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Call waiting times

S. Lamb made this Official Information request to Inland Revenue Department

The request was successful.

From: S. Lamb

Dear Inland Revenue Department,

I understand that the Inland Revenue Department (IRD) records information on average waiting times for calls to the IRD call centre to be answered, (Question PQ 23739 (2010)), what has been the average waiting time for each been from 2010-2012?

Yours faithfully,
S. Lamb

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From: Commissioners Correspondence
Inland Revenue Department

Attachment S Lamb.pdf
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Hello

 

On behalf of Andy Rodger, Manager Commissioner's correspondence, please
find attached an acknowledgement of your Official Information Act request
of 14 October 2012.

 

Thank you

 

This email and any attachment may contain confidential information. If you
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email / attachment, and notify the sender. Please do not copy, disclose or
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Consider the environment before deciding to print: avoid printing if you
can, or consider printing double-sided. Visit us online at ird.govt.nz

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From: Barbara Hudson
Inland Revenue Department

Attachment OIA0043 S Lamb.pdf
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Good afternoon,

Please see attached for S Lamb.

 

 

 

 

Regards

 

Barbara Hudson | PA to Denis McDermott | Customer Services | Inland
Revenue
T. 64 4 890 2599

E. [1][email address]

 

 

This email and any attachment may contain confidential information. If you
have received this email or any attachment in error, please delete the
email / attachment, and notify the sender. Please do not copy, disclose or
use the email, any attachment, or any information contained in them.
Consider the environment before deciding to print: avoid printing if you
can, or consider printing double-sided. Visit us online at ird.govt.nz

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