Use of ACC information by Veterans’ Affairs under AISA (2024)
SPENCER JONES made this Official Information request to New Zealand Defence Force
Currently waiting for a response from New Zealand Defence Force, they must respond promptly and normally no later than (details and exceptions).
From: SPENCER JONES
To Veterans’ Affairs New Zealand (NZDF), veterans Affairs (VANZ)
I request the following information under the Official Information Act 1982:
1. Use of ACC-provided information
All documents describing how information received from ACC under the Approved Information Sharing Agreement (AISA) is used in:
- Determining eligibility under the Veterans’ Support Act 2014
- Entitlement decisions
- Impairment assessments or related evaluations
2. Internal guidance and interpretation
All internal guidance, manuals, policies, or instructions relating to:
- Interpretation of ACC entitlement information
- Use of ACC permanent impairment assessments (including AMA Guides outputs if referenced)
- Weight given to ACC decisions in Veterans’ Affairs processes
3. Decision-making application
Any documents, case summaries, or internal reports showing:
- How ACC data has been applied in actual decision-making
- Whether ACC impairment assessments are relied upon, modified, or independently reassessed
Please provide anonymised examples where necessary.
4. Data handling and access
Any documents describing:
- How ACC data is received, stored, and accessed within Veterans’ Affairs systems
- Whether access is manual, batch-based, or automated
5. Implementation of AISA
All documents relating to the implementation of the AISA within Veterans’ Affairs, including:
- Briefings
- Operational procedures
- Data-sharing workflows
- Training materials
If any part of this request is refused, please specify the statutory ground and provide any reasonably severable information.
Kind regards,
Kind regards
Spencer Jones
From: Ministerial Services
New Zealand Defence Force
Good afternoon Spencer Jones
Your request below has been received and a decision on your request will be provided as soon as possible and no later than 17 April 2026. Responses to requests for information that are considered to be in the wider public interest will be published on the New Zealand Defence Force website (www.nzdf.mil.nz).
Regards
Corporate and Ministerial Services
Office of the Chief of Defence Force
New Zealand Defence Force | Te Ope Kātua o Aotearoa
www.nzdf.mil.nz
-----Original Message-----
From: SPENCER JONES [mailto:[FOI #34143 email]]
Sent: Wednesday, 18 March 2026 1:06 p.m.
To: Ministerial Services <[NZDF request email]>
Subject: Official Information request - Use of ACC information by Veterans’ Affairs under AISA (2024)
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To Veterans’ Affairs New Zealand (NZDF), veterans Affairs (VANZ)
I request the following information under the Official Information Act 1982:
1. Use of ACC-provided information
All documents describing how information received from ACC under the Approved Information Sharing Agreement (AISA) is used in:
- Determining eligibility under the Veterans’ Support Act 2014
- Entitlement decisions
- Impairment assessments or related evaluations
2. Internal guidance and interpretation
All internal guidance, manuals, policies, or instructions relating to:
- Interpretation of ACC entitlement information
- Use of ACC permanent impairment assessments (including AMA Guides outputs if referenced)
- Weight given to ACC decisions in Veterans’ Affairs processes
3. Decision-making application
Any documents, case summaries, or internal reports showing:
- How ACC data has been applied in actual decision-making
- Whether ACC impairment assessments are relied upon, modified, or independently reassessed
Please provide anonymised examples where necessary.
4. Data handling and access
Any documents describing:
- How ACC data is received, stored, and accessed within Veterans’ Affairs systems
- Whether access is manual, batch-based, or automated
5. Implementation of AISA
All documents relating to the implementation of the AISA within Veterans’ Affairs, including:
- Briefings
- Operational procedures
- Data-sharing workflows
- Training materials
If any part of this request is refused, please specify the statutory ground and provide any reasonably severable information.
Kind regards,
Kind regards
Spencer Jones
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SPENCER JONES left an annotation ()
Public Annotation – Use of ACC Information by Veterans’ Affairs under the Approved Information Sharing Agreement (AISA) 2024
This request examines whether, and how, information held by the Accident Compensation Corporation (ACC) is accessed or used by Veterans’ Affairs (within NZDF) under an Approved Information Sharing Agreement (AISA), particularly following the introduction of the Privacy Act 2020 framework.
