20 Viaduct Harbour Avenue Auckland 1010
Private Bag 92250, Auckland 1142, New Zealand
Ph 09 355 3553   Fax 09 355 3550
21 December 2020
Tony Randle
[FYI request #14118 email]

Kia ora Tony,
The information you requested - CAS-248537-J1S0N5
Thank you for your request for information dated 12 November 2020 about fare revenue, cost and
patronage for Auckland PT across our bus and rail services since July 2018.
On 19 November 2020 we asked you to refine your request, as it would likely be declined under
section 10(f) of the Local Government Official Information and Meetings Act 1987 (LGOIMA), as the
information to all 14 of your questions could not be made available without substantive collation or
research.  You replied on 20 November 2020 requesting the information for questions 1 to 14.
On 25 November 2020 we asked you to refine your request to just 3 questions, as the request was
still too large. You replied on 25 November 2020 asking for questions 1 to 6 to be answered.
Please see information below that we are able to provide within the 5 hours of time that we provide
information for free, after which there is a cost.
Monthly rail fare revenue
The table below shows the rail fare revenue from July 2018 to September 2020.
Month
Rail activity income
$000
July 2018
4,414
August 2018
4,939
September 2018
4,299
October 2018
4,523
November 2018
4,428
December 2018
3,524
January 2019
3,179
February 2019
4,414
March 2019
5,228
April 2019
4,435
May 2019
5,169
June 2019
4,577
July 2019
4,604
aucklandtransport.govt.nz

August 2019
5,065
September 2019
4,582
October 2019
4,769
November 2019
4,835
December 2019
3,736
January 2020
3,578
February 2020
4,346
March 2020
3,360
April 2020
368
May 2020
1,030
June 2020
2,546
July 2020
3,442
August 2020
1,678
September 2020
1,664
Rail ticket and bus ticket sales by ticket type and ticket type revenue
The tables below show the ticket type and revenue from July 2018 to June 2020

12 Months to
Jun-19
mode

Pax (M)
Rev (M)
yield
pax %
Pax
yield

Adult Bus
               38.91
$82.06
$2.11  54.39%

Adult Ferry
                 1.75
$10.49
$5.98  64.42%
Adult Train
               13.27
$39.99
$3.01  67.25%
53.93
$2.46

Child Bus
               12.68
$13.54
$1.07  17.72%

Child Ferry
                 0.11
$0.41
$3.76
4.05%
Child Train
                 2.51
$3.92
$1.56  12.71%
15.30
$1.17

Tertiary Bus
               10.17
$16.38
$1.61  14.21%

Tertiary Ferry
                 0.18
$0.90
$4.95
6.66%
Tertiary Train
                 2.53
$5.96
$2.35  12.84%
12.88
$1.80

Accessible bus
                 0.32
$0.31
$0.98
0.45%

Accessible ferry                     0.01
$0.02
$4.32
0.19%
Accessible train                     0.09
$0.14
$1.56
0.45%
0.42
$1.14

Super Gold bus                     9.46
$0.64
$0.07  13.22%

Super Gold ferry                     0.67
$0.18
$0.27  24.69%
Super Gold train                     1.33
$0.30
$0.22
6.75%
11.46
$0.10
Total
93.98
$175.239
$1.86

12 Months to
Jun-20
mode

Pax (M)  Rev(M)
yield
pax %
Pax
yield

Adult Bus
               32.9
$66.16
$2.04  55.21%

Adult Ferry
                 1.4
$8.79
$6.12  65.54%
Adult Train
               11.4
$32.98
$2.99  68.45%
44.86
$2.41

Child Bus
               10.8
$11.15
$1.02  18.54%

Child Ferry
                 0.0
$0.33
$3.35
4.43%
Child Train
                 2.1
$3.21
$1.52  13.05%
13.08
$1.12

Tertiary Bus
                 7.9
$11.76
$1.61  12.42%

Tertiary Ferry
                 0.3
$0.64
$4.97
5.89%
Tertiary Train
                 1.9
$4.21
$2.35  11.12%
9.21
$1.80

Accessible bus
                 0.0
$0.29
$0.98
0.51%

Accessible ferry
                 0.0
$0.02
$4.82
0.19%
Accessible train
                 0.8
$0.12
$1.60
0.48%
0.38
$1.14

Super Gold bus
                 7.1
$0.53
$0.07  13.31%

Super Gold ferry                     0.2
$0.15
$0.28  23.95%
Super Gold train                     1.1
$0.25
$0.23
6.90%
9.45
$0.10
Total
76.98
$140.595
$1.83

Monthly rail operating cost paid to the rail operator
The following are the various operator costs from July 2018 to September 2020.
Public transport contract costs cover the operation and maintenance activities for AT passenger rail
services whilst track access charges are paid for access and use of the KiwiRail owned rail network.
Month
Total operator costs
Public transport contract  Track access charges
$’000
cost
July 2018
11,100
   8,704
  2,396
August 2018
9,567
   7,251
  2,316
September 2018
10,256
   7,906
  2,350
October 2018
8,619
   8,006
   613
November 2018
11,005
   8,362
  2,643
December 2018
11,024
   8,512
  2,512
January 2019
10,183
   7,250
  2,933
February 2019
9,886
   7,397
  2,489
March 2019
9,493
   7,382
  2,111
April 2019
10,038
   7,672
  2,366
May 2019
11,021
   8,349
  2,672
June 2019
11,657
   9,283
  2,374
July 2019
10,400
   7,711
  2,689
August 2019
11,164
   8,489
  2,675
September 2019
10,798
   8,162
  2,636
October 2019
12,580
   9,598
  2,982
November 2019
12,348
   9,624
  2,724
December 2019
11,310
   8,136
  3,174
January 2020
10,739
   7,742
  2,997
February 2020
11,305
   8,514
  2,791
March 2020
10,528
   8,214
  2,314
April 2020
12,018
   8,931
  3,087
May 2020
  8,983
   7,690
  1,293
June 2020
13,619
10,228
  3,391
July 2020
11,360
   8,173
  3,187
August 2020
11,058
   7,906
  3,152
September 2020
12,869
   8,659
  4,210
Monthly fare revenue for each bus route and for each bus PTOM unit for each month
In order to gather this information, it will take a significant amount of time. We have approximately
3136 active different bus routes (since 2018). Therefore, this part of your request is refused under
section 17(f) of LGOIMA, as the information requested cannot be made available without substantial
collation and research.
Monthly bus PTOM contract operating cost paid to bus operators for each PTOM bus unit for each
month
We are unable to release the Bus contract operating cost information by BUS PTOM unit due to:
1.  The commercial confidentiality of the contractual payment to the operator

2. We are in the process of preparing for the future rounds of PTOM procurement. To release
the commercially sensitive information could compromise this process.
This part of your request is refused under section 17(2)(h), 17(2)(i) and 17(2)(j) of the LGOIMA:
(h) enable any local authority holding the information to carry out, without prejudice or
disadvantage, commercial activities; or
(i)
enable any local authority holding the information to carry on, without prejudice or
disadvantage, negotiations (including commercial and industrial negotiations); or
(j)
prevent the disclosure or use of official information for improper gain or improper
advantage.
Should you believe that we have not responded appropriately to your request, you are able to make
a complaint to the Office of the Ombudsman in accordance with section 27(3) of the LGOIMA Act,
seeking an investigation and review in regard to this matter.
Yours sincerely

Phil Wratt
Engagement Manager
Customer Care

Document Outline