Kia ora Felix,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 8 December​ 2025 for reports, communications, traffic
management techniques, predicted traffic number per day and actual traffic
numbers per day in relation to Ikea opening.

 

To comply with our statutory obligation, our decision is due to you by
26 January 2026. This is 20 working days after the day your request was
received. If we are unable to make a decision within this timeframe, we
will be in contact. Please note this includes the summer holiday
close-down period from 20 December 2025 to 10 January 2026, as this period
is classed as non-working days.

We will be in contact at our earliest convenience if we require
clarification, or if your requested information is held by another agency.

Your case will be managed by Samira, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1250062-G1R0C6.

 

Ngā mihi, 

Ane | LGOIMA Support 
Customer and Network Performance 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

[2]image

 

------------------- Original Message -------------------
From: Felix Lee <[FOI #33177 email]>; 
Received: Mon Dec 08 2025 18:10:20 GMT+1300 (New Zealand Daylight Time)
To: AT Official Information (AT) <at[Auckland Transport request email]>;
[email address] <at[Auckland Transport request email]>;
LGOIMA <at[Auckland Transport request email]>; 
Subject: Official Information request - Ikea opening traffic managemen

 

Dear Auckland Transport, Congratulations on a successful management of
Ikea's opening! This is an LGOIMA request for information about it 1. I
would like the report that made the prediction of a 40 minute wait to get
off the motorway. Please

Dear Auckland Transport,

Congratulations on a successful management of Ikea's opening! This is an LGOIMA request for information about it

1. I would like the report that made the prediction of a 40 minute wait to get off the motorway. Please provide me a full copy of the report
2. It seems communication played a large part in managing the traffic. Please provide the communication plan that showed for the period before Ikea opening, what was the messages AT wanted to communicate, and the channels used to communicate.

The following relates to 4-8 December inclusive:

3. Traffic management techniques AT had to implement to deal with Ikea traffic. A brief summary is fine.
4. Predicted traffic number per day and actual traffic numbers per day. You can pick the measurement location(s) that best represents traffic in that area.

Thank you very much for your help.

Yours faithfully,

Felix Lee

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