5 February 2026
Oliver Sawbridge
(via FYI website)
[FYI request #33519 email]
Dear Oliver,
OFFICIAL INFORMATION ACT REQUEST
I am writing in response to your Official Information Act request, which we received on 16 January
2026.
Your request was as follows:
Under the Official Information Act 1982, I request the fol owing information relating to Lotto New
Zealand’s contract(s) with Scientific Games in connection with the EDGE programme (appointed
August 2023):
1. The contract start date, initial term, and any extension options for Scientific Games’ agreement(s)
with Lotto NZ.
2. A high-level summary of the scope of services provided under the contract.
3. The total committed contract value for Scientific Games, either as an exact figure or as value
bands/ranges.
4. Details of any material contract variations or change orders approved since August 2023,
including:
a. a brief description of the change
b. the approval date
c. the associated value, expressed as bands or ranges if necessary.
5. A summary of the rationale for selecting Scientific Games in the procurement process.
6. The evaluation criteria and weightings used in the procurement, including any criteria relating to:
a. economic benefit to New Zealand
b. local content
c. employment
d. use of domestic suppliers.
7. Any contractual requirements placed on Scientific Games relating to:
a. New Zealand–based employment or staffing
b. use of New Zealand subcontractors or partners
c. data residency or local hosting
d. any associated reporting or compliance mechanisms.
8. The headings or structure of the SLA/KPI framework applying to Scientific Games (for example,
availability, incident response, and resolution time), and the general mechanism for service
credits or penalties (with thresholds or dollar values redacted if required).
9. Since August 2023, the number of times Lotto NZ has applied:
a. service credits
b. penalties
c. breach notices, or
d. formal performance improvement processes to Scientific Games, together with the
general reason category for each (e.g. availability, delivery delay, incident).
If any of the above information cannot be released in full due to commercial sensitivity, I would be
grateful if it could be provided in summary or aggregated form, or with commercially sensitive details
redacted.
Yours faithfully,
Oliver
______________________________________________________________________________________
Response
1. The contract start date, initial term, and any extension options for Scientific Games’
agreement(s) with Lotto NZ.
17 August 2023 with an initial term of seven (7) years. The Agreement contains rights to extend the
term for up to twelve (12) additional years
2. A high-level summary of the scope of services provided under the contract.
Replacement of Lotto NZ’s previous core gaming system and online gaming system that includes a
lottery retail system, retail point-of-sale technology, digital lottery platform and a digital content
aggregation hub. The contract includes the supporting services and deliverables to operate and
enhance that system.
3. The total committed contract value for Scientific Games, either as an exact figure or as value
bands/ranges.
EDGE had a delivery budget (including contingency) across all suppliers and partners of NZD$74
million. Lotto NZ is on track to wrap up the EDGE project well within that budget.
Specific details about the commercial relationship between Lotto NZ and Scientific Games is being
withheld in accordance with the
Official Information Act 1982: section 9, subsections
(2)(b)(ii), (2)(ba)(i), (2)(i), (2)(j) (see relevant subsections extracted below for your reference).
“(2)
Subject to sections 6, 7, 10, and 18, this section applies if, and only if, the withholding of the
information is necessary to—
….
(b) protect information where the making available of the information—
…..
(ii)
would be likely unreasonably to prejudice the commercial position of the person
who supplied or who is the subject of the information; or
(ba) protect information which is subject to an obligation of confidence or which any person has been
or could be compelled to provide under the authority of any enactment, where the making available of
the information—
(iii)
would be likely to prejudice the supply of similar information, or information from
the same source, and it is in the public interest that such information should
continue to be supplied; or….
(i) enable a Minister of the Crown or any public service agency or organisation holding the information
to carry out, without prejudice or disadvantage, commercial activities; or
(j) enable a Minister of the Crown or any public service agency or organisation holding the information
to carry on, without prejudice or disadvantage, negotiations (including commercial and industrial
negotiations);”
4. Details of any material contract variations or change orders approved since August 2023,
including:
d. a brief description of the change
e. the approval date
f. the associated value, expressed as bands or ranges if necessary.
Specific details about the commercial relationship between Lotto NZ and Scientific Games is being
withheld in accordance with the
Official Information Act 1982: section 9, subsections
(2)(b)(ii), (2)(ba)(i), (2)(i), (2)(j) (see description of relevant sections under previous question 3).
5. A summary of the rationale for selecting Scientific Games in the procurement process.
Based on our robust procurement process, we were confident that Scientific Games would best help
us achieve our strategic objectives and meet all of our new system requirements. Scientific Games
provided us with the best overal response to meet Lotto NZ’s system requirements, operational
requirements, and future growth aspirations.
6. The evaluation criteria and weightings used in the procurement, including any criteria
relating to:
e. economic benefit to New Zealand
f. local content
g. employment
h. use of domestic suppliers.
The evaluation criteria and weightings used during the ‘Request for Proposal’ (RFP) process are shown
in the following table.
(aa)
Criteria
(bb)
Weighting
1. Technology Solution and Capability to Deliver
(cc) 23%
2. Innovation and Game Content
(dd) 15%
3. Integration and Data Capability
(ee) 20%
4. Commercial Fit and Ongoing Relationship Management
(ff) 15%
5. Price / TCO
(gg) 27%
(iv)
Total weightings
(aa)
100%
We note your question looks to reference current New Zealand Government Procurement Rules (5th
Edition) i.e. economic benefit to New Zealand. This RFP was completed while the New Zealand
Government Procurement Rules 4th Edition, were in force. The 5th edition of these rules came into
force December 1, 2025.
7. Any contractual requirements placed on Scientific Games relating to:
e. New Zealand–based employment or staffing
f. use of New Zealand subcontractors or partners
g. data residency or local hosting
h. any associated reporting or compliance mechanisms.
While we cannot provide you with the contractual terms due to commercial confidentiality and to
protect Lotto NZ’s ability to carry out other commercial activities and negotiations,
(as set out in the
Official Information Act 1982: section 9, subsections (2)(b)(ii), (2)(ba)(i), (2)(i),
(2)(j)) - see description of relevant sections under previous question 3), we can confirm that the
contract Lotto NZ has in place with Scientific Games contains clauses drafted in accordance with
good industry practice by external lawyers to address all of those requirements.
8.
The headings or structure of the SLA/KPI framework applying to Scientific Games (for
example, availability, incident response, and resolution time), and the general mechanism
for service credits or penalties (with thresholds or dollar values redacted if required).
As specified in question 7, while we cannot provide you with the contractual terms, we can confirm
that the contract Lotto NZ has in place with Scientific Games contains SLAs drafted in accordance
with good industry practice by external lawyers to ensure we have adequate tools to ensure our
service levels are met.
Specific details about the commercial relationship between Lotto NZ and Scientific Games is being
withheld in accordance with the
Official Information Act 1982: section 9, subsections
Information withheld in accordance with the
Official Information Act 1982: section 9, subsections
(2)(b)(ii), (2)(ba)(i), (2)(i), (2)(j) (see description of relevant sections under previous question 3).
9. Since August 2023, the number of times Lotto NZ has applied:
e. service credits
f. penalties
g. breach notices, or
h. formal performance improvement processes to Scientific Games, together with the
general reason category for each (e.g. availability, delivery delay, incident).
Specific details about the commercial relationship between Lotto NZ and Scientific Games is being
withheld in accordance with the
Official Information Act 1982: section 9, subsections
(2)(b)(ii), (2)(ba)(i), (2)(i), (2)(j) (see description of relevant sections under previous question 3).
Kind regards,
Sarah McCormack
Lotto NZ Corporate Communications Manager
Document Outline