Clarification on MBIE's recruitment process

D Dahya made this Official Information request to Ministry of Business, Innovation & Employment

Response to this request is long overdue. By law Ministry of Business, Innovation & Employment should have responded by now (details and exceptions). The requester can complain to the Ombudsman.

From: D Dahya

Dear Ministry of Business, Innovation & Employment,

This FYI request is a result of my communication with MBIE's Talent Acquisition manager in the HR unit in regards to vacancies for client Services Advisor roles.

On the 2 occasions of vacancies (August and October) for the CSA roles I requested reasons why my applications were declined and on both occasions I received almost identical responses from HR - both of which did not initially answer the question.

I do find it strange that the circumstances of two different rounds of vacancies produced the exact same response - even the number of applicants were almost the same 100 and 98.

I believe this indicates a lack of robustness, fairness in the current recruitment process and leaves room for discrimination hence my FYI request below.

1. What is the process when declined applicants request a review of decision?

1b.What is the timeframe & how is this response provided to the applicant?

1c. When was the last time this review process was 'updated'?

2. What is the process when applicants request the reasons for their application being declined?

2b. What is the timeframe & how are these reasons provided?

2c. How is this response provided to the applicant?

3. How long have these processes existed for within your department?

4. There were 2 round of vacancies (in August & October) advertising for the position of Client Service Advisor and I had queried the recruitment process after the first round of vacancies in August.

I had asked why there were additional questions installed in the second round of advertisements for the CSA role and the response I received on 16/10/17 failed to answer the question, instead, I was advised that they have been introduced in the second round of vacancies - a point I was already aware of and hence why I asked the question in the first place.

Why were there additional questions in second round of vacancies (October) for the CSA role(MBIE/1298915)?

5. Were there two different applicants hired for both August(MBIE/1289728) and October(MBIE/1298915) vacancies or was the August vacancy merely re-advertised in October?

Yours faithfully,

D Dahya

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From: Ministerial Services
Ministry of Business, Innovation & Employment


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Ref: DOIA 1718-0778

 

Dear D Dahya

 

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 5 December 2017 requesting under the Official
Information Act 1982 (the Act), the following:

 

This FYI request is a result of my communication with MBIE's Talent
Acquisition manager in the HR unit in regards to vacancies for client
Services Advisor roles. 

 

On the 2 occasions of vacancies (August and October) for the CSA roles I
requested reasons why my applications were declined and on both occasions
I received almost identical responses from HR - both of which did not
initially answer the question.

 

I do find it strange that the circumstances of two different rounds of
vacancies produced the exact same response - even the number of applicants
were almost the same 100 and 98.

 

I believe this indicates a lack of robustness, fairness in the current
recruitment process and leaves room for discrimination hence my FYI
request below.

 

1. What is the process when declined applicants request a review of
decision?

 

1b.What is the timeframe & how is this response provided to the applicant?

 

1c. When was the last time this review process was 'updated'?

 

2. What is the process when applicants request the reasons for their
application being declined?

 

2b. What is the timeframe & how are these reasons provided?

 

2c. How is this response provided to the applicant?

 

3. How long have  these processes existed for within your department?

 

4. There were 2 round of vacancies (in August & October) advertising for
the position of Client Service Advisor and I had queried the recruitment
process after the first round of vacancies in August.

 

I had asked why there were additional questions installed in the second
round of advertisements for the CSA role and the response I received on
16/10/17 failed to answer the question, instead, I was advised that they
have been introduced in the second round of vacancies - a point I was
already aware of and hence why I asked the question in the first place.

 

Why were there additional questions in second round of vacancies (October)
for the CSA role(MBIE/1298915)?

 

5. Were there two different applicants hired for both August(MBIE/1289728)
and October(MBIE/1298915) vacancies or was the August vacancy merely
re-advertised in October?

 

Please note that the days from 27 December 2017 to 15 January 2018
(inclusive) are defined as non- working days in the Act and are not
counted in the calculation for the response due date. This will affect the
time period for responding to your request.

 

Your request is being processed in accordance with the Act and a response
will be sent to you in due course. If you have any enquiries regarding
your request feel free to contact us via email [1][MBIE request email] or
using the contact details below.

 

 

Yours sincerely,

Alan Witcombe

MANAGER, MINISTERIAL SERVICES

 

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

[2]cid:image004.jpg@01D10666.447C6950

 

[3]www.govt.nz - your guide to finding and using New Zealand government
services

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From: CLM Ministerial Services
Ministry of Business, Innovation & Employment


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Dear D Dahya

 

Thank you for your email of 5 December 2017 to the Ministry of Business,
Innovation and Employment requesting, under the Official Information Act
1982, the following information:

 

1. What is the process when declined applicants request a review of
decision?

1b.What is the timeframe & how is this response provided to the applicant?

1c. When was the last time this review process was 'updated'?

2. What is the process when applicants request the reasons for their
application being declined?

2b. What is the timeframe & how are these reasons provided?

2c. How is this response provided to the applicant?

3. How long have  these processes existed for within your department?

4. There were 2 round of vacancies (in August & October) advertising for
the position of Client Service Advisor and I had queried the recruitment
process after the first round of vacancies in August.

I had asked why there were additional questions installed in the second
round of advertisements for the CSA role and the response I received on
16/10/17 failed to answer the question, instead, I was advised that they
have been introduced in the second round of vacancies - a point I was
already aware of and hence why I asked the question in the first place.

Why were there additional questions in second round of vacancies (October)
for the CSA role(MBIE/1298915)?

5. Were there two different applicants hired for both August(MBIE/1289728)
and October(MBIE/1298915) vacancies or was the August vacancy merely
re-advertised in October?

 

Please note that we have provided a response to your request via your
personal email address.

 

Kind regards

 

 

Ministerial Services

Engagement, Communications and Ministerial Services

Email: [1][email address]

 

Ministry of Business, Innovation & Employment

15 Stout Street, Wellington, PO Box 1473, Wellington 6140

[2]www.mbie.govt.nz

[3]cid:image001.png@01D2A86C.030B1D00

 

[4]www.govt.nz - your guide to finding and using New Zealand government
services

--------------------------------------------------------------------------

Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.

--------------------------------------------------------------------------

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1. mailto:[email address]
2. http://www.mbie.govt.nz/
4. http://www.govt.nz/

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