Dear Ms Sutherland

 

Thank you for request of 19 July 2016. As you are aware, the Ombudsman is
not subject to the Official Information Act 1982 (OIA), however, this
Office endeavours to comply with the spirit of the legislation, unless we
are unable to do so.

 

You have sought ‘a list of all overdue OIA requests made for each
government department as at 19 July 2016.’ Regrettably, the Ombudsman does
not hold information of this nature. This Office only holds information
relating to the complaints we have received ie, delay complaints. However,
I would note that in former Chief Ombudsman Dame Beverley’s own motion
investigation report entitled ‘Not a game of hide and seek’ the following
recommendation was made:

 

My Office should work with agencies to develop a standardised model for
data collection of OIA requests to enable high quality analysis and
compliance.

For your reference, the full report is available at:
[1]http://www.ombudsman.parliament.nz/syste...

 

It would be open to you to request this information from any agency which
is subject to the OIA directly.

 

You have also sought ‘the current number of complaints outstanding for
each government department, and a break down of what each complaint
relates to’.

 

Before, responding to this aspect of your request, it would be helpful if
you could please clarify a couple of matters:

 

·         By ‘government departments’ do you mean the government
departments listed in Schedule 1, Part 1 of the Ombudsmen Act 1975 ie,
[2]http://www.legislation.govt.nz/act/publi...

·         Can you please confirm whether you are seeking information about
Official Information Act 1982 (OIA) complaints only?

 

Kind regards

 

Alex Schröder

Acting Principal Advisor

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

 

Phone 09 379 6102 | Fax 04 471 2254

[3]www.ombudsman.parliament.nz

Level 10, 55-65 Shortland Street, Auckland

PO Box 10152, Wellington 6143

 

[4]image001-original

 

IMPORTANT: The information contained in this email may be confidential or
legally privileged. It is intended solely for the recipient or recipients
named in this message. Please note that if you are not the intended
recipient you are not authorised to use, copy or distribute the email or
any information contained in it. If you have received this email in error,
please advise the sender immediately and destroy the original message and
any attachments.

 

--------------------------------------------------------------------------

From: Kyle Sutherland
Sent: Tuesday, 19 Jul 2016 01:11 p.m.
To: Info
Subject: Official Information request - List of overdue OIA requests made
against each government department

Dear Office of the Ombudsman,

I am writing with the request that you please provide a list of all
overdue OIA requests made for each government department as at 19 July
2016.

Please also advise the current number of complaints outstanding for each
government department, and a break down of what each complaint relates to.

I am aware this request does not come under the OIA act, so if this
request would be better suited to another agency, please advise.

Yours faithfully,

Kyle Sutherland

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[5][FOI #4279 email]

Is [6][Office of the Ombudsman request email] the wrong address for Official
Information requests to Office of the Ombudsman? If so, please contact us
using this form:
[7]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[8]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

 

IMPORTANT: The information contained in this email may be confidential or
legally privileged. It is intended solely for the recipient or recipients
named in this message. Please note that if you are not the intended
recipient you are not authorised to use, copy or distribute the email or
any information contained in it. If you have received this email in error,
please advise the sender immediately and destroy the original message and
any attachments.

References

Visible links
1. http://www.ombudsman.parliament.nz/syste...
2. http://www.legislation.govt.nz/act/publi...
3. http://www.ombudsman.parliament.nz/
5. mailto:[FOI #4279 email]
6. mailto:[Office of the Ombudsman request email]
7. https://fyi.org.nz/change_request/new?bo...
8. https://fyi.org.nz/help/officers

hide quoted sections

Thank you for your email.

I am currently out of the Office. I will be returning on Wednesday 27 July 2016.

If your matter is urgent or requires immediate attention please email my Manager, Emma Leach, at [email address]<mailto:[email address]> or call 0800 802 602.

