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Configuration of alerting

Amanda Hewitson made this Official Information request to National Emergency Management Agency

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From: Amanda Hewitson

Dear National Emergency Management Agency,

Under the OIA please provide the following in relation to the emergency alerts sent on 30 and 31 July this year.

The full Common Alerting Protocol (CAP) objects (in machine-readable form) for both EMAs, including all fields (e.g., msgType, references, effective/sent/expires, urgency, severity, certainty, polygons/areas, language) and the message IDs referenced by any “Update”/“Alert” relationships.

The geographic polygons (e.g., GeoJSON/WKT) used for each EMA and any iteration history, along with NEMA’s targeting brief (e.g., “all coastal areas”).

NEMA’s post-incident investigation plan and any preliminary findings about repeated deliveries and non-receipt on 30–31 July.

Correspondence with Everbridge/one2many and Spark, One NZ, and 2degrees about duplicated delivery, handover between cell towers, device behaviours, or other causes, and any workarounds or remediations agreed.

Yours faithfully,

Amanda

Link to this

From: Information [DPMC]
National Emergency Management Agency

Tēnā koe, 

 

Thank you for emailing the Department of the Prime Minister and Cabinet
(DPMC), including the National Emergency Management Agency (NEMA).

DPMC can't respond to emails that are outside its scope. If the subject of
your email doesn't relate to the work of DPMC, we may forward your email
to the appropriate Minister or agency who will respond to you directly. To
find out more about DPMC's functions please view our
website [1]https://dpmc.govt.nz/.

 

If your correspondence is intended for the Prime Minister please email his
office at [2][email address]. Contact information for
other Members of Parliament can be found at
[3]https://www.parliament.nz/en/get-involve....

Common questions:

* Official Information Act (OIA) requests will be formally acknowledged
during office hours and actioned accordingly. For more information
about the statutory OIA timeframes please see
[4]http://www.ombudsman.parliament.nz/.
* For job opportunities within DPMC see
[5]https://centralagenciesjobs.cass.govt.nz.... Please use this
website to apply for vacancies. Resumes received through other avenues
will not be considered.
* New Zealand visas and requests for asylum are managed by Immigration
New Zealand. Please see  [6]https://www.immigration.govt.nz/. 

We hope one of the above links helps answer your question. Thanks again
and please take care.

Link: [7]File-List
Link: [8]Edit-Time-Data
Link: [9]themeData
Link: [10]colorSchemeMapping

show quoted sections

Link to this

From: Information [DPMC]
National Emergency Management Agency

[UNCLASSIFIED]

Kia ora,

Thank you for your request under the Official Information Act 1982 (OIA)
received on 2 August 2025, copied below. We will respond to your request
within the statutory timeframes set out in the Act. If we are unable to
meet these timeframes we will notify you.

Your request will be managed by the Ministerial Services team within DPMC.
If you have any queries, please feel free to contact us at
[NEMA request email].

DPMC may publish the response to your OIA request. If we publish the
response your personal information, including your name and contact
details, will be removed.

Ngâ mihi,

Ministerial Coordinator 
Ministerial Services 
Strategy, Governance and Engagement 
Department of the Prime Minister and Cabinet 
  
E    [NEMA request email] 

The information contained in this email message is for the attention of
the intended recipient only and is not necessarily the official view or
communication of the Department of the Prime Minister and Cabinet. If you
are not the intended recipient you must not disclose, copy or distribute
this message or the information in it. If you have received this message
in error, please destroy the email and notify the sender immediately. 

show quoted sections

Link to this

From: Information [DPMC]
National Emergency Management Agency

Attachment DPMCOIA Extension OIA 2025 26 0086 Hewitson Configuration of Emergency Mobile Alerts Amand 5106664.1.pdf
131K Download View as HTML

[UNCLASSIFIED]

Kia ora,

 

Please see the attached letter regarding your recent OIA request.

 

Ngā mihi,

 

+---------------------------------------------+
|Ministerial Coordinator  |
|---------------------------------------------|
|Ministerial Services  |
|---------------------------------------------|
|Strategy, Governance and Engagement  |
|---------------------------------------------|
|Department of the Prime Minister and Cabinet |
|---------------------------------------------|
|   |
|---------------------------------------------|
|E    [1][NEMA request email]  |
| |
|  |
|---------------------------------------------|
|---------------------------------------------|
|The information contained in this email|
|message is for the attention of the intended|
|recipient only and is not necessarily the|
|official view or communication of the|
|Department of the Prime Minister and Cabinet.|
|If you are not the intended recipient you|
|must not disclose, copy or distribute this|
|message or the information in it. If you have|
|received this message in error, please|
|destroy the email and notify the sender|
|immediately.  |
+---------------------------------------------+

 

 

Link: [2]File-List
Link: [3]Edit-Time-Data
Link: [4]themeData
Link: [5]colorSchemeMapping

show quoted sections

The information contained in this email message is for the attention of
the intended recipient only and is not necessarily the official view or
communication of the Department of the Prime Minister and Cabinet. If you
are not the intended recipient you must not disclose, copy or distribute
this message or the information in it. If you have received this message
in error, please destroy the email and notify the sender immediately.

