Dear Health New Zealand,

Tēnā koe,

Pursuant to the Official Information Act 1982, I request the following information:

1 - The eligibility criteria for individuals to access publicly funded support services through SupportNet in the Bay of Plenty region.

2 - Any operational guidelines, referral pathways, or assessment tools used to determine access to SupportNet services.

3 - Information on whether there are priority groups or conditions (e.g., age, disability, mental health status) that influence access or waiting times for SupportNet support.

4 - If available, the most recent version of any policy documents or standard operating procedures that govern how access to SupportNet is managed.

5 - Details on the interface between SupportNet and other services, such as Te Whatu Ora, NASC (Needs Assessment and Service Coordination), or NGOs providing regional mental health, disability, or community support.

Please provide this information in electronic format. If any part of this request is likely to be refused, I would appreciate it if you could contact me to clarify or refine the scope.

Ngā mihi nui,

T Barnett