Kia ora  

 

Your case number is CAS-04092-R5K0K0 

We’ll get back to you as soon as we have an update.

 

You can give us more information

If you have more information you would like added to your case, simply
reply to this email leaving the subject line as it is.  You can do this at
any time.

Ngā mihi

Customer Service Team

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.at.govt.nz

Dear Ahmed
 
We acknowledge receipt of your request for CCTV footage.
 
We are processing your request according to the provisions of the Local
Government Official Information and Meetings Act 1987. You will receive a
decision within 20 working days after the receipt of your request by
Auckland Transport, as required by the Act. The expected due date for a
decision is 11 November 2019. Please note this is the maximum response
time and we will endeavour to respond to you sooner.
 
If you have any further queries, please contact us on (09) 355 3553 during
business hours, quoting Local Government Official Information request
number CAS-04092-R5K0K0.
 
Kind regards
 
Pablo | Customer Liaison Specialist
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [email address] or
[email address]
[1]www.at.govt.nz
[2]cid:image008.jpg@01D4DF26.CF144370
[3]cid:image002.jpg@01D2927A.134A0850[4]cid:image003.jpg@01D2927A.134A0850 [5]cid:image004.jpg@01D2927A.134A0850 [6]cid:image005.jpg@01D2927A.134A0850[7]cid:image006.jpg@01D2927A.134A0850
 
 
 
-----Original Message-----
From: Ahmed <[FYI request #11444 email]>
Sent: Sunday, 13 October 2019 5:21 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - CCTV Footage papatoetoe area - Car
accident
 
Dear Auckland Transport,
 
I was in the Papatoetoe area and the traffic was waiting for the signal to
get green. The car behind me all I remember was in white colour hit me
with some force. I stepped out of the car to see the damage but
surprisingly everything looks good. I just told the driver to be careful
and moved on. I reached home and opened my trunk and I witness a number of
problems with my car. First, I was unable to close the trunk, damage to
the bumper and there are a number of things like backlights were not
sitting in the right place. Can I get the CCTV footage of Papatoetoe area
on 13th October 2019 and if I recall time was in between 11 am to 12 pm. I
remember it was signal where you go right to get into the market and
Middlemore hospital. Let me know if this something I can get because I
have to claim my insurance and for that other person info is important.
 
Yours faithfully,
Ahmed
 
-------------------------------------------------------------------
 
This is an Official Information request made via the FYI website.
 
Please use this email address for all replies to this request:
[FYI request #11444 email]
 
Is [Auckland Transport request email] the wrong address for Official
Information requests to Auckland Transport? If so, please contact us using
this form:
[8]https://urldefense.proofpoint.com/v2/url...
 
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[9]https://urldefense.proofpoint.com/v2/url...
 
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
3. https://www.facebook.com/akltransport
4. https://twitter.com/akltransport
5. https://www.instagram.com/akltransport/
6. https://www.linkedin.com/company/aucklan...
7. https://www.youtube.com/user/aucklandtra...
8. https://urldefense.proofpoint.com/v2/url...
9. https://urldefense.proofpoint.com/v2/url...

hide quoted sections

 
Dear Ahmed,

Further to our e-mail below, could you please advise the exact location
(say intersection of two streets) of the incident?
We look forward to your reply.

Kind regards,
 
Pablo | Customer Liaison Specialist
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [email address] or
[email address]
[1]www.at.govt.nz
[2]cid:image008.jpg@01D4DF26.CF144370
[3]cid:image002.jpg@01D2927A.134A0850[4]cid:image003.jpg@01D2927A.134A0850 [5]cid:image004.jpg@01D2927A.134A0850 [6]cid:image005.jpg@01D2927A.134A0850[7]cid:image006.jpg@01D2927A.134A0850

------------------- Original Message -------------------
From: AT Official Information #;
Received: Tue Oct 15 2019 14:12:15 GMT+1300 (New Zealand Daylight Time)
To: Ahmed;
Subject: Auckland Transport - CAS-04092-R5K0K0 - CCTV Footage Request
CRM:0159012
 

Dear Ahmed
 
We acknowledge receipt of your request for CCTV footage.
 
We are processing your request according to the provisions of the Local
Government Official Information and Meetings Act 1987. You will receive a
decision within 20 working days after the receipt of your request by
Auckland Transport, as required by the Act. The expected due date for a
decision is 11 November 2019. Please note this is the maximum response
time and we will endeavour to respond to you sooner.
 
