Request for data on registered charities supporting military veterans
SPENCER JONES made this Official Information request to Department of Internal Affairs
Currently waiting for a response from Department of Internal Affairs, they must respond promptly and normally no later than (details and exceptions).
From: SPENCER JONES
Under the Official Information Act 1982, I request the following information from the Department of Internal Affairs in its capacity as regulator and maintainer of the Charities Register:
Veteran-focused registered charities — count and list
Please provide:
the number of currently registered charities whose primary charitable purpose is the support, welfare, advocacy, rehabilitation, assistance, or services for New Zealand military veterans and/or their families; and
the list of those charities, including for each:
legal name,
Charities Register number,
registration status (registered / deregistered),
date of registration (and deregistration, if applicable).
Methodology and criteria
Please provide:
the criteria and definitions used to determine whether a charity is considered “veteran-focused” for the purpose of the count;
whether the classification is based on:
charitable purpose statements,
activities,
beneficiary descriptions,
keywords or taxonomies,
or other internal categorisation;
any limitations or caveats associated with this classification (for example, where “veterans” appear incidentally or where charities serve mixed beneficiary groups).
Availability of existing datasets
Please advise whether:
Charities Services already holds an internal dataset, tag, or classification identifying charities that support military veterans; and
if so, whether that dataset can be released (in whole or in part) under the OIA.
Registered vs deregistered charities
If available, please also provide:
the number of deregistered charities whose primary purpose was support of military veterans and/or their families; and
the most common reasons for deregistration within that subset (e.g. voluntary removal, failure to file annual returns).
Scope and clarification
This request relates specifically to military veterans (including former members of the NZ Defence Force and allied forces where relevant), and does not seek information about non-military uses of the term “veteran” (e.g. sporting, professional, or trade-based usage).
I am not requesting personal information about charity officers or beneficiaries.
Section 13 assistance
If any part of this request is considered likely to engage section 18(f) (substantial collation or research), I request assistance under section 13 of the Act so the scope can be refined to enable release.
Public interest
There is a strong public interest in transparency regarding:
the visibility and accessibility of charitable support for military veterans;
the ability of veterans, agencies, and policymakers to understand what charitable support exists;
and the effective navigation and signposting of support services for a vulnerable population.
Format
Where possible, I request the information in electronic form (e.g. table or spreadsheet).
Thank you for your assistance.
Kind regards
Spencer Jones
From: OIA
Department of Internal Affairs
Tçnâ koe,
Thank you for contacting the Department of Internal Affairs. You have
contacted us during the annual legislative closedown period of public
service OIA processing, which spans 24 December 2024 to 15 January 2025
(inclusive).
During this period public service Official Information Act processing is
suspended.
If you are making a new Official Information Act (OIA) request for
information held by the Department, we will respond to you after OIA
processing resumes on Thursday the 16th January 2025. You can check the
time limit for the Department’s response in the [1]Ombudsman’s OIA
Response Calculator.
If you are contacting the Department about information that is held by a
different agency; a Minister; or a Local Authority, you will receive your
answer up to two weeks sooner if you [2]request the information from them
directly. If you will be contacting them directly, please take a moment
to let us know that you are withdrawing your request to the Department.
Nâku noa, nâ
Privacy and Official Correspondence team
Legal Services | Enterprise Services
Level 6, 45 Pipitea St | PO Box 805, Wellington 6140, New Zealand |
[3]www.dia.govt.nz
References
Visible links
1. http://www.ombudsman.parliament.nz/
2. https://www.govt.nz/organisations/mail-m...
3. http://www.dia.govt.nz/
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).


SPENCER JONES left an annotation ()
Why this information has been requested
New Zealand has one of the highest numbers of registered charities per capita in the world, with approximately **29,000 registered charities** currently listed on the Charities Register.
Despite this, many **military veterans and their families report difficulty identifying and accessing charitable support**, particularly when they are injured, unwell, transitioning out of service, or dealing with complex interactions between Veterans’ Affairs, ACC, and other agencies.
This request seeks to establish a **basic, but currently unclear fact**:
**how many registered charities in New Zealand exist whose primary purpose is to support military veterans and/or their families**, and what those charities are.
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## Why this matters in practice
For veterans, access to support often depends on:
* knowing *where to look*,
* understanding *who is eligible*,
* and being referred or signposted to the right organisation at the right time.
At present:
* there is **no publicly maintained, authoritative directory** of veteran-focused charities;
* veterans are often expected to self-navigate the Charities Register or rely on word-of-mouth;
* and it is unclear whether agencies and representative bodies have visibility of the full charitable landscape that could support veterans.
Without a clear understanding of **what charitable support exists**, it is difficult for:
* veterans to find help,
* agencies to refer appropriately,
* representative bodies to advocate effectively,
* or policymakers to assess whether gaps in support exist.
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## What this request is (and is not)
This request **does not assume wrongdoing**, nor does it suggest that charities or agencies are failing.
It simply asks for:
* a **count** of veteran-focused registered charities;
* the **criteria used** to identify them;
* and confirmation of whether such information is already held or classified by Charities Services.
This is foundational transparency information that would normally be expected to be readily available for a distinct population group such as military veterans.
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## Why the Department of Internal Affairs is being asked
The Department of Internal Affairs, through Charities Services, is:
* the regulator of registered charities;
* the maintainer of the Charities Register;
* and the holder of the most authoritative data on charitable purposes and classifications.
If this information is not currently available in a usable form, that in itself is an important governance signal about **discoverability and accessibility of support**.
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## Public interest
There is a clear public interest in:
* ensuring veterans can locate support without unnecessary barriers;
* understanding whether charitable capacity aligns with veteran need;
* and supporting informed discussion between government, representative bodies, and the community about how veterans are best supported.
The outcome of this request will be shared with veteran representative organisations and used to inform constructive, evidence-based discussion about visibility, navigation, and support pathways.
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*This annotation is intended to provide context for readers and does not prejudge the outcome of the request.*
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