Dear New Zealand Lotteries Commission,

Under the Official Information Act 1982, I request the following information relating to Lotto New Zealand’s contract(s) with Scientific Games in connection with the EDGE programme (appointed August 2023):

The contract start date, initial term, and any extension options for Scientific Games’ agreement(s) with Lotto NZ.

A high-level summary of the scope of services provided under the contract.

The total committed contract value for Scientific Games, either as an exact figure or as value bands/ranges.

Details of any material contract variations or change orders approved since August 2023, including:
1. a brief description of the change
2. the approval date
3. the associated value, expressed as bands or ranges if necessary.

A summary of the rationale for selecting Scientific Games in the procurement process.

The evaluation criteria and weightings used in the procurement, including any criteria relating to:
1. economic benefit to New Zealand
2. local content
3. employment
4. use of domestic suppliers.

Any contractual requirements placed on Scientific Games relating to:

1. New Zealand–based employment or staffing
2. use of New Zealand subcontractors or partners
3. data residency or local hosting,
4. any associated reporting or compliance mechanisms.

The headings or structure of the SLA/KPI framework applying to Scientific Games (for example, availability, incident response, and resolution time), and the general mechanism for service credits or penalties (with thresholds or dollar values redacted if required).

Since August 2023, the number of times Lotto NZ has applied:
1. service credits
2. penalties
3. breach notices, or
4. formal performance improvement processes to Scientific Games, together with the general reason category for each (e.g. availability, delivery delay, incident).

If any of the above information cannot be released in full due to commercial sensitivity, I would be grateful if it could be provided in summary or aggregated form, or with commercially sensitive details redacted.

Yours faithfully,
Oliver