Policies relating to the handling of OIA requests

Ben made this Official Information request to State Services Commission

The request was successful.

From: Ben

Dear State Services Commission,

I am conducting research into the Official Information Act (OIA) policies & practices adopted by government agencies, with a view to identifying best practice approaches.

I therefore request the following information under the OIA:

* Copies of the current policy, procedure, manual or other process document that records the Commission's process or processes for handling and deciding requests under the OIA; and
* Any diagram or flowchart of the Commission's process or processes (if any have been created);
* Copies of any template response letters that form part of the Commission's process or processes (if any have been created).

If you need any more information from me please let me know as soon as possible. For the avoidance of doubt, this request does NOT seek drafts or previous policies.

I understand that a decision on a request for information under the OIA must be made as soon as reasonably practicable, and in any case not later than 20 working days after receipt of the request. I trust that a narrow request such as this can be dealt with relatively quickly.

Yours faithfully,

Ben

Link to this

From: SSC Enquiries [SSC]
State Services Commission

[IN-CONFIDENCE]

Dear Ben,

I am writing to acknowledge receipt of your OIA request dated 23 June.

We will endeavour to respond to your request as soon as possible and in any event no later than are 20 working days after the day your request was received. If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.

If you have any queries, please feel free to contact Ministerial Services at [email address]. If any additional factors come to light which are relevant to your request, please do not hesitate to contact us so that these can be taken into account.

Our letter notifying you of our decision on your request will confirm if we intend to publish the letter (with your personal details removed) and any related documents on the State Services Commission’s website.

Kind regards,

Ministerial Services

show quoted sections

Link to this

From: Ministerial Services
State Services Commission

Dear Ben,

We have tried to upload our response to your request several times (yesterday and today), including splitting the attachments up and also sending them through our Ministerial Services FYI account, but have not been successful yet. Do you have another contact address that we can send our response to? Please send it to us through [email address] if you would prefer. We have also emailed the FYI team to see if they can help.

Kind regards

Ministerial Services

Link to this

Oliver Lineham left an annotation ()

SSC has raised this to FYI's attention and we are investigating the problem.

Link to this

From: Ministerial Services [SSC]
State Services Commission


Attachment 2271828 SSCOIA Reply SSC2017 0071 Policies relating to the handling of OIA requests x B.PDF.pdf
837K Download View as HTML

Attachment 2272069 Package of SSC OIA Guidance Redacted Final.PDF.pdf
17.3M Download View as HTML


[IN-CONFIDENCE]

 

Dear Ben,

 

Please find SSC’s response attached to your official information request
dated 23 June 2017.

 

Kind regards,

 

Ministerial Services

...........................................................................................................................................
Caution: If you have received this message in error please notify the
sender immediately and then delete this message along with any
attachments.  Please treat the contents of this message as private and
confidential.

Link to this

From: SSC Enquiries [SSC]
State Services Commission


Attachment 2271828 SSCOIA Reply SSC2017 0071 Policies relating to the handling....pdf
837K Download View as HTML

Attachment 2272069 Package of SSC OIA Guidance Redacted Final.pdf
17.3M Download View as HTML


[IN-CONFIDENCE]

Dear Ben,

We are resending you SSC’s response to your official information request dated 23 June 2017 in case you didn't receive it yesterday.

Kind regards,

Ministerial Services

show quoted sections

Link to this

From: Ministerial Services [SSC]
State Services Commission


Attachment 2271828 SSCOIA Reply SSC2017 0071 Policies relating to the handling....pdf
837K Download View as HTML

Attachment pawarn 10 04 35.pdf
7.6M Download View as HTML


[IN-CONFIDENCE]

 

Dear Ben,

 

We are assuming that there might be an issue receiving this OIA response
by you due to the size of the attachment.

 

Please find part 1 of SSC’s response attached to your official information
request dated 23 June 2017.

 

Kind regards,

 

Ministerial Services

 

...........................................................................................................................................
Caution: If you have received this message in error please notify the
sender immediately and then delete this message along with any
attachments.  Please treat the contents of this message as private and
confidential.

Link to this

From: Ministerial Services [SSC]
State Services Commission


Attachment pawarn 10 04 35 1.pdf
9.0M Download View as HTML


[IN-CONFIDENCE]

 

Dear Ben,

 

We are assuming that there might be an issue receiving this OIA response
by you due to the size of the attachment.

 

Please find final part of SSC’s response attached to your official
information request dated 23 June 2017.

 

Kind regards,

 

Ministerial Services

 

...........................................................................................................................................
Caution: If you have received this message in error please notify the
sender immediately and then delete this message along with any
attachments.  Please treat the contents of this message as private and
confidential.

Link to this

From: Ministerial Services [SSC]
State Services Commission

[IN-CONFIDENCE]

 

Dear Ben,

 

We have tried to upload our response to your request several times
(yesterday and today), including splitting the attachments up and also
sending them through our Ministerial Services FYI account, but have not
been successful yet.  Do you have another contact address that we can send
our response to?  Please send it to us through
[1][email address] if you would prefer.  We have also
emailed the FYI team to see if they can help. 

 

Kind regards

 

Ministerial Services

 

 

 

 

 

 

...........................................................................................................................................
Caution: If you have received this message in error please notify the
sender immediately and then delete this message along with any
attachments.  Please treat the contents of this message as private and
confidential.

References

Visible links
1. mailto:[email address]

Link to this

Oliver Lineham left an annotation ()

A problem with our incoming mail queue prevented the above responses appearing, I'm sorry. This has now been corrected. Thanks for your patience.

Link to this

Things to do with this request

Anyone:
State Services Commission only: