Dear MSD,

I fully respect fraud investigation requires a high level of expertise. Still, there are some apparent benefit frauds happening around me that any average person would be able to notice they are benefit frauds.

We have presented very clear evidence regarding the benefit fraud happening, but after fours months, the MSD Fraud Investigation Office has not take any action, not even a call or an email to the person being reported.

The person being reported was actually my husband, so I surely know if any action has been made against his misconduct or not.
If he does not stop at this stage, he might commit more serious benefit frauds in the future.

What can we do if the MSD fails to enforce the law?
Is the MSD Fraud Team answerable to the Serious Fraud Office?
What can I do if I am not satisfied with the MSD regarding this?

Yours faithfully