Good afternoon

Your request below has been received and a decision on your request will be provided as soon as possible and no later than 14 April 2026. Responses to requests for information that are considered to be in the wider public interest will be published on the New Zealand Defence Force website (www.nzdf.mil.nz).

Regards

Corporate and Ministerial Services
Office of the Chief of Defence Force
New Zealand Defence Force | Te Ope Kātua o Aotearoa
www.nzdf.mil.nz

-----Original Message-----
From: SPENCER JONES [mailto:[FOI #34493 email]]
Sent: Wednesday, 15 April 2026 11:26 a.m.
To: Ministerial Services <[NZDF request email]>
Subject: Official Information request - AISA implementation metrics and reporting

------------------------------------------------------------------------------
CAUTION: This email originated from outside of the organization.
Do not follow guidance, click links, or open attachments unless you recognize the sender and know the content is safe. If in any doubt, please forward the email to [email address] and then delete the email from your Inbox. Thank you

Dear New Zealand Defence Force, Veterans Affairs

Official Information Act request – AISA implementation metrics and reporting

Request text:

Kia ora,

I request the following information under the Official Information Act 1982 in relation to the Privacy (Information Sharing Agreement Facilitating Services for Veterans and Other Claimants) Order 2024 and the associated Approved Information Sharing Agreement (AISA) involving Veterans’ Affairs.

I am seeking information that would confirm whether implementation metrics have been publicly released, and if so, what they are.

Please provide:
1. Any annual report section, appendix, schedule, dashboard, table, internal report, briefing, aide memoire, memorandum, or other document created since 6 June 2024 that records, summarises, or reports on AISA implementation metrics, including but not limited to:
• number of records received
• number of records applied
• number of records not matched
• number of records amended or updated
• number of information-sharing requests made or completed
• number of active operating procedures in force
• implementation milestones
• difficulties encountered
• resolutions or corrective actions
• any service-delivery or entitlement impacts attributed to the AISA
2. Any document that sets out what AISA metrics are required to be reported publicly, including through NZDF or Veterans’ Affairs annual reporting.
3. Any document showing whether any AISA implementation metrics have been published, proactively released, or incorporated into an NZDF Annual Report, Veterans’ Affairs report, website update, or other public-facing document.
4. If no such metrics have been publicly released, please provide any record, note, advice, briefing, email, or internal statement confirming that position, including any reasons why such metrics have not been publicly reported.
5. A copy of any operating procedures, reporting templates, audit templates, or internal reporting frameworks currently used to collect or report AISA implementation data.
6. A copy of any reporting provided in response to the Office of the Privacy Commissioner reporting notice dated 16 July 2025 under section 154(1)(b) of the Privacy Act 2020, to the extent that such material is held and not otherwise publicly available.

For clarity, if some of this information is already publicly available, please identify the exact document title, date, and public link for each item rather than referring me generally to a website or programme page.

If any part of this request is likely to be refused under section 18(d), please still provide the precise document titles, dates, and locations of the publicly available material relied upon.

If any part of the request is considered too broad, please treat this request as including, at minimum, all final reports, annual reporting extracts, and formal implementation summaries held from 6 June 2024 to the date of your response.

I would prefer the information in electronic form.

Kind regards,
Spencer Jones

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #34493 email]

Is [NZDF request email] the wrong address for Official Information requests to New Zealand Defence Force? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

The information contained in this Internet Email message is intended
for the addressee only and may contain privileged information, but not
necessarily the official views or opinions of the New Zealand Defence Force.
If you are not the intended recipient you must not use, disclose, copy or
distribute this message or the information in it.

If you have received this message in error, please Email or telephone
the sender immediately.

hide quoted sections

Apologies, the response date is 14 May 2026, not 14 April.

Thank you
.

-----Original Message-----
From: Ministerial Services
Sent: Wednesday, 15 April 2026 1:14 pm
To: '[FOI #34493 email]' <[FOI #34493 email]>
Subject: UNCLASSIFIED: Official Information request - AISA implementation metrics and reportingOIA-2026-5773

Good afternoon

Your request below has been received and a decision on your request will be provided as soon as possible and no later than 14 April 2026. Responses to requests for information that are considered to be in the wider public interest will be published on the New Zealand Defence Force website (www.nzdf.mil.nz).