 

References

Visible links
1. mailto:[NEMA request email]
2. file:///tmp/Signature_files/filelist.xml
3. file:///tmp/Signature_files/editdata.mso
4. file:///tmp/Signature_files/themedata.thmx
5. file:///tmp/Signature_files/colorschememapping.xml
6. file:///tmp/Signature_files/filelist.xml
7. file:///tmp/Signature_files/editdata.mso
8. file:///tmp/Signature_files/themedata.thmx
9. file:///tmp/Signature_files/colorschememapping.xml

Link to this

From: Information [DPMC]
National Emergency Management Agency

Attachment Decision letter 5096423.1.pdf
163K Download View as HTML

Attachment FOR RELEASE Items 1 and 2 5109916.2.pdf
1.4M Download View as HTML

[UNCLASSIFIED]

Kia ora,

 

Please see the attached letter regarding your recent OIA request.

 

Ngā mihi,

+---------------------------------------------+
|Ministerial Coordinator  |
|---------------------------------------------|
|Ministerial Services  |
|---------------------------------------------|
|Strategy, Governance and Engagement  |
|---------------------------------------------|
|Department of the Prime Minister and Cabinet |
|---------------------------------------------|
|   |
|---------------------------------------------|
|E    [1][NEMA request email]  |
| |
|  |
|---------------------------------------------|
|---------------------------------------------|
|The information contained in this email|
|message is for the attention of the intended|
|recipient only and is not necessarily the|
|official view or communication of the|
|Department of the Prime Minister and Cabinet.|
|If you are not the intended recipient you|
|must not disclose, copy or distribute this|
|message or the information in it. If you have|
|received this message in error, please|
|destroy the email and notify the sender|
|immediately.  |
+---------------------------------------------+

 

Link: [2]File-List
Link: [3]Edit-Time-Data
Link: [4]themeData
Link: [5]colorSchemeMapping

show quoted sections

The information contained in this email message is for the attention of
the intended recipient only and is not necessarily the official view or
communication of the Department of the Prime Minister and Cabinet. If you
are not the intended recipient you must not disclose, copy or distribute
this message or the information in it. If you have received this message
in error, please destroy the email and notify the sender immediately.

 

References

Visible links
1. mailto:[NEMA request email]
2. file:///tmp/Signature_files/filelist.xml
3. file:///tmp/Signature_files/editdata.mso
4. file:///tmp/Signature_files/themedata.thmx
5. file:///tmp/Signature_files/colorschememapping.xml
6. file:///tmp/Signature_files/filelist.xml
7. file:///tmp/Signature_files/editdata.mso
8. file:///tmp/Signature_files/themedata.thmx
9. file:///tmp/Signature_files/colorschememapping.xml

Link to this

From: Information [DPMC]
National Emergency Management Agency

Attachment DPMCOIA Reply OIA 2025 26 0086 Hewitson Configuration of Emergency Mobile Alerts Amanda He 5109945.2.pdf
157K Download View as HTML

Attachment Release document Part 4 5112654.1.pdf
7.3M Download View as HTML

[UNCLASSIFIED]

Kia ora,

 

Please see the attached letter regarding your recent OIA request.

 

Ngā mihi,

+---------------------------------------------+
|Ministerial Coordinator  |
|---------------------------------------------|
|Ministerial Services  |
|---------------------------------------------|
|Strategy, Governance and Engagement  |
|---------------------------------------------|
|Department of the Prime Minister and Cabinet |
|---------------------------------------------|
|   |
|---------------------------------------------|
|E    [1][NEMA request email]  |
| |
|  |
|---------------------------------------------|
|---------------------------------------------|
|The information contained in this email|
|message is for the attention of the intended|
|recipient only and is not necessarily the|
|official view or communication of the|
|Department of the Prime Minister and Cabinet.|
|If you are not the intended recipient you|
|must not disclose, copy or distribute this|
|message or the information in it. If you have|
|received this message in error, please|
|destroy the email and notify the sender|
|immediately.  |
+---------------------------------------------+

 

Link: [2]File-List
Link: [3]Edit-Time-Data
Link: [4]themeData
Link: [5]colorSchemeMapping

show quoted sections

The information contained in this email message is for the attention of
the intended recipient only and is not necessarily the official view or
communication of the Department of the Prime Minister and Cabinet. If you
are not the intended recipient you must not disclose, copy or distribute
this message or the information in it. If you have received this message
in error, please destroy the email and notify the sender immediately.

 

References

Visible links
1. mailto:[NEMA request email]
2. file:///tmp/Signature_files/filelist.xml
3. file:///tmp/Signature_files/editdata.mso
4. file:///tmp/Signature_files/themedata.thmx
5. file:///tmp/Signature_files/colorschememapping.xml
6. file:///tmp/Signature_files/filelist.xml
7. file:///tmp/Signature_files/editdata.mso
8. file:///tmp/Signature_files/themedata.thmx
9. file:///tmp/Signature_files/colorschememapping.xml

Link to this

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