Thank you for contacting the New Zealand Customs Service. This is an
automatic reply to let you know that we have received your correspondence.

If your correspondence relates to an Official Information Act request, we
will consider and respond to your request in accordance with the Official
Information Act 1982 (the Act). Under section 15(1) of the Act, we are
required to make and inform you of our decision on your request as soon as
reasonably practicable and in any case not later than 20 working days
after the day on which your request is received.  If you would like to
calculate the timeframe, you can use the Ombudsman's online calculator
here: [1]http://www.ombudsman.parliament.nz/

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly. If more than 20 working days
are needed due to the potential workload and/or consultations involved in
answering your request, we will notify you accordingly.

 

Please note, we publish some of our Official Information Act responses on
our web site. We will not publish your name or contact details.

 

 

 

The information contained in this email is intended for the addressees and
is not necessarily the official view or communication of the New Zealand
Customs Service.

This email may contain information that is confidential or legally
privileged. If you received this in error, please:

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References

Visible links
1. http://www.ombudsman.parliament.nz/

UNCLASSIFIED
 
[Customs reference: OIA 26-153]
 
Kia ora,
 
Thank you for your email to the New Zealand Customs Service (Customs)
dated 18 February 2026, requesting under the Official Information Act 1982
(the Act) regarding imports by Tesla New Zealand.
 
Under section 15(1) of the Act, we are required to make and inform you of
our decision on your request as soon as reasonably practicable and in any
case not later than 20 working days after the day on which your request is
received.
 
Customs is unable to process your request within the original time frame
because the consultations necessary to make a decision on your request are
such that a proper response to the request cannot reasonably be made
within the original time limit. Customs is therefore extending the time
frame for a response by an additional 15 working days pursuant to section
15A(1)(b) of the Act.
 
The new due date for your request is 8 April 2026. Customs will provide a
response to you as soon as reasonably practicable and as soon as it
becomes available.
 
You have the right, by way of complaint to the Office of the Ombudsman
under section 28(3) of the Act, to seek an investigation and review of the
decision conveyed in this email.  
 
Ngā mihi 
Correspondence, Reviews and Ministerial Servicing
New Zealand Customs Service | Te Mana Arai o Aotearoa
 
 
 
 

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UNCLASSIFIED
 
[Customs reference: OIA 26-153]
 
Kia ora,
 
Please see attached Customs response to your Official Information Act
request.
 
Ngā mihi 
Correspondence, Reviews and Ministerial Servicing
New Zealand Customs Service | Te Mana Arai o Aotearoa
 
 

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