Kind regards

Alex Schr?der
Acting Principal Advisor
Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Phone 09 379 6102 | Fax 04 471 2254
Email [email address] | www.ombudsman.parliament.nz
PO Box 1960, Level 10, 55 Shortland Street, Auckland

IMPORTANT: The information contained in this email may be confidential or legally privileged. It is intended solely for the recipient or recipients named in this message. Please note that if you are not the intended recipient you are not authorised to use, copy or distribute the email or any information contained in it. If you have received this email in error, please advise the sender immediately and destroy the original message and any attachments.

IMPORTANT: The information contained in this email may be confidential or legally privileged. It is intended solely for the recipient or recipients named in this message. Please note that if you are not the intended recipient you are not authorised to use, copy or distribute the email or any information contained in it. If you have received this email in error, please advise the sender immediately and destroy the original message and any attachments.

Dear Kyle

 

Thank you for the clarification you have provided, it is appreciated. I
understand that you are seeking information about OIA complaints
concerning government departments (listed in Schedule 1, Part 1 of the
Ombudsmen Act 1975). I will respond to each aspect of your request in
turn.

 

The number of OIA delay complaints received across all departments for the
period 1 July 2015 - 30 June 2016.

 

In 2015/16 we received 111 OIA ‘Delay Deemed Refusal’ (section 28(4) of
the OIA) complaints against the below agencies. Please note that we are
currently in the process of reviewing the integrity of our data for our
2015/16 Annual Report, so it is possible that this table may include a few
minor inaccuracies.

 

Government Department No. of OIA Delay Deemed Refusal
complaints
Crown Law Office 1
Department of Conservation 8
Department of Corrections 10
Department of Internal Affairs 1
Department of the Prime Minister And 2
Cabinet
Inland Revenue Department 1
Ministry for the Environment 4
Ministry for Primary Industries 2
Ministry of Business, Innovation and 3
Employment
Ministry of Education 3
Ministry of Foreign Affairs And Trade 8
Ministry of Health 4
Ministry of Justice 7
Ministry of Maori Development 2
Ministry of Pacific Island Affairs 1
Ministry of Social Development 43
New Zealand Customs Service 1
New Zealand Defence Force 10
Total 111

 

 

The number of delay complaints unresolved as at 30 June 2016.

 

As at 30 June 2016, we had 32 open (ie, ‘unresolved’) OIA ‘Delay Deemed
Refusal’ (section 28(4) of the OIA) complaints against the above agencies.
By way of context, 12 of these complaints were less than a month old as at
30 June 2016.

 

I hope this information is helpful. If you require anything further please
just let me know.

 

Kind regards

 

Alex Schröder

Acting Principal Advisor

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

 

Phone 09 379 6102 | Fax 04 471 2254

[1]www.ombudsman.parliament.nz

Level 10, 55-65 Shortland Street, Auckland

PO Box 10152, Wellington 6143

 

[2]image001-original

 

IMPORTANT: The information contained in this email may be confidential or
legally privileged. It is intended solely for the recipient or recipients
named in this message. Please note that if you are not the intended
recipient you are not authorised to use, copy or distribute the email or
any information contained in it. If you have received this email in error,
please advise the sender immediately and destroy the original message and
any attachments.

 

--------------------------------------------------------------------------

From: Kyle Sutherland
Sent: Tuesday, 26 Jul 2016 09:59 a.m.
To: Alex Schroder
Subject: RE: Official Information request - List of overdue OIA requests
made against each government department

Dear Alex Schroder,

Firstly thank you for your quick reply and excellent information provided.

Would you please be able to provide me:

- The number of delay complaints received across all departments for the
year period 1 July 2015 - 30 June 2016;

- The number of delay complaints unresolved as at 30 June 2016

Yes please, government departments listed in Schedule 1, Part 1 of the
Ombudsmen Act 1975

And yes please, complaints relating to OIA requests.

Thanks again.

Yours sincerely,

Kyle Sutherland

-----Original Message-----

Dear Ms Sutherland

  

 Thank you for request of 19 July 2016. As you are aware, the Ombudsman is
 not subject to the Official Information Act 1982 (OIA), however, this
 Office endeavours to comply with the spirit of the legislation, unless we
 are unable to do so.

