Changes to the labels on the Dog Control Bylaw maps

Karen Anderson made this Official Information request to Dunedin City Council

Response to this request is long overdue. By law Dunedin City Council should have responded by now (details and exceptions). You can complain to the Ombudsman.

From: Karen Anderson

Dear Dunedin City Council,

My preference is to receive the requested information by email.

The report of the Chairperson of the Dog Control Working Party identifies the issue “Maps conveyed in colour do not provide for sight impairment - adaptive technology should be used”.

The stated “Outcome” is that the IT team requested feedback and the feedback identified:
1. The labels of place names were hard to see;
2. The label text was too small; and
3. The coloured background for the text also made the labels hard to read.
The feedback recommended the text be made "bigger" and be placed in a box against a high contrast background, and ensure it can be zoomed in on.

The Report concludes:
“The IT team took this feedback on board and made changes to the map which can be viewed in the attachment below:”

The provided example is a screenshot of a small part of the Bylaw map. However comparing that map area with the photographic diary of the maps as well as the currently published maps shows no appreciable changes in the foreground or background colour, including the background colour of the label and the foreground colour of the shaded area that is being labelled. The labels also remain fixed in size and do not scale when the maps are enlarged and some labels reduce in size when the magnification is increased instead of increasing as would be expected.

We accept that pixelation can interfere with an assessment of colour contrast. This is directly relevant to this issue because the labels have not been coded as text with a background colour, but are an image of the words with a coloured background. Using images to convey critical information, especially words, is an issue that will be dealt with elsewhere.

On this issue I have been requested by members of the Dunedin Dog Bylaw Group to ask you to provide the colours and the colour contrast analysis for the labels on the static and interactive maps, both before and after the stated changes were made.

I have also been requested to ask you to provide examples of the labels that have been increased in size, and examples of labels that can be “zoomed” or increased and reduced in size as the user chooses.

Yours faithfully,
Karen Anderson

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