Thank you for your email enquiry - you will receive a formal acknowledgement from us - kind regards diana

Diana Marriott
Communications Manager

Bay of Plenty District Health Board
DDI: 07 579 8029
[mobile number]
www.bopdhb.govt.nz

-----Original Message-----
From: T Barnett [mailto:[FOI #14624 email]]
Sent: Sunday, 7 February 2021 09:55
To: Communications
Subject: Official Information request - Complaint procedure WBOP PHO

Dear Bay of Plenty District Health Board,

I am a New Zealand citizen and reside in New Zealand

Under the OIA, I request a copy of the following

1- Complaint procedure for your contractor - WESTERN BAY OF PLENTY PRIMARY HEALTH ORGANISATION

2 - What is the minimum required documentation regarding eligibility/identity required by GP practices that are subsidised by the WBOPHO.

Information held by a contractor to an OIA organisation is deemed held by that organisation, if it is in the contractor's capacity as contractor. WBOP PHO is contracted by Bay of Plenty DHB.

Yours faithfully,

T Barnett

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #14624 email]

Is [Bay of Plenty District Health Board request email] the wrong address for Official Information requests to Bay of Plenty District Health Board? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

Notice of Legal Status and Confidential Information: This electronic mail message and any accompanying attachments may contain information that is privileged and CONFIDENTIAL. If you are not the intended recipient you are advised that any use, review, dissemination, distribution or reproduction of the information is strictly prohibited and may be unlawful. If you have received this document in error, please notify the sender immediately and destroy the message.

______________________________________________________________________________

This email has been scrubbed for your protection by SMX.
For more information visit http://smxemail.com
______________________________________________________________________________

hide quoted sections

On behalf of Debbie Brown, Senior Advisor, Governance & Quality- BOPDHB

 

We acknowledge receipt of your email and  will respond as soon as
possible.

 

Please note that all OIA requests should be sent to our OIA email address
[1][email address]

 

Kind regards.

 

Maria Moller

PA to Senior Advisor Governance & Quality

 

Governance & Quality / CEO Office

Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143 

T: 07 579 8545 | E: [2][email address] | W:
[3]www.bopdhb.govt.nz  

[4]CARE email signature 3

Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.

 

-----Original Message-----

From: T Barnett [[5]mailto:[FOI #14624 email]]

Sent: Sunday, 7 February 2021 09:55

To: Communications

Subject: Official Information request - Complaint procedure WBOP PHO

 

Dear Bay of Plenty District Health Board,

 

I am a New Zealand citizen and reside in New Zealand

 

Under the OIA, I request a copy of the following

 

1- Complaint procedure for your contractor - WESTERN BAY OF PLENTY PRIMARY
HEALTH ORGANISATION

 

2 - What is the minimum required documentation regarding
eligibility/identity required by GP practices that are subsidised by the
WBOPHO.

 

Information held by a contractor to an OIA organisation is deemed held by
that organisation, if it is in the contractor's capacity as contractor.
WBOP PHO is contracted by Bay of Plenty DHB.

 

Yours faithfully,

 

T Barnett

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[6][FOI #14624 email]

 

Is [7][Bay of Plenty District Health Board request email] the wrong address for Official
Information requests to Bay of Plenty District Health Board? If so, please
contact us using this form:

[8]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.

This email has been scrubbed for your protection by SMX. For more
information visit [10]smxemail.com

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.bopdhb.govt.nz/
5. mailto:[FOI #14624 email]
6. mailto:[FOI #14624 email]
7. mailto:[Bay of Plenty District Health Board request email]
8. https://fyi.org.nz/change_request/new?bo...
9. https://fyi.org.nz/help/officers
10. http://smxemail.com/

hide quoted sections

On behalf of Debbie Brown, Senior Advisor Governance and Quality
 
Dear T Barnett
 
In response to your request of 7 February 2021, we provide the attached
information.

 

Kind regards.

 

Maria Moller

PA to Senior Advisor Governance & Quality

 

Governance & Quality / CEO Office

Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143 

T: 07 579 8545 | E: [1][email address] | W:
[2]www.bopdhb.govt.nz  

[3]CARE email signature 3

Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.

 

 

From: Maria Moller <[4][email address]>
Sent: Tuesday, 9 February 2021 3:33 pm
To: [5][FOI #14624 email]
Subject: OIA Request - Complaint procedure WBOP PHO

 

On behalf of Debbie Brown, Senior Advisor, Governance & Quality- BOPDHB

 

We acknowledge receipt of your email and  will respond as soon as
possible.

 

Please note that all OIA requests should be sent to our OIA email address
[6][email address]

 

Kind regards.

 

Maria Moller

PA to Senior Advisor Governance & Quality

 

Governance & Quality / CEO Office

Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143 

T: 07 579 8545 | E: [7][email address] | W:
[8]www.bopdhb.govt.nz  

[9]CARE email signature 3

Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.