Regards

Corporate and Ministerial Services
Office of the Chief of Defence Force
New Zealand Defence Force | Te Ope Kātua o Aotearoa www.nzdf.mil.nz

-----Original Message-----
From: SPENCER JONES [mailto:[FOI #34493 email]]
Sent: Wednesday, 15 April 2026 11:26 a.m.
To: Ministerial Services <[NZDF request email]>
Subject: Official Information request - AISA implementation metrics and reporting

------------------------------------------------------------------------------
CAUTION: This email originated from outside of the organization.
Do not follow guidance, click links, or open attachments unless you recognize the sender and know the content is safe. If in any doubt, please forward the email to [email address] and then delete the email from your Inbox. Thank you

Dear New Zealand Defence Force, Veterans Affairs

Official Information Act request – AISA implementation metrics and reporting

Request text:

Kia ora,

I request the following information under the Official Information Act 1982 in relation to the Privacy (Information Sharing Agreement Facilitating Services for Veterans and Other Claimants) Order 2024 and the associated Approved Information Sharing Agreement (AISA) involving Veterans’ Affairs.

I am seeking information that would confirm whether implementation metrics have been publicly released, and if so, what they are.

Please provide:
1. Any annual report section, appendix, schedule, dashboard, table, internal report, briefing, aide memoire, memorandum, or other document created since 6 June 2024 that records, summarises, or reports on AISA implementation metrics, including but not limited to:
• number of records received
• number of records applied
• number of records not matched
• number of records amended or updated
• number of information-sharing requests made or completed
• number of active operating procedures in force
• implementation milestones
• difficulties encountered
• resolutions or corrective actions
• any service-delivery or entitlement impacts attributed to the AISA
2. Any document that sets out what AISA metrics are required to be reported publicly, including through NZDF or Veterans’ Affairs annual reporting.
3. Any document showing whether any AISA implementation metrics have been published, proactively released, or incorporated into an NZDF Annual Report, Veterans’ Affairs report, website update, or other public-facing document.
4. If no such metrics have been publicly released, please provide any record, note, advice, briefing, email, or internal statement confirming that position, including any reasons why such metrics have not been publicly reported.
5. A copy of any operating procedures, reporting templates, audit templates, or internal reporting frameworks currently used to collect or report AISA implementation data.
6. A copy of any reporting provided in response to the Office of the Privacy Commissioner reporting notice dated 16 July 2025 under section 154(1)(b) of the Privacy Act 2020, to the extent that such material is held and not otherwise publicly available.

For clarity, if some of this information is already publicly available, please identify the exact document title, date, and public link for each item rather than referring me generally to a website or programme page.

If any part of this request is likely to be refused under section 18(d), please still provide the precise document titles, dates, and locations of the publicly available material relied upon.

If any part of the request is considered too broad, please treat this request as including, at minimum, all final reports, annual reporting extracts, and formal implementation summaries held from 6 June 2024 to the date of your response.

I would prefer the information in electronic form.

Kind regards,
Spencer Jones

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #34493 email]

Is [NZDF request email] the wrong address for Official Information requests to New Zealand Defence Force? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

The information contained in this Internet Email message is intended
for the addressee only and may contain privileged information, but not
necessarily the official views or opinions of the New Zealand Defence Force.
If you are not the intended recipient you must not use, disclose, copy or
distribute this message or the information in it.

If you have received this message in error, please Email or telephone
the sender immediately.

hide quoted sections

Dear spencer Jones

Further to the below email, the Official Information Act 1982 (OIA) requires that a decision on your request be provided no later than 20 working days after the day your request was received. Unfortunately, it will not be possible to meet that time limit and this email is to notify you of an extension of the time to make a decision, to 12 June 2026.

This extension is necessary because consultations necessary to make a decision on your request are such that a proper response cannot reasonably be made within the original time limit.