If you have any further queries, please contact us on (09) 355 3553 during
business hours, quoting Local Government Official Information request
number CAS-04092-R5K0K0.
 
Kind regards
 
Pablo | Customer Liaison Specialist
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [email address] or
[email address]
[8]www.at.govt.nz
[9]cid:image008.jpg@01D4DF26.CF144370
[10]cid:image002.jpg@01D2927A.134A0850[11]cid:image003.jpg@01D2927A.134A0850 [12]cid:image004.jpg@01D2927A.134A0850 [13]cid:image005.jpg@01D2927A.134A0850[14]cid:image006.jpg@01D2927A.134A0850
 
 
 
-----Original Message-----
From: Ahmed <[FOI #11444 email]>
Sent: Sunday, 13 October 2019 5:21 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - CCTV Footage papatoetoe area - Car
accident
 
Dear Auckland Transport,
 
I was in the Papatoetoe area and the traffic was waiting for the signal to
get green. The car behind me all I remember was in white colour hit me
with some force. I stepped out of the car to see the damage but
surprisingly everything looks good. I just told the driver to be careful
and moved on. I reached home and opened my trunk and I witness a number of
problems with my car. First, I was unable to close the trunk, damage to
the bumper and there are a number of things like backlights were not
sitting in the right place. Can I get the CCTV footage of Papatoetoe area
on 13th October 2019 and if I recall time was in between 11 am to 12 pm. I
remember it was signal where you go right to get into the market and
Middlemore hospital. Let me know if this something I can get because I
have to claim my insurance and for that other person info is important.
 
Yours faithfully,
Ahmed
 
-------------------------------------------------------------------
 
This is an Official Information request made via the FYI website.
 
Please use this email address for all replies to this request:
[FOI #11444 email]
 
Is [Auckland Transport request email] the wrong address for Official
Information requests to Auckland Transport? If so, please contact us using
this form:
[15]https://urldefense.proofpoint.com/v2/url...
 
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[16]https://urldefense.proofpoint.com/v2/url...
 
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
3. https://www.facebook.com/akltransport
4. https://twitter.com/akltransport
5. https://www.instagram.com/akltransport/
6. https://www.linkedin.com/company/aucklan...
7. https://www.youtube.com/user/aucklandtra...
8. http://www.at.govt.nz/
10. https://www.facebook.com/akltransport
11. https://twitter.com/akltransport
12. https://www.instagram.com/akltransport/
13. https://www.linkedin.com/company/aucklan...
14. https://www.youtube.com/user/aucklandtra...
15. https://urldefense.proofpoint.com/v2/url...
16. https://urldefense.proofpoint.com/v2/url...

hide quoted sections

Kia ora  Ahmed,

 

I’m the LGOIMA Business Partner who’s looking into your case

My name is Nicole and I’m a LGOIMA Business Partner at Auckland Transport.

 

We need more information before we can get started
Thank you for what you have provided so far.  In order to help you I do
need to know the name of the intersection this happened on so we can check
and see if there is a camera there.

 

The quickest way to get this to us, is to reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

Ngā mihi

Nicole 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/

Kia ora  Ahmed,
 
I’m the LGOIMA Business Partner who’s looking into your case
My name is Nicole and I’m a LGOIMA Business Partner at Auckland Transport.
 

We need more information before we can get started
Thank you for what you have provided so far.  In order to help you I do
need to know the name of the intersection this happened on so we can check
and see if there is a camera there.
 
The quickest way to get this to us, is to reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.
 
 
Ngā mihi
Nicole 
LGOIMA Business Partner 
 
Auckland Transport20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/

Kia ora  Ahmed,

 

We are unable to provide you with the information you asked for

On 13 October 2019 you asked for CCTV footage for Wyllie Road, Papatoetoe.

Auckland Transport does not hold footage of the incident on 13 October
2019.
Your request is therefore refused under Section 17(e) of the LGOIMA as the
footage requested does not exist. 

 

We understand that this isn’t the outcome you hoped for.

 

You are able to ask the Ombudsman to review how we’ve responded to your
official information request. You can contact the Ombudsman at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

 

Ngā mihi

Nicole 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.ombudsman.parliament.nz/
2. file:///tmp/www.at.govt.nz