KAY - Citizenship timeframes

 

Dear Eileen Fisher,

 

Thank for your email.

 

In your previous response, you provided a document mentioning the total
number of Applications received each and every month.

 

Also, it states that how many applications were already processed in those
months.

 

So my questions is out of those applications which are already
processed/successful, please advise how many applications were under
citizenship by grant & citizenship by descendent category.

 

I hope that helps.

 

Regards

 

Yours sincerely,

 

Kay

 

-----Original Message-----

 

Good morning Kay,

 

 

 

In your most recent request below, you ask for the ‘total number of 
applications already processed under citizenship by grant’. Could you 
please clarify what you mean by this?

 

 

 

Are you wanting a total tallied from the monthly breakdown of data
already  provided to you on 19 July 2021?

 

 

 

Ngâ mihi

 

 

 

Eileen Fisher| Official Correspondence Advisor  Te Pâhekoheko, Kâwai ki te
iwi | Operations, Service Delivery and  Operations

 

Te Tari Taiwhenua  The Department of Internal Affairs 7 Waterloo Quay, 
Wellington

 

Mobile - 027 306 9581

 

[1][1]https://aus01.safelinks.protection.outlo...

 

[2][2]cid:image001.png@01D3579F.2FF9E840

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

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[3][FOI #15826 email]

 

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the internet. Our privacy and copyright policies:

[4]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
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page.

 

-------------------------------------------------------------------

 

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hide quoted sections

Good morning Kay,

Thank you for your email.

I can provide you with information and clarity around the process and timeframes of citizenship by descent in our response to you.

However, could you please confirm for me if you are also wanting the Department to provide you with the data on the number of citizenship by descent applications received and processed, per month, so far for 2021?

Kind regards

Eileen

-----Original Message-----
From: Kay <[FYI request #15826 email]>
Sent: Wednesday, 21 July 2021 2:59 PM
To: Eileen Fisher <[email address]>
Subject: RE: OIA2122-0049 KAY - Citizenship timeframes

Dear Eileen Fisher,

Thank you for clarification.

Now, the data shows the department has already completed few hundred applications each month in 2021.

Please tell me why the department is fast tracking these applications when you have thousands of applications from last year to be processed. Why double standards?

Yours sincerely,

Kay

-----Original Message-----

Thank you for your reply, I now understand what you are seeking.

 

The data that was provided to you on Friday was for citizenship by grant only. I do apologise if this was not clear. As you already have the data for citizenship by grant applications, would you like the Department to provide you with the same breakdown but for citizenship by descent?

 

Note - citizenship by descent applications are a very different process from citizenship by grant, and the standard timeframe for processing these applications is up to 20 working days.

 

Regards

 

Eileen

 

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #15826 email]

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Hi Kay,

 

You have asked me to refer to your last email, sent to me on Wednesday 22
July 2021 at 2.59pm, therefore I have interpreted your question for this
OIA to be -

 

'Please tell me why the department is fast tracking these applications
when you have thousands of applications from last year to be processed.
Why double standards?'

 

The Department will respond to this question only, and provide you with a
response by 16 August 2021.

 

Kind regards

 

Eileen

 

-----Original Message-----
From: Kay <[FOI #15826 email]>
Sent: Thursday, 22 July 2021 9:40 AM
To: Eileen Fisher <[email address]>
Subject: RE: OIA2122-0049 KAY - Citizenship timeframes

 

Dear Eileen Fisher,

 

Thank you for you email.

 

In my previous response, I’m solely talking about citizenship by grant
applications only.

 

So, please read my previous response again.

 

Thank you

 

Yours sincerely,

 

Kay

 

-----Original Message-----

 

Good morning Kay,

 

Thank you for your email.

 

I can provide you with information and clarity around the process and
timeframes of citizenship by descent in our response to you.

 

However, could you please confirm for me if you are also wanting the
Department to provide you with the data on the number of citizenship by
descent applications received and processed, per month, so far for 2021?

 

Kind regards

 

Eileen

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[1][FOI #15826 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[2]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

 

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Kia ora Kay,

 

Please find the Department’s response to your request attached to this
email.

 

Ngâ mihi

 

Eileen Fisher| Official Correspondence Advisor
Te Pâhekoheko, Kâwai ki te iwi | Operations, Service Delivery and
Operations

Te Tari Taiwhenua  The Department of Internal Affairs 7 Waterloo Quay,
Wellington

Mobile - 027 306 9581

[1]www.dia.govt.nz

[2]cid:image001.png@01D3579F.2FF9E840

 

 

References

Visible links
1. http://www.dia.govt.nz/

Kia ora Kay,

Thank you for your email.

Upon review of your request and email chains between you and I, we believe your request has been answered accurately.

If you believe your response has not been answered sufficiently, it remains open to you to complain to the Ombudsman.

As stated in the response, you have the right to seek an investigation and review by the Ombudsman of the decision provided to you. Information about how to make a complaint is available at www.ombudsman.parliament.nz or freephone 0800 802 602.

Kind regards

Eileen

-----Original Message-----
From: Kay <[FOI #15826 email]>
Sent: Monday, 16 August 2021 4:13 PM
To: Eileen Fisher <[email address]>
Subject: Re: Response to your OIA request reference 2122-0049

Dear Eileen Fisher,

I'd still suggest you to read the whole thread again.

I've clarified my question twice and It was just for citizenship for grant applications only.

Hence, I believe that you're not providing accurate information I've asked for.
Yours sincerely,

Kay

-----Original Message-----

Kia ora Kay,

 

Please find the Department's response to your request attached to this email.

 

Ngâ mihi

 

Eileen Fisher| Official Correspondence Advisor Te Pâhekoheko, Kâwai ki te iwi | Operations, Service Delivery and Operations

Te Tari Taiwhenua  The Department of Internal Affairs 7 Waterloo Quay, Wellington

Mobile - 027 306 9581

[1]https://aus01.safelinks.protection.outlo...

[2]cid:image001.png@01D3579F.2FF9E840

 

 

References

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-------------------------------------------------------------------
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