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Delegation instruments, service agreements or written authority for DMC to collect debts

clampett trust made this Official Information request to Western Bay of Plenty District Council

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From: clampett trust

Dear Western Bay of Plenty District Council,

Request under Local Government Official Information and Meetings Act 1987

Re: Delegation Instruments for MWLASS and Debt Management Central (DMC)

1. Pursuant to s10 LGOIMA 1987 kindly provide all documents relating to delegations of authority granted to Manawatu-Wanganui Local Authority Shared Services ( MWLASS) for debt recovery. litigation or document service, including:
a) shareholder resolutions or CEO instruments from 2008-2026.
b) Statement of expectations or performance agreements under LGA 2002 s57-64.
c) Any Long Term Plan references ( confirming absence).

2. Provide all MWLASS sub-delegations to Debt Management Central (DMC), including agency agreements, warrants, or limits on proceedings/service for debt collection of rates and sale of abandoned lands including civil cases.

3. Confirm DMC's legal status ( incorporated or agent) and chain of authority from your council to MWLASS to DMC.

4. Electronic PDF format within 20 working days under s15. Specify witholdings under s17 with review details. No charge unless notified ( s16) but note this is a public interest matter.

Yours faithfully,
Trustee on behalf of
clampett trust

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From: Customer Service
Western Bay of Plenty District Council


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Kia ora, 

  

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References

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2. https://scanmail.trustwave.com/?c=6677&a...
3. https://www.westernbay.govt.nz/council/c...

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From: Info

Kia ora, 

  

Thank you for contacting the Western Bay of Plenty District Council.  

 

If your query is urgent, please call us instead on 0800 926 732 – our
phone lines are open 24/7. 

 

We will review your request as soon as possible and reach out to the
relevant Council teams and departments to ensure you receive a response
within 3 – 10 working days.

 

Our Customer Service Team processes all requests during business hours (8
am-5 pm - Monday to Friday), except for Public Holidays. 

  

Other ways to contact us:  

 

Antenno App  

Antenno is a mobile app that allows you to contact us at the touch of a
button. With this app, you can report back to Council on issues or
feedback (and provide photos to help speed up the process). All requests
are processed within our business hours however, it may take 3 – 10
working days for requests to be actioned, depending on the nature of the
query. Download it for free from the [1]Apple store or [2]Google Play
Store.

 

Our online form 

You can submit your query via our online form on our website [3]here. We
will process your request during business hours and get back to you within
3 - 10 working days. 

Kind regards

Customer Service Representative
Mangai Ratonga Kiritaki

 

 

P 07 571 8008 | FP 0800 926 732 
1484 Cameron Road, Greerton, Tauranga 3112 

References

Visible links
1. https://scanmail.trustwave.com/?c=6677&a...
2. https://scanmail.trustwave.com/?c=6677&a...
3. https://www.westernbay.govt.nz/council/c...

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From: Customer Service

Kia ora,

Thank you for your official information request received by Council on
24th February 2026.

Council will respond as soon as practical, no later than 20 business days
from receipt of your request.

Please note:

When counting business days, day 1 is the first working day after the
request is received by us, and means any day of the week other than:

* Saturday’s and Sunday’s,
* National public holidays, and regional anniversary days in the
relevant region, and
* The holiday period from 19 December 2025 to 9 January 2026
(inclusive). This may affect LGOIMA requests made from 24 November
2025.

Ngā mihi nui,

Oceana

Customer Service Team

Western Bay of Plenty District Council

P 07 571 8008 | FP 0800 926 732 

1484 Cameron Road, Greerton, Tauranga 3112 

The information contained in this message (and any accompanying documents)
is CONFIDENTIAL and may also be LEGALLY PRIVILEGED,

 intended only for the recipient(s) named above.  If the reader of this
message is not the intended recipient, you are notified that any use,

copying, disclosure, retention or distribution by any means of the
information is strictly prohibited.

If you have received this message in error, please notify the writer
immediately and destroy the original(s).

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