You retain the right, under section 28(3) of the OIA, to ask an Ombudsman to review the decision to extend your request.

Regards

Corporate and Ministerial Services
Office of the Chief of Defence Force
New Zealand Defence Force | Te Ope Kātua o Aotearoa
www.nzdf.mil.nz

-----Original Message-----
From: Ministerial Services
Sent: Wednesday, 15 April 2026 1:17 pm
To: '[FOI #34493 email]' <[FOI #34493 email]>
Subject: FW: UNCLASSIFIED: Official Information request - AISA implementation metrics and reportingOIA-2026-5773

Apologies, the response date is 14 May 2026, not 14 April.

Thank you.

-----Original Message-----
From: Ministerial Services
Sent: Wednesday, 15 April 2026 1:14 pm
To: '[FOI #34493 email]' <[FOI #34493 email]>
Subject: UNCLASSIFIED: Official Information request - AISA implementation metrics and reportingOIA-2026-5773

Good afternoon

Your request below has been received and a decision on your request will be provided as soon as possible and no later than 14 April 2026. Responses to requests for information that are considered to be in the wider public interest will be published on the New Zealand Defence Force website (www.nzdf.mil.nz).

Regards

Corporate and Ministerial Services
Office of the Chief of Defence Force
New Zealand Defence Force | Te Ope Kātua o Aotearoa www.nzdf.mil.nz

-----Original Message-----
From: SPENCER JONES [mailto:[FOI #34493 email]]
Sent: Wednesday, 15 April 2026 11:26 a.m.
To: Ministerial Services <[NZDF request email]>
Subject: Official Information request - AISA implementation metrics and reporting

------------------------------------------------------------------------------
CAUTION: This email originated from outside of the organization.
Do not follow guidance, click links, or open attachments unless you recognize the sender and know the content is safe. If in any doubt, please forward the email to [email address] and then delete the email from your Inbox. Thank you

Dear New Zealand Defence Force, Veterans Affairs

Official Information Act request – AISA implementation metrics and reporting

Request text:

Kia ora,

I request the following information under the Official Information Act 1982 in relation to the Privacy (Information Sharing Agreement Facilitating Services for Veterans and Other Claimants) Order 2024 and the associated Approved Information Sharing Agreement (AISA) involving Veterans’ Affairs.

I am seeking information that would confirm whether implementation metrics have been publicly released, and if so, what they are.

Please provide:
1.Any annual report section, appendix, schedule, dashboard, table, internal report, briefing, aide memoire, memorandum, or other document created since 6 June 2024 that records, summarises, or reports on AISA implementation metrics, including but not limited to:
•number of records received
•number of records applied
•number of records not matched
•number of records amended or updated
•number of information-sharing requests made or completed •number of active operating procedures in force •implementation milestones •difficulties encountered •resolutions or corrective actions •any service-delivery or entitlement impacts attributed to the AISA 2.Any document that sets out what AISA metrics are required to be reported publicly, including through NZDF or Veterans’ Affairs annual reporting.
3.Any document showing whether any AISA implementation metrics have been published, proactively released, or incorporated into an NZDF Annual Report, Veterans’ Affairs report, website update, or other public-facing document.
4.If no such metrics have been publicly released, please provide any record, note, advice, briefing, email, or internal statement confirming that position, including any reasons why such metrics have not been publicly reported.
5.A copy of any operating procedures, reporting templates, audit templates, or internal reporting frameworks currently used to collect or report AISA implementation data.
6.A copy of any reporting provided in response to the Office of the Privacy Commissioner reporting notice dated 16 July 2025 under section 154(1)(b) of the Privacy Act 2020, to the extent that such material is held and not otherwise publicly available.

For clarity, if some of this information is already publicly available, please identify the exact document title, date, and public link for each item rather than referring me generally to a website or programme page.

If any part of this request is likely to be refused under section 18(d), please still provide the precise document titles, dates, and locations of the publicly available material relied upon.

