Complaint procedure WBOP PHO
T Barnett made this Official Information request to Bay of Plenty District Health Board
The request was successful.
From: T Barnett
Dear Bay of Plenty District Health Board,
I am a New Zealand citizen and reside in New Zealand
Under the OIA, I request a copy of the following
1- Complaint procedure for your contractor - WESTERN BAY OF PLENTY PRIMARY HEALTH ORGANISATION
2 - What is the minimum required documentation regarding eligibility/identity required by GP practices that are subsidised by the WBOPHO.
Information held by a contractor to an OIA organisation is deemed held by that organisation, if it is in the contractor's capacity as contractor. WBOP PHO is contracted by Bay of Plenty DHB.
Yours faithfully,
T Barnett
From: Diana Marriott
Bay of Plenty District Health Board
Thank you for your email enquiry - you will receive a formal acknowledgement from us - kind regards diana
Diana Marriott
Communications Manager
Bay of Plenty District Health Board
DDI: 07 579 8029
[mobile number]
www.bopdhb.govt.nz
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From: Maria Moller
Bay of Plenty District Health Board
On behalf of Debbie Brown, Senior Advisor, Governance & Quality- BOPDHB
We acknowledge receipt of your email and will respond as soon as
possible.
Please note that all OIA requests should be sent to our OIA email address
[1][email address]
Kind regards.
Maria Moller
PA to Senior Advisor Governance & Quality
Governance & Quality / CEO Office
Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143
T: 07 579 8545 | E: [2][email address] | W:
[3]www.bopdhb.govt.nz
[4]CARE email signature 3
Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.
show quoted sections
From: Maria Moller
Bay of Plenty District Health Board
On behalf of Debbie Brown, Senior Advisor Governance and Quality
Dear T Barnett
In response to your request of 7 February 2021, we provide the attached
information.
Kind regards.
Maria Moller
PA to Senior Advisor Governance & Quality
Governance & Quality / CEO Office
Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143
T: 07 579 8545 | E: [1][email address] | W:
[2]www.bopdhb.govt.nz
[3]CARE email signature 3
Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.
From: Maria Moller <[4][email address]>
Sent: Tuesday, 9 February 2021 3:33 pm
To: [5][FOI #14624 email]
Subject: OIA Request - Complaint procedure WBOP PHO
On behalf of Debbie Brown, Senior Advisor, Governance & Quality- BOPDHB
We acknowledge receipt of your email and will respond as soon as
possible.
Please note that all OIA requests should be sent to our OIA email address
[6][email address]
Kind regards.
Maria Moller
PA to Senior Advisor Governance & Quality
Governance & Quality / CEO Office
Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143
T: 07 579 8545 | E: [7][email address] | W:
[8]www.bopdhb.govt.nz
[9]CARE email signature 3
Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.
show quoted sections
From: Maria Moller
Bay of Plenty District Health Board
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21 0013 Complaint Procedure WBOP PHO.pdf
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21 0013 Complaint Procedure WBOP PHO 03.03.21 13.07.21.pdf
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On behalf of Debbie Brown, Senior Advisor Governance and Quality
Dear T Barnett
Further to our response below we now attach the updated and approved
Complaints Policy.
Kind regards.
Maria Moller
PA to Senior Advisor Governance & Quality
Governance & Quality / CEO Office
Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143
T: 07 579 8545 | E: [1][email address] | W:
[2]www.bopdhb.govt.nz
[3]CARE email signature 3
Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.
From: Maria Moller <[email address]>
Sent: Wednesday, 3 March 2021 11:40 am
To: [FOI #14624 email]
Subject: OIA Request - Complaint procedure WBOP PHO
On behalf of Debbie Brown, Senior Advisor Governance and Quality
Dear T Barnett
In response to your request of 7 February 2021, we provide the attached
information.
Kind regards.
Maria Moller
PA to Senior Advisor Governance & Quality
Governance & Quality / CEO Office
Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143
T: 07 579 8545 | E: [4][email address] | W:
[5]www.bopdhb.govt.nz
[6]CARE email signature 3
Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.
From: Maria Moller <[7][email address]>
Sent: Tuesday, 9 February 2021 3:33 pm
To: [8][FOI #14624 email]
Subject: OIA Request - Complaint procedure WBOP PHO
On behalf of Debbie Brown, Senior Advisor, Governance & Quality- BOPDHB
We acknowledge receipt of your email and will respond as soon as
possible.
Please note that all OIA requests should be sent to our OIA email address
[9][email address]
Kind regards.
Maria Moller
PA to Senior Advisor Governance & Quality
Governance & Quality / CEO Office
Bay of Plenty District Health Board| Tauranga Hospital | Cameron Road |
Private Bag 12024 | Tauranga 3143
T: 07 579 8545 | E: [10][email address] | W:
[11]www.bopdhb.govt.nz
[12]CARE email signature 3
Notice of Legal Status and Confidential Information: This electronic mail
message and any accompanying attachments may contain information that is
privileged and CONFIDENTIAL. If you are not the intended recipient you are
advised that any use, review, dissemination, distribution or reproduction
of the information is strictly prohibited and may be unlawful. If you have
received this document in error, please notify the sender immediately and
destroy the message.
show quoted sections
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