Kia ora John,

 

Thank you for your request under the Official Information Act 1982 (the
Act), received by the Ministry of Health on 19 January 2026. You
requested:

 

"… the following information under the Official Information Act 1982 in
relation to services provided by Hato Hone St John.

 

First Response Units

 

The locations or geographic distribution of all First Response Units.

 

The mechanisms by which First Response Units are alerted to an emergency
incident.

 

First Response Groups

 

A definition of what constitutes a First Response Group.

 

The locations or geographic distribution of all First Response Groups.

 

The mechanisms by which First Response Groups are alerted to incidents.

 

The standard equipment provided to members who respond in their own
vehicles.

 

Whether members of First Response Groups are permitted to use emergency
warning devices (lights and/or sirens) on their personal vehicles, and
under what legal authority or restrictions.

 

PRIME Responses

 

A list of organisations or provider types that deliver PRIME responses
when requested.

 

The mechanisms by which PRIME responders are alerted to incidents.

 

The training requirements for PRIME responders.

 

The standard equipment provided to PRIME responders."

 

The reference number for your request is H2026077629. As required under
the Act, the Ministry will endeavour to respond to your request no later
than 20 working days after the day your request was
received: [1]http://www.ombudsman.parliament.nz/.  

 

If you have any queries related to this request, please do not hesitate to
get in touch ([2][email address]).

 

 

Ngā mihi, 
 
OIA Services Team

Ministry of Health | Manatū Hauora
 

M[3]inistry of Health information releases

 

 

 

 

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References

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1. http://www.ombudsman.parliament.nz/
2. mailto:[email address]
3. https://www.health.govt.nz/about-ministr...
https://www.health.govt.nz/about-ministr...

Tçnâ koe,

 

Thank you for your email. 

 

Under the Official Information Act (OIA), agencies are required to respond
to requests for official information as soon as reasonably practicable and
no later than 20 working days after receiving them.

 

Please note that the period from 25 December 2025 to 15 January 2026
(inclusive) is not counted as working days under the OIA. As a result, any
OIA requests received on or after 29 November 2025 may take longer to
process than usual, as the maximum response timeframe may extend into the
new year.

If your request is for data that Health NZ holds, have you checked
[1]Lighthouse first to see if the data you are seeking is already
published?

 

Lighthouse is a searchable catalogue that makes a range of data and
analytics products available to New Zealanders to enable easier, faster
access to insights about health services.

 

You can find further information about how OIA timeframes are calculated,
including the Ombudsman’s OIA calculator, at the link below:
[2]Official information calculators | Ombudsman New Zealand

 

We will provide a response to your request in line with the statutory
timeframes set out in the OIA.

We appreciate your understanding and patience during this time.

 

Ngâ mihi,
Health NZ | Te Whatu Ora.

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References

Visible links
1. https://www.tewhatuora.govt.nz/for-healt...
2. https://www.ombudsman.parliament.nz/agen...

Tēnā koe John,

  

Thank you for your request under the Official Information Act 1982 (the
Act) to the Ministry of Health-Manatū Hauora on 19 January 2026. You
requested:

 

"… the following information under the Official Information Act 1982 in
relation to services provided by Hato Hone St John.

 

o First Response Units
o The locations or geographic distribution of all First Response Units.
o The mechanisms by which First Response Units are alerted to an
emergency incident.
o First Response Groups
o A definition of what constitutes a First Response Group.
o The locations or geographic distribution of all First Response Groups.
o The mechanisms by which First Response Groups are alerted to
incidents.
o The standard equipment provided to members who respond in their own
vehicles.
o Whether members of First Response Groups are permitted to use
emergency warning devices (lights and/or sirens) on their personal
vehicles, and under what legal authority or restrictions.
o PRIME Responses
o A list of organisations or provider types that deliver PRIME responses
when requested.
o The mechanisms by which PRIME responders are alerted to incidents."

   

Your request asks for information which is more closely connected with the
functions of Health New Zealand (Te Whatu Ora). For this reason, the
Ministry has decided to transfer your request to Health New Zealand under
section 14(b)(ii) of the Act. You can expect a response from their agency
in due course. Their contact email is: [1][email address]. 

    

Under section 28(3) of the Act you have the right to ask the Ombudsman
to review any decisions made under this request. The Ombudsman may be
contacted by email at: [2][email address] or by calling 0800
802 602. 

  

Ngā mihi, 
  

OIA Services Team

Ministry of Health | Manatū Hauora

 

M[3]inistry of Health information releases

show quoted sections

References

Visible links
1. mailto:[email address]
mailto:[email address]
2. mailto:[email address]
mailto:[email address]
3. https://www.health.govt.nz/about-ministr...
https://www.health.govt.nz/about-ministr...