  

 You have sought ‘a list of all overdue OIA requests made for each
 government department as at 19 July 2016.’ Regrettably, the Ombudsman
does
 not hold information of this nature. This Office only holds information
 relating to the complaints we have received ie, delay complaints.
However,
 I would note that in former Chief Ombudsman Dame Beverley’s own motion
 investigation report entitled ‘Not a game of hide and seek’ the following
 recommendation was made:

  

 My Office should work with agencies to develop a standardised model for
 data collection of OIA requests to enable high quality analysis and
 compliance.

 For your reference, the full report is available at:
 [1][3]http://www.ombudsman.parliament.nz/syste...

  

 It would be open to you to request this information from any agency which
 is subject to the OIA directly.

  

 You have also sought ‘the current number of complaints outstanding for
 each government department, and a break down of what each complaint
 relates to’.

  

 Before, responding to this aspect of your request, it would be helpful if
 you could please clarify a couple of matters:

  

 ·         By ‘government departments’ do you mean the government
 departments listed in Schedule 1, Part 1 of the Ombudsmen Act 1975 ie,
 [2][4]http://www.legislation.govt.nz/act/publi...

 ·         Can you please confirm whether you are seeking information
about
 Official Information Act 1982 (OIA) complaints only?

  

 Kind regards

  

 Alex Schröder

 Acting Principal Advisor

 Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

  

 Phone 09 379 6102 | Fax 04 471 2254

 [3][5]www.ombudsman.parliament.nz

 Level 10, 55-65 Shortland Street, Auckland

 PO Box 10152, Wellington 6143

  

 [4]image001-original

  

 IMPORTANT: The information contained in this email may be confidential or
 legally privileged. It is intended solely for the recipient or recipients
 named in this message. Please note that if you are not the intended
 recipient you are not authorised to use, copy or distribute the email or
 any information contained in it. If you have received this email in
error,
 please advise the sender immediately and destroy the original message and
 any attachments.

  

 --------------------------------------------------------------------------

 From: Kyle Sutherland
 Sent: Tuesday, 19 Jul 2016 01:11 p.m.
 To: Info
 Subject: Official Information request - List of overdue OIA requests made
 against each government department

 Dear Office of the Ombudsman,

 I am writing with the request that you please provide a list of all
 overdue OIA requests made for each government department as at 19 July
 2016.

 Please also advise the current number of complaints outstanding for each
 government department, and a break down of what each complaint relates
to.

 I am aware this request does not come under the OIA act, so if this
 request would be better suited to another agency, please advise.

 Yours faithfully,

 Kyle Sutherland

 -------------------------------------------------------------------

 This is an Official Information request made via the FYI website.

 Please use this email address for all replies to this request:
 [5][FOI #4279 email]

 Is [6][Office of the Ombudsman request email] the wrong address for
Official
 Information requests to Office of the Ombudsman? If so, please contact us
 using this form:
 [7][6]https://fyi.org.nz/change_request/new?bo...

 Disclaimer: This message and any reply that you make will be published on
 the internet. Our privacy and copyright policies:
 [8][7]https://fyi.org.nz/help/officers

 If you find this service useful as an Official Information officer,
please
 ask your web manager to link to us from your organisation's OIA or LGOIMA
 page.

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[8][FOI #4279 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[9]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

 

IMPORTANT: The information contained in this email may be confidential or
legally privileged. It is intended solely for the recipient or recipients
named in this message. Please note that if you are not the intended
recipient you are not authorised to use, copy or distribute the email or
any information contained in it. If you have received this email in error,
please advise the sender immediately and destroy the original message and
any attachments.

References

Visible links
1. http://www.ombudsman.parliament.nz/
3. http://www.ombudsman.parliament.nz/syste...
4. http://www.legislation.govt.nz/act/publi...
5. http://www.ombudsman.parliament.nz/
6. https://fyi.org.nz/change_request/new?bo...
7. https://fyi.org.nz/help/officers
8. mailto:[FOI #4279 email]
9. https://fyi.org.nz/help/officers

hide quoted sections