 

 

-----Original Message-----

From: T Barnett
[[10]mailto:[FOI #14624 email]]

Sent: Sunday, 7 February 2021 09:55

To: Communications

Subject: Official Information request - Complaint procedure WBOP PHO

 

Dear Bay of Plenty District Health Board,

 

I am a New Zealand citizen and reside in New Zealand

 

Under the OIA, I request a copy of the following

 

1- Complaint procedure for your contractor - WESTERN BAY OF PLENTY PRIMARY
HEALTH ORGANISATION

 

2 - What is the minimum required documentation regarding
eligibility/identity required by GP practices that are subsidised by the
WBOPHO.

 

Information held by a contractor to an OIA organisation is deemed held by
that organisation, if it is in the contractor's capacity as contractor.
WBOP PHO is contracted by Bay of Plenty DHB.

 

Yours faithfully,

 

T Barnett

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[11][FOI #14624 email]

 

Is [12][Bay of Plenty District Health Board request email] the wrong address for Official
Information requests to Bay of Plenty District Health Board? If so, please
contact us using this form:

[13]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[14]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.

References

Visible links
1. mailto:[email address]
2. http://www.bopdhb.govt.nz/
4. mailto:[email address]
5. mailto:[FOI #14624 email]
6. mailto:[email address]
7. mailto:[email address]
8. http://www.bopdhb.govt.nz/
10. mailto:[FOI #14624 email]
11. mailto:[FOI #14624 email]
12. mailto:[Bay of Plenty District Health Board request email]
13. https://fyi.org.nz/change_request/new?bo...
14. https://fyi.org.nz/help/officers

hide quoted sections

On behalf of Debbie Brown, Senior Advisor Governance and Quality
 
Dear T Barnett
 
Further to our response below we now attach the updated and approved
Complaints Policy.

 

Kind regards.

 

Maria Moller

PA to Senior Advisor Governance & Quality

 

Governance & Quality / CEO Office

Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143 

T: 07 579 8545 | E: [1][email address] | W:
[2]www.bopdhb.govt.nz  

[3]CARE email signature 3

Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.

 

 

From: Maria Moller <[email address]>
Sent: Wednesday, 3 March 2021 11:40 am
To: [FOI #14624 email]
Subject: OIA Request - Complaint procedure WBOP PHO

 

On behalf of Debbie Brown, Senior Advisor Governance and Quality
 
Dear T Barnett
 
In response to your request of 7 February 2021, we provide the attached
information.

 

Kind regards.

 

Maria Moller

PA to Senior Advisor Governance & Quality

 

Governance & Quality / CEO Office

Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143 

T: 07 579 8545 | E: [4][email address] | W:
[5]www.bopdhb.govt.nz  

[6]CARE email signature 3

Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.

 

 

From: Maria Moller <[7][email address]>
Sent: Tuesday, 9 February 2021 3:33 pm
To: [8][FOI #14624 email]
Subject: OIA Request - Complaint procedure WBOP PHO

 

On behalf of Debbie Brown, Senior Advisor, Governance & Quality- BOPDHB

 

We acknowledge receipt of your email and  will respond as soon as
possible.

 

Please note that all OIA requests should be sent to our OIA email address
[9][email address]

 

Kind regards.

 

Maria Moller

PA to Senior Advisor Governance & Quality

 

Governance & Quality / CEO Office

Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143 

T: 07 579 8545 | E: [10][email address] | W:
[11]www.bopdhb.govt.nz  

[12]CARE email signature 3

Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.

 

 

-----Original Message-----

From: T Barnett
[[13]mailto:[FOI #14624 email]]

Sent: Sunday, 7 February 2021 09:55

To: Communications

Subject: Official Information request - Complaint procedure WBOP PHO

 

Dear Bay of Plenty District Health Board,

 

I am a New Zealand citizen and reside in New Zealand

 

Under the OIA, I request a copy of the following

 

1- Complaint procedure for your contractor - WESTERN BAY OF PLENTY PRIMARY
HEALTH ORGANISATION

 

2 - What is the minimum required documentation regarding
eligibility/identity required by GP practices that are subsidised by the
WBOPHO.

 

Information held by a contractor to an OIA organisation is deemed held by
that organisation, if it is in the contractor's capacity as contractor.
WBOP PHO is contracted by Bay of Plenty DHB.

 

Yours faithfully,

 

T Barnett

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[14][FOI #14624 email]

 

Is [15][Bay of Plenty District Health Board request email] the wrong address for Official
Information requests to Bay of Plenty District Health Board? If so, please
contact us using this form:

[16]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[17]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.

References

Visible links
1. mailto:[email address]
2. http://www.bopdhb.govt.nz/
4. mailto:[email address]
5. http://www.bopdhb.govt.nz/
7. mailto:[email address]
8. mailto:[FOI #14624 email]
9. mailto:[email address]
10. mailto:[email address]
11. http://www.bopdhb.govt.nz/
13. mailto:[FOI #14624 email]
14. mailto:[FOI #14624 email]
15. mailto:[Bay of Plenty District Health Board request email]
16. https://fyi.org.nz/change_request/new?bo...
17. https://fyi.org.nz/help/officers

hide quoted sections