25 August 2025
Ref: 5106664
Amanda Hewitson
[FYI request #31863 email]
Ref: OIA-2025/26-0086
Tēnā koe Amanda,
Official Information Act request relating to configuration of Emergency Mobile Alerts
Thank you for your Official Information Act request received on 2 August 2025. You requested:
“Under the OIA please provide the following in relation to the emergency alerts sent on 30 and
31 July this year.
1. The full Common Alerting Protocol (CAP) objects (in machine-readable form) for both
EMAs, including all fields (e.g., msgType, references, effective/sent/expires, urgency, severity,
certainty, polygons/areas, language) and the message IDs referenced by any “Update”/“Alert”
relationships.
2. The geographic polygons (e.g., GeoJSON/WKT) used for each EMA and any iteration
history, along with NEMA’s targeting brief (e.g., “all coastal areas”).
3. NEMA’s post-incident investigation plan and any preliminary findings about repeated
deliveries and non-receipt on 30–31 July.
4. Correspondence with Everbridge/one2many and Spark, One NZ, and 2degrees about
duplicated delivery, handover between cell towers, device behaviours, or other causes, and
any workarounds or remediations agreed.”
Under section 15A of the Act, I have decided to extend the time limits for deciding on your request
by an additional 6 working days. This extension is required because of the consultations needed to
make a decision on your request. The extended due date for your request will be 8 September
2025. Despite this extension, a response will be sent to you as soon as possible.
You have the right to ask the Ombudsman to investigate and review my decision under section 28(3)
of the Official Information Act.
Nāku noa, nā
Amy Teague
Manager, Ministerial Services
Executive Wing, Parliament Buildings, Wellington, New Zealand 6011
64 4 817 9698 www.dpmc.govt.nz