The request focuses on the legal, operational, and governance basis for cross-agency information sharing relating to veterans, including safeguards, consent mechanisms, and oversight.
Key observations and purpose:
1. AISA as a Legal Mechanism
Approved Information Sharing Agreements (AISAs) are established under the Privacy Act 2020 to permit the sharing of personal information between agencies for specified purposes.
This request seeks to determine:
• whether an AISA exists between ACC and Veterans’ Affairs
• the scope and purpose of any such agreement
• the types of information shared (e.g. injury data, entitlement status, medical information)
2. Cross-Agency Data Flows
The request targets a critical junction between two systems:
• ACC:
– injury claims and treatment data
– entitlement assessments (including impairment and rehabilitation)
• Veterans’ Affairs (NZDF):
– veteran entitlements under the Veterans’ Support Act 2014
– service-related condition assessments
Understanding whether data flows between these systems is essential to determining:
• whether decisions are informed by shared datasets
• whether individuals’ information is reused across schemes
• how consistency (or inconsistency) in decision-making may arise
3. Consent vs Statutory Authorisation
A central issue is whether information sharing occurs:
• with explicit consent of the individual; or
• under statutory authority provided by an AISA or other legal mechanism
This request examines:
• how consent is obtained (if at all)
• whether individuals are informed of data sharing
• whether opt-out mechanisms exist
4. Safeguards and Oversight
AISAs require safeguards to ensure appropriate use of shared information.
The request seeks information on:
• governance arrangements overseeing data sharing
• audit or monitoring processes
• restrictions on use and onward disclosure
This is critical for assessing compliance with the Information Privacy Principles (IPPs), particularly:
• IPP 10 (limits on use)
• IPP 11 (limits on disclosure)
5. Traceability and Record-Keeping
A key question is whether:
• data sharing events are logged or traceable
• agencies can identify when ACC data has been accessed or used by Veterans’ Affairs
• there is a record of how such information influenced decisions
Where traceability is limited, it may be difficult to:
• verify compliance
• assess decision-making processes
• or investigate disputes
6. Relationship to Other OIA Requests
This request should be read alongside related threads examining governance, decision-making, and data flows:
• Actuarial modelling of veteran entitlement liabilities:
https://fyi.org.nz/request/33986-actuari...
• VAB advice, policy responses, and implementation tracking:
https://fyi.org.nz/request/34113-veteran...
• Ministerial briefings referencing VAB advice:
https://fyi.org.nz/request/34114-ministe...
• Cabinet trace expansion:
https://fyi.org.nz/request/34139-cabinet...
Together, these requests map:
• advisory input (VAB)
• fiscal modelling (Treasury / NZDF)
• decision-making (Ministerial / Cabinet)
• and now, data-sharing infrastructure (ACC ↔ Veterans’ Affairs)
7. Governance Insight Emerging
This request contributes to a broader examination of how veteran-related information is handled across government.
A pattern being explored includes:
• multiple agencies holding different aspects of veteran-related data
• reliance on inter-agency sharing mechanisms
• limited visibility of how data flows between systems
This raises questions about:
• consistency of decision-making
• transparency of data use
• and accountability for cross-agency information handling
8. System-Level Observation
The intersection of ACC and Veterans’ Affairs is particularly significant because:
• both systems assess injury, impairment, and entitlement
• decisions may rely on similar or overlapping evidence
• data sharing (formal or informal) could materially affect outcomes
Understanding whether a formal AISA governs this interaction is key to:
• evaluating compliance with privacy law
• assessing fairness and transparency
• and identifying potential systemic risks
9. OIA Strategy Insight
This request reflects an advanced investigative approach:
• targeting legal frameworks (AISA) rather than individual cases
• focusing on system design and governance rather than isolated decisions
• linking data-sharing mechanisms to broader policy and decision-making processes
For researchers, this enables:
• identification of structural features of the system
• cross-referencing with privacy complaints and case studies
• development of a comprehensive governance map
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This annotation is intended to assist future readers, researchers, and investigators in understanding the significance of this request within a broader examination of cross-agency data sharing, privacy governance, and veteran entitlement systems in New Zealand.
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