Kia ora Tianchen,
 
Auckland Transport (AT) acknowledges receipt of your request for CCTV
footage.
 
We hope to respond to your request as soon as possible, but not later than
6 February 2020. Please note, the three weeks between Christmas Day and 15
January the following year don¡¯t count as working days, so your request
may take a bit longer than usual.  If we aren¡¯t able to respond to your
request by then, we will notify you of an extension of that timeframe.
 
Your case is being managed by LGOIMA Business Partner Glen. If you have
any further queries, you can contact the team on (09) 355 3553 during
business hours, quoting Local Government Official Information request
number CAS-58399-Y2J5X8.
 
Ng¨¡ mihi,
 
Pablo | Customer Care Coordinator
Customer Care ¨C Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [email address] or
[email address]
[1]www.at.govt.nz
[2]cid:image008.jpg@01D4DF26.CF144370
[3]cid:image002.jpg@01D2927A.134A0850[4]cid:image003.jpg@01D2927A.134A0850 [5]cid:image004.jpg@01D2927A.134A0850 [6]cid:image005.jpg@01D2927A.134A0850[7]cid:image006.jpg@01D2927A.134A0850
 
 
-----Original Message-----
From: Tianchen Ma <[FOI #11916 email]>
Sent: Wednesday, 18 December 2019 6:15 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - Somebody hit my car at Victoria st
car park and run away
 
Dear Auckland Transport,
 
I`m writing to ask for the CCTV footage in Victoria Street Car Park, Level
6 parents with pram parking area between 11:30am and 4:25pm on 18 December
2019.
 
My white Lexus RX450h ( plate no£ºLSG301) parked at level 6 parents with
pram area had been hit by a car between 11:30am and 4:25pm. The driver ran
away without leaving any information.
 
I would like to find out the plate number of the car which had hit my
Lexus.
 
Yours faithfully,
 
Tianchen Ma
 
-------------------------------------------------------------------
 
This is an Official Information request made via the FYI website.
 
Please use this email address for all replies to this request:
[FOI #11916 email]
 
Is [Auckland Transport request email] the wrong address for Official
Information requests to Auckland Transport? If so, please contact us using
this form:
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Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
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If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
 
 
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Good afternoon Tianchen 

 

We are unable to provide you with the information you asked for.
 

On 18/12/2019 you asked for CCTV footage for the Victoria Street Car Park
- Level 6 on 18 December 2019 between 1130 and 1625. I am sorry to hear of
the incident that you were involved in. 

Unfortunately, we do not have any footage in relation to your request
because the cameras on the day in question were not functioning correctly.
I am really sorry but your request is refused under section 17(e) of the
Local Government Official Information and Meetings Act 1987 (LGOIMA), as
the footage does not exist. 
 

We understand that this isn’t the outcome you hoped for.

 

You have the right to ask the Ombudsman to review how we’ve responded to
your official information request. You can contact the Ombudsman at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

 

Kind regards

Glen 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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1. http://www.ombudsman.parliament.nz/
2. file:///tmp/www.at.govt.nz