CCTV Cameras
Manuel Tout made this Official Information request to Auckland Transport
This request has an unknown status. We're waiting for Manuel Tout to read recent responses and update the status.
From: Manuel Tout
Dear Auckland Transport,
In this request, "The Group" refers to Auckland Transport, its contractors, subsidiaries, and their contractors.
1. I would like to request the following information, either in full or in part if certain details cannot be released under LGOIMA exclusions:
2. A list of all public-facing CCTV cameras that are currently in use or planned, which are owned or operated by The Group. This should include GPS coordinates, make, model, camera type (PTZ, bullet, dome etc.), signal transmission method (fibre, WiFi bridge, 4G/5G etc.), installation date, purchase price for each camera, and installation costs for each location.
3. A list of all in-use or planned cameras for Automatic Number Plate Recognition (ANPR) owned or operated by The Group, including GPS coordinates, make, model, installation date, purchase price for each camera, and installation costs for each location.
4. If any cameras other than ANPR have surveillance configurations used to detect specific events in camera feeds, including but not limited to: motion detection, line crossing detection, intrusion detection, object entering/leaving a zone, face capture, human and/or vehicle detection. If so, please provide a list of cameras and their detection configurations enabled.
5. A list of reported instances of damage to CCTV cameras owned by The Group, including date/time and nature of damage.
6. A list of the "AT-approved Standard Range of CCTVs and pre-approved by the AT Security team" found in the document titled "Practice Note 11 CCTV Traffic Signal Cameras Ed1":
https://at.govt.nz/media/br1hvkdk/auckla...
7. The vendor of the VMS software used by The Group (ATOC).
Thank you.
Yours faithfully,
Manuel Tout
From: AT Official Information (AT)
Auckland Transport
Kia ora Manuel,
Auckland Transport (AT) acknowledges receipt of your request for official
information dated 31 March 2026 for information regarding Auckland
Transport's CCTV/ANPR cameras and associated policy.
To comply with our statutory obligation, our decision is due to you by 1
May 2026. This is 20 working days after the day your request was received.
If we are unable to make a decision within this timeframe, we will be in
contact. Please note this includes Good Friday on 3 April 2026, Easter
Monday on 6 April 2026, and Anzac Day on 27 April 2026 as these are
classed as non-working days.
We will be in contact at our earliest convenience if we require
clarification, or if your requested information is held by another agency.
Your case will be managed by Katy, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1319775-T6V5D2.
Ngā mihi,
Tom
Customer Care Case Coordinator
Customer & Network Performance
Auckland Transport | Hoake Tātou
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From: AT Official Information (AT)
Auckland Transport
Kia ora Manuel,
We are looking into your request for information.
Regarding your request for “A list of reported instances of damage to CCTV
cameras owned by The Group, including date/time and nature of damage” –
please can you provide a timeframe for this?
As it is currently framed, this request would require substantial
collation and would impose an unreasonable demand on Auckland Transport’s
resources. Unless the request is refined, it is likely to be refused under
section 17(f) of the LGOIMA, which applies where the information cannot be
made available without substantial collation or research.
Would you like a list of reported instances of damage to CCTV cameras over
the past 3 or 6 months, for example?
If you could please get back to me by Wednesday 15^th April, it would be
much appreciated.
Ngâ mihi,
Katy (she/her) | LGOIMA Business Partner
Customer Care Engagement | Customer Experience
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
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From: Manuel Tout
Hi Katy,
I would like to request a timeframe of 1 year, if this is likely to be refused under section 17(f) of the LGOIMA, then 6 months would suffice.
I would also like to clarify on my request for the "nature of damage", please provide this in as much detail as possible (e.g. camera housing smashed by thrown object, cable cut, entire camera unit removed, water ingress due to damaged seal, etc.)
Yours sincerely,
Manuel Tout
From: AT Official Information (AT)
Auckland Transport
Kia ora Manuel,
Thanks for coming back to me so swiftly. I have noted this and have passed
this onto the team.
Whilst working through your request, we have identified that the below
request should be partially transferred to NZTA under section 12(b)(ii) of
the LGOIMA as they also hold information relevant to your request. NZTA
will be in touch with you directly.
We will provide you with the information AT hold relevant to your
request.
7. The vendor of the VMS software used by The Group (ATOC).
You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available
at [1]www.ombudsman.parliament.nz or freephone 0800 802 602.
Ngā mihi,
Katy (she/her) | LGOIMA Business Partner
Customer Care Engagement | Customer Experience
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz
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From: Official Correspondence
Kia ora Manuel
This email acknowledges your below request for information made under the
Official Information Act 1982, which has been partially transferred to our
agency by Auckland Transport:
“7. The vendor of the VMS software used by The Group (ATOC).”
Your request has been forwarded to the appropriate section of NZ Transport
Agency Waka Kotahi for response. They will contact you if they require
clarification of your request, more time to respond, or if your request
has been transferred to another organisation to respond to. Unless more
time is required, NZ Transport Agency will send a response to you within
20 working days of receiving your request – in this instance on or before
13 May 2026.
If you would like to discuss your request with NZ Transport Agency, please
contact us by email at [1][email address].
Ngâ mihi
Ministerial Services
Te Waka Kôtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi
[2]Connect with us on Social Media
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