Changes to the labels on the Dog Control Bylaw maps

Karen Anderson made this Official Information request to Dunedin City Council

Response to this request is long overdue. By law Dunedin City Council should have responded by now (details and exceptions). You can complain to the Ombudsman.

From: Karen Anderson

Dear Dunedin City Council,

My preference is to receive the requested information by email.

The report of the Chairperson of the Dog Control Working Party identifies the issue “Maps conveyed in colour do not provide for sight impairment - adaptive technology should be used”.

The stated “Outcome” is that the IT team requested feedback and the feedback identified:
1. The labels of place names were hard to see;
2. The label text was too small; and
3. The coloured background for the text also made the labels hard to read.
The feedback recommended the text be made "bigger" and be placed in a box against a high contrast background, and ensure it can be zoomed in on.

The Report concludes:
“The IT team took this feedback on board and made changes to the map which can be viewed in the attachment below:”

The provided example is a screenshot of a small part of the Bylaw map. However comparing that map area with the photographic diary of the maps as well as the currently published maps shows no appreciable changes in the foreground or background colour, including the background colour of the label and the foreground colour of the shaded area that is being labelled. The labels also remain fixed in size and do not scale when the maps are enlarged and some labels reduce in size when the magnification is increased instead of increasing as would be expected.

We accept that pixelation can interfere with an assessment of colour contrast. This is directly relevant to this issue because the labels have not been coded as text with a background colour, but are an image of the words with a coloured background. Using images to convey critical information, especially words, is an issue that will be dealt with elsewhere.

On this issue I have been requested by members of the Dunedin Dog Bylaw Group to ask you to provide the colours and the colour contrast analysis for the labels on the static and interactive maps, both before and after the stated changes were made.

I have also been requested to ask you to provide examples of the labels that have been increased in size, and examples of labels that can be “zoomed” or increased and reduced in size as the user chooses.

Yours faithfully,
Karen Anderson

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Karen Anderson left an annotation ()

After a complaint to the Ombudsman the DCC provided a response on 10 May 2019.

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From: Karen Anderson

Dear Dunedin City Council,

As a consequence of the failure to provide the information that was requested a complaint has been lodged with the Ombudsman.
We note our concern this is required despite the Ombudsman already having to intervene after you failed to provide any response at all.

Yours faithfully,
Karen Anderson
On behalf of the Dunedin Dog Bylaws Group

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From: Sharon Bodeker
Dunedin City Council


Attachment 119072208032400781.png
12K Download

Attachment Response to official information requests.html
2K Download

Attachment Response to LGOIMA requests.pdf
765K Download View as HTML

Attachment Pig Hunting Application.pdf
526K Download View as HTML

Attachment List of Removed Areas.pdf
445K Download View as HTML

Attachment Minute extract of Council meeting of 28 March 2017.pdf
56K Download View as HTML

Attachment Report to Hearing Committee.pdf
132K Download View as HTML

Attachment Hearing decision Emerson Street Revocation.pdf
151K Download View as HTML

Attachment Attachment A.Emerson St Reportdocx.pdf
168K Download View as HTML

Attachment Attachment B.Emerson St Rep whole park.pdf
217K Download View as HTML

Attachment Attachment D Submission 14 May 2017 Redacted.pdf
173K Download View as HTML

Attachment Attachment E Dog Control Bylaw.pdf
112K Download View as HTML

Attachment Attachment F Dog Control Bylaw Map 54.pdf
755K Download View as HTML

Attachment Attachment C Emerson Park Info Pack.pdf
1.8M Download View as HTML

Attachment Emerson RR Public Notice proposed revocation of reservation.pdf
56K Download View as HTML

Attachment Gazette Notice Revoking Reservation Emerson St 2018 ln6189.pdf
26K Download View as HTML

Attachment DOC confirmation of MoC approval to Emerson St Revocation.pdf
97K Download View as HTML

Attachment Minutes Dog bylaw working group meeting 9 October.pdf
116K Download View as HTML


Dear Ms Anderson

 

I refer to the five emails you sent yesterday about our failure to provide
information as requested.  I advise that your request for information
about dog parks is due today.  With respect to the other four emails sent,
the information for the four requests referred to was sent to you on 10
May 2019.  I have reattached for your information the response that was
sent to you at that time.

 

Kind regards

 

Sharon Bodeker

TEAM LEADER CIVIC               

P  03 477 4000  |  DD  03 474 3231  |  M  021 178 5337  |  E
[1][email address

Dunedin City Council, 50 The Octagon, Dunedin

PO Box 5045, Dunedin 9054

New Zealand

[2]www.dunedin.govt.nz

 

 

[3]DCC Main Page

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From: Karen Anderson <[FOI #9489 email]>
Sent: Sunday, 21 July 2019 3:10 p.m.
To: Official Information <[email address]>
Subject: Re: Official Information request - Changes to the labels on the
Dog Control Bylaw maps

 

Dear Dunedin City Council,

As a consequence of the failure to provide the information that was
requested a complaint has been lodged with the Ombudsman.
We note our concern this is required despite the Ombudsman already having
to intervene after you failed to provide any response at all.

Yours faithfully,
Karen Anderson
On behalf of the Dunedin Dog Bylaws Group

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Karen Anderson left an annotation ()

The DCC has contacted me outside of fyi.org.nz and already been informed the issue raised with the Ombudsman was not a failure to respond, but a failure to provide the information that was requested.

Note that follows failing to respond until a complaint to the Ombudsman in the first place.

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Things to do with this request

Anyone:
Dunedin City Council only: