Penalties for bus operators

S L Dreys made this Official Information request to Otago Regional Council

The request was successful.

From: S L Dreys

Dear Otago Regional Council,

I am writing to request the following information:

When bus operators for the Dunedin bus service fail to provide adequate service do they incur penalties?
By 'adequate service' I refer to the action of running buses to their set timetables within reasonable allowances for traffic and demand. For example, the 5:08 from City to Portobello on Monday, June 29th did not run, and the 8:25 on 2nd July to Ross Creek was 20 minutes late - neither of these services is adequate.

If there are penalties for failures, what are the nature of these penalties?

Yours faithfully,
Simon L Dreys

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From: S L Dreys

Dear Otago Regional Council,

Please confirm and acknowledge this request.

Yours faithfully,

S L Dreys

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From: Sophie Butt
Otago Regional Council

Hello,

Apologies for not sending acknowledgement sooner. ORC received your request on 3 July 2018 and we will endeavour to have a response with you as soon as possible but not later than 31 July unless there is a need for an extension to the time frame. Should an extension be required we will be in touch with you to advise when we expect to be able to provide a response.

Kind regards

Sophie Butt
ADMINISTRATION OFFICER - LEGAL
Otago Regional Council
70 Stafford St
Private Bag 1954 Dunedin 9054
P 0800 474 082

[email address]
www.orc.govt.nz

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From: Peter Kelliher
Otago Regional Council

Dear Simon

Thank you for your email.

Public Transport contracts between Otago Regional Council and transport operators provide mechanisms for Council to impose a financial penalty where, in Council's opinion, a reasonable level of service has not been maintained. An example could be the non-operation of a service where circumstances should have allowed that service to operate.

Alternatively, if a service did not operate due to reasons that in Council's opinion were out of the operator's control, for example a delay caused by a road accident or special event, then a penalty may not be applied.

The type of penalty applied will depend on the specific contract and can range from a fixed sum, or a per km rate, or liquidated damages - depending on the circumstances.

If you have any further queries, please do not hesitate to contact us.

Regards

Peter

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