Cross-agency coordination between ACC and Veterans’ Affairs
SPENCER JONES made this Official Information request to Accident Compensation Corporation
Response to this request is long overdue. By law Accident Compensation Corporation should have responded by now (details and exceptions). The requester can complain to the Ombudsman.
From: SPENCER JONES
Dear Accident Compensation Corporation,
To whom it may concern,
I request the following information under the Official Information Act 1982:
1. Cross-agency coordination structures
All documents relating to coordination between ACC and Veterans’ Affairs New Zealand, including:
- Working groups
- Steering groups
- Inter-agency committees
- Joint governance arrangements
2. Fraud detection / integrity programmes
Any documents relating to cross-agency:
- Fraud detection
- Integrity assurance
- Risk assessment
- Data matching or verification activities involving both ACC and Veterans’ Affairs
3. Shared analytics or reporting
All documents describing or containing:
- Shared reporting dashboards
- Referral tracking systems
- Data analysis outputs involving both agencies
- Performance or monitoring reports relating to AISA use
4. Data-sharing governance
Any Memoranda of Understanding, agreements, or governance documents beyond the AISA that relate to:
- Data sharing
- Information use
- Joint decision-making
5. Evaluation or review documents
Any reviews, audits, or evaluations of:
- The effectiveness of the AISA
- Cross-agency information sharing between ACC and Veterans’ Affairs
- Outcomes or impacts of shared data on decision-making
If the information is held by another agency, please transfer under section 14.
If any part is refused, please specify the statutory grounds.
Kind regards,
Spencer Jones
From: Government Services
Accident Compensation Corporation
Kia ora,
Thank you for contacting ACC’s Government Services inbox.
If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.
The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.
For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.
If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].
For personal information requests or privacy matters,
please visit [3]Request for personal information (acc.co.nz).
For general queries, please visit: [4]Contact us (acc.co.nz).
Ngâ mihi,
Government Services
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
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1. https://aus01.safelinks.protection.outlo...
https://www.ombudsman.parliament.nz/
2. mailto:[email address]
mailto:[email address]
3. https://aus01.safelinks.protection.outlo...
https://www.acc.co.nz/contact/request-fo...
4. https://aus01.safelinks.protection.outlo...
https://www.acc.co.nz/contact/
5. https://aus01.safelinks.protection.outlo...
http://www.acc.co.nz/
From: Government Services
Accident Compensation Corporation
Kia ora Spencer
Please find attached an extension to your official information requests
dated 18 March 2026. If you have any questions about the letter you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Nicky Judd
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
1. mailto:[email address]
2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/
From: Government Services
Accident Compensation Corporation
Kia ora Spencer
Please find attached an extension to your official information requests
dated 18 March 2026. If you have any questions about the letter you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Nicky Judd
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
1. mailto:[email address]
2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/
From: SPENCER JONES
Dear Government Services,
Kia ora,
Thank you for your extension notice dated 16 April 2026 in relation to OIA reference GOV-046854.
I note that the letter refers to FYI request 34142, however my request concerning cross-agency coordination between ACC and Veterans’ Affairs is published under FYI request 34144.
Could you please confirm:
1. Whether the extension issued under GOV-046854 applies to FYI request 34144; and
2. That the correct request has been identified and is being processed.
I would appreciate confirmation to ensure there is no administrative error affecting the handling of this request.
Kind regards,
Spencer Jones
From: Government Services
Accident Compensation Corporation
Kia ora,
Thank you for contacting ACC’s Government Services inbox.
If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.
The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.
For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.
If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].
For personal information requests or privacy matters,
please visit [3]Request for personal information (acc.co.nz).
For general queries, please visit: [4]Contact us (acc.co.nz).
Ngâ mihi,
Government Services
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
1. https://aus01.safelinks.protection.outlo...
https://www.ombudsman.parliament.nz/
2. mailto:[email address]
mailto:[email address]
3. https://aus01.safelinks.protection.outlo...
https://www.acc.co.nz/contact/request-fo...
4. https://aus01.safelinks.protection.outlo...
https://www.acc.co.nz/contact/
5. https://aus01.safelinks.protection.outlo...
http://www.acc.co.nz/
From: Government Services
Accident Compensation Corporation
Kia ora
Please find attached our response to your official information requests
dated 18 March 2026. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Nicky Judd
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
show quoted sections
From: Government Services
Accident Compensation Corporation
Kia ora
Please find attached our response to your official information requests
dated 18 March 2026. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Nicky Judd
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
show quoted sections
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