Printed from https://fyi.org.nz/similar/request/26884-further-information-regarding-complaints-processes?page=3 on July 26, 2026 09:00

Requests similar to 'Further information regarding Complaints Processes' (page 3)

Request for Information on Data Integrity Processes, File Accuracy, Evidence Handling & Decision-Making Quality Assurance (2019–2025)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
Request for Information on Provider Billing Irregularities, Audit Processes, and Fraud Controls (2019–2025)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
ACC external legal services – finance/ERP extracts, GL codes, and panel spend (2020/21–2024/25), with note to Claim #10038184163
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
ACC – clarification of ERP metadata and s18(e) refusals for dispute-resolution spend
Response by Accident Compensation Corporation to SPENCER JONES on .
Refused.
Kia ora Spencer   Please find attached our response to 12 of your official information requests dated between 5 and 14 December (our references: G...
Contracting and quality of ECA reports
Response by Accident Compensation Corporation to Gloria Ashton on .
Awaiting classification.
Kia ora Gloria  Please find attached our response to your official information request dated 25 April 2020. If you have any questions about the resp...
TI01- Acknowledge and Extension combined and related documents
Response by Accident Compensation Corporation to Anon on .
Information not held.
Kia ora Anon Please find attached our response to your official information request dated 25 January 2024. If you have any questions about the respon...
Complete Delegations Manual
Response by Accident Compensation Corporation to Anon on .
Refused.
Kia ora Anon   Please find attached our response to your official information request dated 14 December 2023. If you have any questions about the...
Numbers of complaints and requests for review and response times - 01/01/2018 to 10/10/2023
Response by Accident Compensation Corporation to Anon on .
Refused.
Kia ora Anon Please find attached our response to your official information request dated 24 November 2023. If you have any questions about the respo...
Information sharing agreement with External Clinical Advisors
Response by Accident Compensation Corporation to AS Van Wey (Account suspended) on .
Partially successful.
Kia ora, Thank you for your below email on 9 October 2023.  Our responses to 'Request 1', 'Request 2', and 'Request 3(a)' is attached.    Request...
Use of external resource
Response by Accident Compensation Corporation to Charles Smith on .
Awaiting classification.
Kia ora   Please find attached our response to your official information request. If you have any questions about the response you can contact us...
Total Revenue and Expenses for last 20 years
Response by Accident Compensation Corporation to Anon on .
Awaiting classification.
Kia ora   Thank you for contacting ACC; this is an automatic reply to confirm we have received your email.   We will try to respond your query...
Public confidence surveys and Public Trust surveys relative to the ACC for years 2015 to 2025 Respectively
Response by Accident Compensation Corporation to Anthony Jordan on .
Awaiting classification.
Kia ora Anthony    Please find attached our response to your official information request dated 09 June 2026. If you have any questions about the...
Methamphetamine-Related Claims and Support in Northland
Response by Accident Compensation Corporation to Dan Tasman on .
Awaiting classification.
Kia ora Dan,   Please find attached our response to your official information request dated 20 May 2025. If you have any questions about the respo...
Investment outlook
Response by Accident Compensation Corporation to Tui Aroha Williams on .
Refused.
Kia ora Tui Aroha  Please find attached our response to your official information request dated 23 March 2022. If you have any questions about the r...
How many clients have been impacted by files that have been identified and confirmed as missing from ACC records?
Response by Accident Compensation Corporation to Carole Young on .
Partially successful.
Kia ora Carole  Please find attached our response to your official information request dated 18 November 2022. If you have any questions about the r...
Number of people who had home help hours cut
Response by Accident Compensation Corporation to Taryn Estcourt on .
Partially successful.
Kia ora Please find attached our response to your official information request dated 15 December 2025. If you have any questions about the response...
List of internal rules
Response by Accident Compensation Corporation to Anon on .
Partially successful.
Kia ora   Please find attached our response to your official information request dated 23 May 2024. If you have any questions about the response y...
ACC’s handling of Permanent Injury Compensation (PIC), ACC18 medical certificates, and repetitive review processes
Response by Accident Compensation Corporation to SPENCER JONES on .
Long overdue.
Kia ora Please find attached our response to your official information request dated 25 June 2025. If you have any questions about the response you...
OT Information
Response by Accident Compensation Corporation to Bruce Van Essen on .
Successful.
Kia ora Bruce Please find attached our response to your official information request dated 14 March 2025. If you have any questions about the respon...
Request for Information on Workplace TBI and PCS Claims Related to Trips and Falls
Follow up sent to Accident Compensation Corporation by SPENCER JONES on .
Long overdue.
Follow-up Request under the Official Information Act – GOV-041227 Response Clarification Thank you for your 30 July 2025 response (Ref: GOV-041227) t...
ACC funded advocates
Response by Peeni Henare to AS Van Wey (Account suspended) on .
Awaiting classification.
Kia ora AS Please find attached our response to your official information request dated 11 October 2023. If you have any questions about the respons...
Privacy Act 2020 - Principal 6
Response by Accident Compensation Corporation to Scott on .
Long overdue.
Kia ora Scott Please find attached our response to your official information request dated 10 December 2023. If you have any questions about the res...
Transference of ACC claimants to the Remote Claims Unit
Response by Accident Compensation Corporation to David Lawson on .
Awaiting classification.
Kia ora David   Please find attached our response to your official information request dated 14 October 2020. If you have any questions about the...
Chronic Fatigue Syndrome - disability or not?
Response by Accident Compensation Corporation to William T Francis on .
Awaiting classification.
Kia ora William Please find attached our response to your official information request dated 29 March 2021. If you have any questions about the resp...
Use of Artificial Intelligence with ACC Contracted Assessors
Response by Accident Compensation Corporation to Concussion Awareness New Zealand on .
Awaiting classification.
Kia ora Please find attached our response to your official information request dated 10 September 2025. If you have any questions about the response...