Traffic light camera footage for 25/11/2019 between 5pm - 7:30pm at intersection of Ayr street Parnell road & Auckland Domain Drive

Pauline made this Official Information request to Auckland Council

The request was refused by Auckland Council.

From: Pauline

Dear Auckland Council,

I would like to request the camera footage on 25/11/2019 between 5pm- 7:30pm at the intersection of Ayr street Parnell road & Auckland Domain Drive. I would like this traffic light camera footage as a man had reversed into my vehicle whilst I was waiting at the red traffic light. He will not admit to reversing into my car as his fault so I must have proof of the accident he caused on the traffic light camera footage thank you.

Yours faithfully,
Pauline Fong

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From: Pauline

Dear Auckland Council,

I would like camera surveillance footage of an accident that happened on 25/11/2019 at 5:00pm to 7pm at the intersection of Ayr St and Parnell Rd

Yours faithfully,


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From: AT Official Information (AT)

Kia ora Pauline,
Auckland Transport (AT) acknowledges receipt of your request for CCTV
footage which we received from Auckland Council on 18 March 2020.
We hope to respond to your request as soon as possible, but not later than
17 April 2020, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.
Your case is being managed by Nicole, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-124264-P0V9Q1.
Ngâ mihi,
Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [email address] or
[email address]
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From: AT Official Information (AT)

Kia ora Pauline 


We are unable to provide you with the information you asked for

On 18 March 2020 you asked for CCTV footage of an accident at the Ayr
Street and Parnell Road intersection on 25 November 2019. I'm sorry to
hear about your accident.

Unfortunately, we don't have any CCTV footage as the cameras only retain
the footage for five to seven days before it is overwritten. We are
therefore refusing your request under section 17(e) of the Local
Government Official Information and Meetings Act as the footage doesn't


We understand that this isn’t the outcome you hoped for.


You have the right to ask the Ombudsman to review how we’ve responded to
your official information request. You can contact the Ombudsman at
[1] or freephone 0800 802 602.


Ngā mihi


LGOIMA Business Partner 


Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010
























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