Acupuncture evaluation document

Mark Hanna made this Official Information request to Accident Compensation Corporation

Accident Compensation Corporation did not have the information requested.

From: Mark Hanna

Dear Accident Compensation Corporation,

A former employee of ACC I have spoken with recalls seeing an ACC document regarding an evaluation of acupuncture for the rehabilitation of injury, which contained purchasing advice for acupuncture treatments. I would like a copy of this document, but I have been unable to find it on the ACC website.

The document would have been published prior to 2011, and may have since been superceded by a more recent document. I believe it is likely to be a Considered Judgement Form.

I'm not sure if this is likely to be enough information to find the document I'm looking for, or what other information I might be able to supply that would be useful. If this information is insufficient to locate it, I'd be happy to discuss what other information you might find useful in identifying it or ways in which my request might be refined.

Sincerely,
Mark Hanna

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From: Mark Hanna

Kia ora,

It's now been a week since I sent through my request for information. Could you please acknowledge that it's been received and is being processed?

Sincerely,
Mark Hanna

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From: Government Services
Accident Compensation Corporation

Dear Mr Hanna

 

Official Information Act Request

 

Thank you for your email of 27 January 2017 requesting the following
information:

 

“A former employee of ACC I have spoken with recalls seeing an ACC
document regarding an evaluation of acupuncture for the rehabilitation of
injury, which contained purchasing advice for acupuncture treatments. I
would like a copy of this document, but I have been unable to find it on
the ACC website.

 

The document would have been published prior to 2011, and may have since
been superceded by a more recent document. I believe it is likely to be a
Considered Judgement Form.

 

I'm not sure if this is likely to be enough information to find the
document I'm looking for, or what other information I might be able to
supply that would be useful. If this information is insufficient to locate
it, I'd be happy to discuss what other information you might find useful
in identifying it or ways in which my request might be refined.”

 

ACC is working on your request and will be in touch with you as soon as
possible, and certainly by 27 February 2017.

 

If you have any questions I will be happy to work with you to resolve
these. I can be contacted via email at [1][email address].

 

 

Yours sincerely

 

Government Services

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

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From: Mark Hanna

Kia ora,

A response to this request was due no later than the 27th of February. It is now the 28th of February, and I have received no response. It would be great if you could send me the document I've asked for as soon as possible. Given the lateness of the response, and the lack of communication, I intend to lodge a complaint with the Ombudsman.

Sincerely,
Mark Hanna

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From: Government Services
Accident Compensation Corporation


Attachment RESPONSE.pdf
2.9M Download View as HTML


Dear Mr Hanna

 

Please find attached ACC’s response to your request for official
information

 

Yours sincerely

 

Government Services

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

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Oliver Lineham left an annotation ()

We (FYI) had a failure of our incoming mail processing, hence the out-of-order messages above (the response above was received on the 27th but only processed on the 28th). I apologise for the trouble.

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From: Mark Hanna

Kia ora,

My apologies for any confusion my email from this morning may have caused. I have been subsequently informed that there was an issue with the processing of incoming mail on the FYI website that I have used to make this request. The result of this was that your message from yesterday was not processed and made known to me until today. This was not your fault in any way.

As such, I realise it would not be appropriate for me to complain to the Ombudsman regarding the lateness of your response, and no longer intend to do so.

Sincerely,
Mark Hanna

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