Late OIA Requests
M.S.Dixon made this Official Information request to Palmerston North City Council
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From: M.S.Dixon
Dear Palmerston North City Council,
Can you please advise how many OIA requests the PNCC have been late in responding to in the past five years (to clarify - by "late", I mean the PNCC did not repsond within the statutory 20 working day timeframe)
Of those that were "late", how many applicants were notified their response was going to be late? (prior to them being late, not after the fact)
How many "late" OIA requests remain outstanding as of the date of this request?
How many complaints to the Ombudsman were the PNCC notified of, in that 5-year period, for reasons of being late/outside of the statutory response time?
What is the PNCC doing to address the lateness of their responses?
Yours faithfully,
M.S.Dixon
From: LGOIMA Requests
Palmerston North City Council
Kia ora Mr/Ms Dixon
We have received your official information request
We received your request on 10/3/2026 for LGOIMA statistics from 10 March 2021 to 10 March 2026.
We will do our best to respond to your request as soon as possible and no later than 9/4/2026. If we aren’t able to respond to your request within this 20 working day period, we will let you know.
We are working on your request
We are currently gathering any information we hold that relates to your request. If we need to clarify anything, we'll get in touch with you.
On some occasions we need to charge for the cost of labour and materials involved in making information available, or for making information available urgently. If a charge is required, we will let you know before your request is processed.
If you have any questions, please feel free to contact us by emailing [Palmerston North City Council request email]. Your reference number is LGOIMA SRC0406846
Ngā mihi
Merle Lavin
Governance Support Officer
Official Information Team
Legal Services
Palmerston North City Council
Te Marae o Hine − 32 The Square
Private Bag 11034, Palmerston North 4442
06 356 8199
pncc.govt.nz
show quoted sections
From: LGOIMA Requests
Palmerston North City Council
Kia ora Mr/Ms Dixon
I refer to your information request received on 10 March 2026 for LGOIMA
statistics from 10 March 2021 to 10 March 2026.
Our response:
Questions 1 and 2 below request information for a 5-year period however
this information cannot be made available without substantial collation or
research as it would require officers to manually review every LGOIMA
request from that period. Therefore, we have provided the requested
information for the period from 10 March 2025 to 10 March 2026. Your
request for information from the 4 years prior is refused in accordance
with s17(f) Local Government Official Information and Meetings Act 1987
(the LGOIMA).
We note your request refers to OIA requests however, this Act covers
central government agencies whilst the LGOIMA covers local government.
Therefore, our response refers to LGOIMA requests.
Q1. Can you please advise how many OIA requests the PNCC have been late in
responding to in the past five years (to clarify - by "late", I mean the
PNCC did not respond within the statutory 20 working day timeframe).
Over the period from 10 March 2025 to 10 March 2026 Council received 334
LGOIMA requests. Of these we provided 46 responses after the 20-working
day timeframe. However, 28 of these had extended due dates under section
14 of the LGOIMA and responses were provided within the extended
timeframe. As a result, Council considers that only 18 requests (shown in
lines 3 and 4 of the table below) were not responded to within the
appropriate timeframes.
+------------------------------------------------------------------------+
|Total responses provided after 20 working days |46|
|---------------------------------------------------------------------+--|
|Responses provided after 20 working days but within extended |28|
|timeframe under s14 | |
|---------------------------------------------------------------------+--|
|Responses provided after 20 working days and outside of extended |6 |
|timeframe | |
|---------------------------------------------------------------------+--|
|Responses provided after 20 working days without extension |12|
+------------------------------------------------------------------------+
Q2. Of those that were "late", how many applicants were notified their
response was going to be late? (prior to them being late, not after the
fact)?
During this period, we notified 34 requestors of an extension to the
response timeframe within 20 working days of receiving the request as
permitted under S14 of the LGOIMA (shown in lines 2 and 3 of the table
above)
Q3. How many "late" OIA requests remain outstanding as of the date of this
request?
As at 10 March 2026 there were no LGOIMA responses that were overdue.
There were 2 open requests that had extended due dates due to the complex
nature of the requests.
Q4. How many complaints to the Ombudsman were the PNCC notified of, in
that 5-year period, for reasons of being late/outside of the statutory
response time?
One.
Q5. What is the PNCC doing to address the lateness of their responses?
Council currently has no plans to address lateness of responses.
You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.
Ngā mihi
Philippa Lee
Legal Officer - Corporate Services
Official Information Team
Legal Services
Palmerston North City Council
[2][IMG] Te Marae o Hine − 32 The Square
Private Bag 11034, Palmerston North 4442
06 356 8199
[3]pncc.govt.nz
--------------------------------------------------------------------------
From: LGOIMA Requests <[email address]>
Sent: Wednesday, 11 March 2026 9:10 am
To: [FOI #34017 email]
<[FOI #34017 email]>
Subject: LGOIMA SRC0406846 - Official Information request - Late OIA
Requests
Kia ora Mr/Ms Dixon
We have received your official information request
We received your request on 10/3/2026 for LGOIMA statistics from 10 March
2021 to 10 March 2026.
We will do our best to respond to your request as soon as possible and no
later than 9/4/2026. If we aren’t able to respond to your request within
this 20 working day period, we will let you know.
We are working on your request
We are currently gathering any information we hold that relates to your
request. If we need to clarify anything, we'll get in touch with you.
On some occasions we need to charge for the cost of labour and materials
involved in making information available, or for making information
available urgently. If a charge is required, we will let you know before
your request is processed.
If you have any questions, please feel free to contact us by emailing
[Palmerston North City Council request email]. Your reference number is LGOIMA SRC0406846
Ngā mihi
Merle Lavin
Governance Support Officer
Official Information Team
Legal Services
Palmerston North City Council
Te Marae o Hine − 32 The Square
Private Bag 11034, Palmerston North 4442
06 356 8199
pncc.govt.nz
show quoted sections
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