Dear New Zealand Transport Agency,

This is a request for official information under the Official Information Act 1982. I am requesting information about the process for disclosing information from the Motor Vehicle Register to private entities for the purpose of enforcing parking rules on private land.

1. Authorised Access Criteria: Please provide the current criteria, policy, or checklist that Waka Kotahi uses to determine if a private company is granted "authorised access" to the Motor Vehicle Register for this purpose.

2. List of Authorised Entities: Please provide a current list of all private companies that are authorised to access the Motor Vehicle Register for the purpose of private parking enforcement.

3. Auditing and Compliance: Please provide any documents detailing the process by which Waka Kotahi audits these authorised companies to ensure they are using the data only for its intended purpose and are complying with the terms of their authorisation and the Privacy Act. Please include the number of audits conducted in the last 24 months and a summary of any non-compliance found.

4. Complaints Process: Please provide information on the process for a member of the public to lodge a complaint about a company's use of this authorised access. Please also provide the number of complaints received in the last 24 months and a summary of their outcomes.

5. Revocation of Access: Please state the criteria and process for revoking a company's authorised access. Please state how many companies have had their access revoked in the last 5 years.

This request is made in the public interest to understand the government's role in enabling the private parking enforcement industry and the safeguards in place to protect New Zealanders' personal information.

Yours faithfully,

Charlie Drummond

Dear Official Correspondence,

Where you don't have access to complaints data you may state that in your final response.

Please try your best to fulfill the original request.

Given that this is a partial reduction in scope of the original request pease do not interpret this as a change to the original request, and maintain the original timeline.

Yours sincerely,

Charlie Drummond

Dear Waka Kotahi NZ Transport Agency,

Thank you for your response of 19 December 2025 to my request OIA-20383. The documents provided have raised several further questions regarding the administration of authorised access to the Motor Vehicle Register under Section 241 of the Land Transport Act 1998.

Pursuant to the Official Information Act 1982, I hereby request the following additional information:

1. The complete application file for Smart Parking Technology Limited (NZBN: 9429035737193).

Your "Application processing SOPs" (Attachment 2) state that for each applicant, a folder is created in "InfoHub" to store all documents relating to the application. Please provide a copy of the complete InfoHub folder for Smart Parking Technology Limited, including, but not limited to:

a) Their original, completed S241 Application Assessment Sheet.
b) All correspondence between NZTA and Smart Parking Technology Limited regarding their application.
c) All internal correspondence, file notes, and decision-making records related to the approval of their application.

2. Correspondence with advising agencies regarding Smart Parking Technology Limited.

Your SOPs state that you must consult with the Privacy Commissioner, the Police, and the Ombudsman. Please provide all correspondence (emails, letters, memoranda, and file notes of conversations) between NZTA and these advising agencies concerning the application for MVR access by Smart Parking Technology Limited.

3. The full, unredacted "Standard Terms Answers Guidance Document".

In your response, you provided a summary of this document (Attachment 3) and withheld the full document under s9(2)(k) of the Act, stating it would provide an unfair advantage to applicants. I request that you reconsider this position and release the full document. The public interest in understanding the standards for gaining access to the MVR outweighs the commercial interest in withholding it. Releasing the criteria for a high-quality application promotes transparency and encourages all potential applicants to meet a higher standard of compliance, which serves the public good.

4. Details of entities with cancelled or suspended access.

Your response noted that 72 entities had their access cancelled in 2024 and 69 were suspended in 2025. Please provide a list of the names of these 141 entities and the specific reason(s) for the cancellation or suspension of access for each entity.

I believe the release of this information is in the public interest as it pertains directly to the adequacy of regulatory oversight for access to a national database containing New Zealanders' personal information.

As per the Act, I expect a response within 20 working days.

Yours sincerely,

Charlie Drummond