Management of abandoned vehicle
Courtney Russ made this Official Information request to Auckland Transport
The request was successful.
From: Courtney Russ
Dear Auckland Transport,
This request is regarding a vehicle that has been abandoned at around 100 Mangahoe Road, Mount Wellington 1062. It is a black 2014 Nissan Juke with registration number JYM177. This has been reported to Auckland Transport on at least four occasions since June 2025 (case numbers 1126436, 1143558, PZ0M8, 11682128).
Please advise:
- How many complaints have been made about this vehicle being abandoned at this location.
- What steps have been taken to contact the owner, if any.
- When Auckland Transport intends to take further action regarding this vehicle if no contact is made with the owner.
More generally, the Auckland Transport website states "Vehicles aren't always removed while investigations take place." I would like to know what criteria are used to determine whether or not to remove an abandoned vehicle.
A member of the community has been advised that the abandoned vehicle can't be removed until the WOF and registration have been expired for 90 days - is this correct? If not, what criteria are used to determine abandonment?
Yours faithfully,
Courtney Russ
From: Courtney Russ
Dear Auckland Transport,
I realise I did not include the full case numbers for previous reports. The corrected case numbers are:
CAS - 1126436 - D6H7Y7
CAS -1143558 - W9S9X3
CAS - PZ0M8 - C2H1X1
CAS - 11682128 - D3F6V5
Yours faithfully,
Courtney Russ
From: AT Official Information (AT)
Auckland Transport
Kia ora Courtney,
Auckland Transport (AT) acknowledges receipt of your request for official
information dated 18 August 2025 regarding management of abandoned
vehicles in relation to the following case numbers:
CAS - 1126436 - D6H7Y7
CAS -1143558 - W9S9X3
CAS - PZ0M8 - C2H1X1
CAS - 11682128 - D3F6V5
We hope to respond to your request as soon as possible, but no later
than 15 September 2025, which is 20 working days after the date your
request was received.
We may contact you if we require clarification, more time to respond, or
if your requested information is held by another agency.
Your case is being managed by Anna, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1176609-J9W4R8.
Ngā mihi,
Ane | Customer Care Coordinator
Customer and Network Performance
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
[2]image
show quoted sections
From: AT Official Information (AT)
Auckland Transport
Kia ora Courtney,
I’ve attached the official information you asked for
On 18/08/2025 you asked for information attached to a vehicle parked on
Mangahoe Rd, Mt Wellington.
I’ve attached a response from Phil Wratt - Engagement Manager, Customer
Care.
Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.
You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.
If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.
Ngā mihi
Anna
LGOIMA Business Partner
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz
Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.
References
Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).
Offensive? Unsuitable?
Requests for personal information and vexatious requests are not considered valid requests for Official Information (read more).
If you believe this request is not suitable, you can report it for attention by the site administrators
Report this requestAct on what you've learnt
Similar requests
ANPR Surveillance (3) - Public's access to data within AT's indefinite database of license plate locations
To Auckland Transport by M B