If any part of the request is considered too broad, please treat this request as including, at minimum, all final reports, annual reporting extracts, and formal implementation summaries held from 6 June 2024 to the date of your response.

I would prefer the information in electronic form.

Kind regards,
Spencer Jones

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #34493 email]

Is [NZDF request email] the wrong address for Official Information requests to New Zealand Defence Force? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

The information contained in this Internet Email message is intended
for the addressee only and may contain privileged information, but not
necessarily the official views or opinions of the New Zealand Defence Force.
If you are not the intended recipient you must not use, disclose, copy or
distribute this message or the information in it.

If you have received this message in error, please Email or telephone
the sender immediately.

hide quoted sections

Good afternoon Spencer Jones

Please find attached the response to your request for information.

Regards

Corporate and Ministerial Services
Office of the Chief of Defence Force
New Zealand Defence Force
www.nzdf.mil.nz
]

-----Original Message-----
From: SPENCER JONES [

Sent: Wednesday, 15 April 2026 11:26 a.m.
To: Ministerial Services <[NZDF request email]>
Subject: Official Information request - AISA implementation metrics and reporting

------------------------------------------------------------------------------
CAUTION: This email originated from outside of the organization.
Do not follow guidance, click links, or open attachments unless you recognize the sender and know the content is safe. If in any doubt, please forward the email to [email address] and then delete the email from your Inbox. Thank you

Dear New Zealand Defence Force, Veterans Affairs

Official Information Act request – AISA implementation metrics and reporting

Request text:

Kia ora,

I request the following information under the Official Information Act 1982 in relation to the Privacy (Information Sharing Agreement Facilitating Services for Veterans and Other Claimants) Order 2024 and the associated Approved Information Sharing Agreement (AISA) involving Veterans’ Affairs.

I am seeking information that would confirm whether implementation metrics have been publicly released, and if so, what they are.

Please provide:
1.Any annual report section, appendix, schedule, dashboard, table, internal report, briefing, aide memoire, memorandum, or other document created since 6 June 2024 that records, summarises, or reports on AISA implementation metrics, including but not limited to:
•number of records received
•number of records applied
•number of records not matched
•number of records amended or updated
•number of information-sharing requests made or completed •number of active operating procedures in force •implementation milestones •difficulties encountered •resolutions or corrective actions •any service-delivery or entitlement impacts attributed to the AISA 2.Any document that sets out what AISA metrics are required to be reported publicly, including through NZDF or Veterans’ Affairs annual reporting.
3.Any document showing whether any AISA implementation metrics have been published, proactively released, or incorporated into an NZDF Annual Report, Veterans’ Affairs report, website update, or other public-facing document.
4.If no such metrics have been publicly released, please provide any record, note, advice, briefing, email, or internal statement confirming that position, including any reasons why such metrics have not been publicly reported.
5.A copy of any operating procedures, reporting templates, audit templates, or internal reporting frameworks currently used to collect or report AISA implementation data.
6.A copy of any reporting provided in response to the Office of the Privacy Commissioner reporting notice dated 16 July 2025 under section 154(1)(b) of the Privacy Act 2020, to the extent that such material is held and not otherwise publicly available.

For clarity, if some of this information is already publicly available, please identify the exact document title, date, and public link for each item rather than referring me generally to a website or programme page.

If any part of this request is likely to be refused under section 18(d), please still provide the precise document titles, dates, and locations of the publicly available material relied upon.

If any part of the request is considered too broad, please treat this request as including, at minimum, all final reports, annual reporting extracts, and formal implementation summaries held from 6 June 2024 to the date of your response.

I would prefer the information in electronic form.

Kind regards,
Spencer Jones

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #34493 email]

Is [NZDF request email] the wrong address for Official Information requests to New Zealand Defence Force? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

The information contained in this Internet Email message is intended
for the addressee only and may contain privileged information, but not
necessarily the official views or opinions of the New Zealand Defence Force.
If you are not the intended recipient you must not use, disclose, copy or
distribute this message or the information in it.

If you have received this message in error, please Email or telephone
the sender immediately.

hide quoted sections