Staff resourcing for OIAs, ministerials & PQs

Katie made this Official Information request to Inland Revenue Department

The request was partially successful.

From: Katie

Kia ora

I would like to request the following information under the Official Information Act 1982 (OIA), in relation to staff resourcing dedicated to the response of OIA requests, ministerials, and Parliamentary Questions (PQs).

OIAs

1. What is the total number of full-time equivalent (FTE) staff in your agency tasked with responding to OIA requests?
To clarify, I mean the figure relating to staff where one of their core responsibilities is to respond to, coordinate, administrate, review, assess, advise upon, manage and/or in any way handle OIA requests. This figure should include team leaders or managers. I do not mean every subject matter expert in an agency who may provide the substantive information used in an OIA response.
2. Could you please break down the figure requested in Question 1 according to role title and number of FTE staff under each role title?

Suggested template:
Number of Staff Dedicated to OIA Responses
ROLE A ROLE B ROLE C ROLE ETC
FTE Staff

3. If not already outlined in your answer to Question 2, could you please confirm whether your agency has a staff member devoted to administering OIA requests (separate from responding/collating/reviewing information)?
4. Could you please confirm the name of the information/workflow management system in place to help coordinate and allocate OIA requests to staff for response, if one is used?

Ministerials

5. What is the total number of FTE staff in your agency tasked with responding to ministerials?
To clarify, I mean the figure relating to staff where one of their core responsibilities is to respond to, coordinate, administrate, review, assess, advise upon, manage and/or in any way handle ministerials. This should include team leaders or managers. I do not mean every subject matter expert in an agency who may provide the substantive information used in a ministerial response.
6. Could you please break down the figure requested in Question 5 according to role title and number of FTE staff under each role title?

Suggested template:
Number of Staff Dedicated to Ministerials
ROLE A ROLE B ROLE C ROLE ETC
FTE Staff

7. If not already outlined in your answer to Question 6, could you please confirm whether your agency has a staff member devoted to administering ministerials (separate from responding/collating/reviewing information)?
8. Could you please confirm the name of the information/workflow management system in place to help coordinate and allocate ministerial cases to staff for response, if one is used?

PQs

9. The total number of FTE staff in your agency tasked with responding to PQs?
To clarify, I mean the figure relating to staff where one of their core responsibilities is to respond to, coordinate, administrate, review, assess, advise upon, manage and/or in any way handle PQs. This should include team leaders or managers. I do not mean every subject matter expert in an agency who may provide the substantive information used in a PQ response.
10. Could you please break down the figure requested in Question 9 according to role title and number of FTE staff under each role title?

Suggested template:
Number of Staff Dedicated to PQs
ROLE A ROLE B ROLE C ROLE ETC
FTE Staff

11. If not already outlined in your answer to Question 10, could you please confirm whether your agency has a staff member devoted to administering PQs (separate from responding/collating/reviewing information)?
12. Could you please confirm the name of the information/workflow management system in place to help coordinate and allocate PQs to staff for response, if one is used?

By ‘administering’ in Questions 3, 7 and 11, this could include logging, recording, saving, assigning cases, etc.

Please note, I understand that there will likely be some overlap in the figures for each of the three data points sought (OIAs vs ministerials vs PQs). Any contextual comments are therefore welcome.

Thank you

Katie

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From: oia
Inland Revenue Department

[IN CONFIDENCE RELEASE EXTERNAL]

Good morning,

Thank you for your request made under the Official Information Act 1982. We will respond to your request within 20 working days from the date of receipt.

Kind regards,
Government & Executive Services

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From: oia
Inland Revenue Department


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Attachment 21OIA1386 Signed response Katie.pdf
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[IN CONFIDENCE RELEASE EXTERNAL]

Good afternoon,

 

Please find attached a response to your request for information under the
Official Information Act.

 

Kind regards,

 

Government & Executive Services

 

 

This email and any attachment may contain confidential information. If you
have received this email or any attachment in error, please delete the
email / attachment, and notify the sender. Please do not copy, disclose or
use the email, any attachment, or any information contained in them.
Consider the environment before deciding to print: avoid printing if you
can, or consider printing double-sided. Visit us online at ird.govt.nz

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From: oia
Inland Revenue Department


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[IN CONFIDENCE RELEASE EXTERNAL]

Good afternoon,

 

Please accept our apologies for not addressing in our earlier response the
final part of your request. You requested the name of the
information/workflow management system used to coordinate responses to OIA
requests, Ministerial correspondence, and Parliamentary written questions.

 

Inland Revenue uses industry standard software and systems to process many
of its business functions, including OIA requests, Ministerial
correspondence, and Parliamentary written questions. As a part of Inland
Revenue’s information protection strategy, the exact names of the software
and systems are not disclosed as this information could be used to aid in
attacks against the department’s systems.

 

Therefore, the name of any system used is withheld under section 6(c) of
the OIA, to prevent the making available of information that would be
likely to prejudice the maintenance of the law.

 

If you disagree with this decision on your OIA request, you can ask an
Inland Revenue review officer to review the decision. To ask for an
internal review, please email the Commissioner of Inland Revenue at:
[1][email address].

 

Alternatively, under section 28(3) of the OIA, you have the right to ask
the Ombudsman to investigate and review the decision. You can contact the
office of the Ombudsman by email at: [2][email address].

 

Kind regards,

 

Government & Executive Services

 

 

 

From: oia
Sent: 11 February 2021 1:29 PM
To: [FYI request #14491 email]
Subject: Response to your OIA request 21OIA1386

 

[IN CONFIDENCE RELEASE EXTERNAL]

 

Good afternoon,

 

Please find attached a response to your request for information under the
Official Information Act.

 

Kind regards,

 

Government & Executive Services

 

 

This email and any attachment may contain confidential information. If you
have received this email or any attachment in error, please delete the
email / attachment, and notify the sender. Please do not copy, disclose or
use the email, any attachment, or any information contained in them.
Consider the environment before deciding to print: avoid printing if you
can, or consider printing double-sided. Visit us online at ird.govt.nz

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From: Katie

Hello

Thank you for the response / info you were able to provide - and no worries re the two parts.

Really appreciated

Katie

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