Tēnā koe Mr Soar

Thank you for your email received 4 May 2018. The Ministry would like to clarify that you have not requested any Official Information, as such your correspondence has been forwarded to the appropriate officials at National Office to respond. You may expect a response to your questions to be sent to you as soon as possible.

Nā mātou noa, nā

Official and Parliamentary Information team   |  Ministerial and Executive Services
Ministry of Social Development

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

-----Original Message-----
From: Gregory Soar [mailto:[FOI #7762 email]]
Sent: Friday, 4 May 2018 6:34 a.m.
To: OIA_Requests (MSD)
Subject: Official Information request - Whiteware Purchases

Dear Ministry of Social Development,

I seek clarification of the following please:

1. Under the whiteware scheme where beneficiaries purchase, as example a washing machine, who is the legal seller of the goods?

2. If the seller is WINZ MSD is the sale covered by the Consumers Gaurantee Act?

3. If the seller is WINZ MSD what is the procedure when an item has a fault?

4. What is the average time for delivery of goods to customers from time of purchase approval as these items are taking sometimes a week and private retailers deliver in a reasonable timeframe..example fridge delay may cause problems?

5. Just last month a Haier Washing machine burned and was not part of the previous recall. What is WINZ MSD doing to advise clients and ensure their safety.

6. If WINZ MSD are not the legal seller of the goods who is and how legally please?

7. Does the WINZ MSD whiteware pass on any savings from bulk ecomomies of scale purchasing to the client?

8. Does WINZ MSD make any profit from whiteware dealing?

9. Is WINZ MSD responsible ( if seller or not ) for after sales maintenance costs..one example being the return of a faulty good to big for client to return being the responsibility of the seller according to Consumers Gaurantee Act?

Yours faithfully,

Gregory Soar

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This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #7762 email]

Is [MSD request email] the wrong address for Official Information requests to Ministry of Social Development? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

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Tēnā koe Tēnā koe Mr Soar

 

You may find the Ombudsman’s guide for requestors helpful, it can be found
here:
[1]www.ombudsman.parliament.nz/system/paperclip/document_files/document_files/2465/original/making_oi_requests_-_guide_for_requesters.pdf?1516146924

In particular I would draw your attention to page seven. Which defines
Official Information as:

·         written documents, reports, memos, letters, notes, emails and
draft documents;

·         non-written documentary information, such as material stored on
or generated by computers and databases, video and tape recordings, maps
and photographs; and

·         information which is known to an agency but which has not yet
been recorded in writing or otherwise.

I would like to clarify that your questions will still be answered. Your
request has not been refused and you will receive a response in due
course.

 

Nā mātou noa, nā

 

Official and Parliamentary Information team   |  Ministerial and Executive
Services

Ministry of Social Development

 

Our Purpose:

We help New Zealanders to help themselves to be safe, strong and
independent

Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū
motuhake

-----Original Message-----
From: Gregory Soar [mailto:[FOI #7762 email]]
Sent: Monday, 7 May 2018 11:56 a.m.
To: OIA_Requests (MSD)
Subject: RE: Official Information request - Whiteware Purchases

 

Dear OIA_Requests (MSD),

 

Further to my reauest for the definition if Official Information:

 

Current legislation states

“official information—

(a)

means any information held by—

(i)

a department;

 

department means a government department named in Part 1 of Schedule 1 of
the Ombudsmen Act 1975 (other than the Parliamentary Counsel Office)

 

Schedule 1

Departments and organisations to which this Act applies s 13 Part 1
Government departments

 

Ministry of Social Development”

 

I see nothing further in that Official Information Act Interpretation
section in regard the definition of Official Information that allows me to
agree with your response that no official information was sought. 

 

Please explain why my request is not for Official Information to alleviate
the need for the Ombudsman to clarify the situation.

 

Again I appreciate your time.

 

Yours sincerely,

 

Gregory Soar

 

-----Original Message-----

 

Tēnā koe Mr Soar

 

Thank you for your email received 4 May 2018. The Ministry would like to
clarify that you have not requested any Official Information, as such your
correspondence has been forwarded to the appropriate officials at National
Office to respond. You may expect a response to your questions to be sent
to you as soon as possible.

 

Nā mātou noa, nā

 

Official and Parliamentary Information team   |  Ministerial and Executive
Services Ministry of Social Development

 

Our Purpose:

We help New Zealanders to help themselves to be safe, strong and
independent Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha,
kia tū motuhake

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[2][FOI #7762 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[3]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

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------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------

References

Visible links
1. http://www.ombudsman.parliament.nz/syste...
2. mailto:[FOI #7762 email]
3. https://fyi.org.nz/help/officers

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Dear Mr Soar

Please find attached a letter to you in response to your email of 4 May 2018 regarding the Ministry of Social Development's whiteware scheme.

Yours sincerely
Ministerial and Executive Services

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This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

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