Exercise of powers in a case of an agency's failure to notify a privacy breach
B Stewart made this Official Information request to Privacy Commissioner
Currently waiting for a response from Privacy Commissioner, they must respond promptly and normally no later than (details and exceptions).
From: B Stewart
Dear Privacy Commissioner,
I am making this request as an author of a legal publication focused upon the interpretation of provisions in the Privacy Act 2020.
My request relates to a case handled by your office in which an agency was found to have repeatedly failed to notify the Privacy Commissioner of a notifiable privacy breach. Eventually, the Commissioner named the company (see PBN23505 [2024] NZPrivCmr1 - Ultimate Care Group Limited) but did not prosecute the company under s 118.
I am interested in accessing information that illuminate the reasons for the Commissioner's decisions to (1) decline to prosecute and (2) to name the company.
Related to these two decisions I am interested in the application and interpretation of the Commissioner's own published policies in this area, namely, the 'Naming agencies in public reports' policy of December 2024 and the 'Prosecution policy' of 23 November 2020.
So my request is for any written advice to or by the Privacy Commissioner informing or explaining the decision, or the application of the Commissioner's policies on the decision, to:
1. Not prosecute Ultimate Care Group Limited under s 118 Privacy Act 2020.
2. To name Ultimate Care Group Limited in a decision note. (I would be grateful if you would confirm which precise provision of the Act the publication was made under.)
I make these requests in the knowledge that the Commissioner has already revealed the identity of the agency in the case and many features of the Commissioner's process and the actions of the company.
Yours faithfully,
B Stewart
From: OIA
Privacy Commissioner
Kia ora
This is to acknowledge your official information request. We will respond
as soon as we are able but no later than 13 February 2026.
Aku mihi
OIA team
Office of the Privacy Commissioner Te Mana Mātāpono Matatapu
PO Box 10094, Wellington 6140
privacy.org.nz
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-----Original Message-----
From: B Stewart <[FOI #33491 email]>
Sent: Monday, 12 January 2026 7:31 pm
To: OIA <[Privacy Commissioner request email]>
Subject: Official Information request - Exercise of powers in a case of an
agency's failure to notify a privacy breach
Dear Privacy Commissioner,
I am making this request as an author of a legal publication focused upon
the interpretation of provisions in the Privacy Act 2020.
My request relates to a case handled by your office in which an agency was
found to have repeatedly failed to notify the Privacy Commissioner of a
notifiable privacy breach. Eventually, the Commissioner named the company
(see PBN23505 [2024] NZPrivCmr1 - Ultimate Care Group Limited) but did not
prosecute the company under s 118.
I am interested in accessing information that illuminate the reasons for
the Commissioner's decisions to (1) decline to prosecute and (2) to name
the company.
Related to these two decisions I am interested in the application and
interpretation of the Commissioner's own published policies in this area,
namely, the 'Naming agencies in public reports' policy of December 2024
and the 'Prosecution policy' of 23 November 2020.
So my request is for any written advice to or by the Privacy Commissioner
informing or explaining the decision, or the application of the
Commissioner's policies on the decision, to:
1. Not prosecute Ultimate Care Group Limited under s 118 Privacy Act 2020.
2. To name Ultimate Care Group Limited in a decision note. (I would be
grateful if you would confirm which precise provision of the Act the
publication was made under.)
I make these requests in the knowledge that the Commissioner has already
revealed the identity of the agency in the case and many features of the
Commissioner's process and the actions of the company.
Yours faithfully,
B Stewart
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