Official Information Request – Smart Meter Health and Safety Policy, Risk Assessments, and Regulatory Guidance
SPENCER JONES made this Official Information request to Ministry of Business, Innovation & Employment
Response to this request is delayed. By law, Ministry of Business, Innovation & Employment should normally have responded promptly and by (details and exceptions)
From: SPENCER JONES
MBIE OIA Team,
Pursuant to the Official Information Act 1982, I request the following information relating to the health and safety aspects of smart (advanced) electricity meters installed in New Zealand:
Copies of any internal or external risk assessments, health impact evaluations, or public safety reviews conducted or commissioned by MBIE since 2010 regarding electromagnetic field (EMF) or radiofrequency (RF) exposure from electricity smart meters.
Any MBIE policy advice, cabinet papers, or regulatory guidance prepared since 2010 relating to:
The rollout or regulatory approval of smart meters,
Consumer health or safety risks associated with smart meters,
EMF compliance standards or public consultation on health impacts.
Any correspondence between MBIE and the Ministry of Health, Electricity Authority, or WorkSafe relating to public health, EMF, or electrical safety concerns connected to smart meters or household exposure.
If any part of this request is likely to be refused under section 18(f), please contact me to discuss narrowing the scope.
Kind regards,
Spencer Jones
From: NoReplyMinisterialServices
Ministry of Business, Innovation & Employment
Kia ora Spencer Jones,
On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 2/08/2025 requesting, under the Official
Information Act 1982, the following:
Pursuant to the Official Information Act 1982, I request the following
information relating to the health and safety aspects of smart (advanced)
electricity meters installed in New Zealand:
Copies of any internal or external risk assessments, health impact
evaluations, or public safety reviews conducted or commissioned by MBIE
since 2010 regarding electromagnetic field (EMF) or radiofrequency (RF)
exposure from electricity smart meters.
Any MBIE policy advice, cabinet papers, or regulatory guidance prepared
since 2010 relating to:
The rollout or regulatory approval of smart meters,
Consumer health or safety risks associated with smart meters,
EMF compliance standards or public consultation on health impacts.
Any correspondence between MBIE and the Ministry of Health, Electricity
Authority, or WorkSafe relating to public health, EMF, or electrical
safety concerns connected to smart meters or household exposure.
If any part of this request is likely to be refused under section 18(f),
please contact me to discuss narrowing the scope.
We will endeavour to respond to your request as soon as possible, and no
later than 29/08/2025, being 20 working days after the day your request
was received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe. If you have any enquiries
regarding your request feel free to contact us via email to
[1][MBIE request email].
Nāku noa, nā
Ministerial Services
Strategy and Assurance
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington 6011 | P O Box 1473 Wellington 6140
References
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1. mailto:[MBIE request email]
From: *OIA
Ministry of Business, Innovation & Employment
Kia ora Spencer
Please find attached a letter regarding your requests of 2 and 6 August
2025 relating to Smart Meters.
Ngā mihi
Matthew
Principal Ministerial Advisor
Building Resources and Markets
[1]Description: cid:image001.jpg@01CE732A.1A2F9630
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From: Ministerial Services – WorkSafe
Dear Spencer,
I refer to your request made under the Official Information Act 1982 (OIA)
to the Ministry of Business, Innovation and Employment, transferred in
part to WorkSafe New Zealand for direct response. The part of your request
that was transferred is as follows:
4. Incident/fault statistics held from 1 January 2015 to the present,
broken down by meter
make/model, for:
o Reported appliance damage
o EMI interference with customer equipment
o Meter replacement due to fault or failure
o
I am writing to seek clarification of your request. Please advise whether
the information sought relates to instances where a meter is involved in
which:
o incident/fault is attributed to electromagnetic interference (EMI) or
include all causes; and
o the source of electromagnetic interference (EMI) is attributed to the
meter or include other sources.
Thank you and kind regards,
Ministerial Services
8 Willis Street
Wellington
W [1]worksafe.govt.nz
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[7]www.govt.nz - your guide to finding and using New Zealand government
services
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From: SPENCER JONES
Subject: Clarification Response – OIA Request on Smart Meter Incident/Fault Statistics
Kia ora,
Thank you for your message of 29 August 2025 seeking clarification of my Official Information Act request, partially transferred from MBIE.
To confirm:
- I seek **all incident/fault statistics held from 1 January 2015 to the present** relating to smart meters, broken down by meter make/model, for:
- reported appliance damage,
- electromagnetic interference (EMI) with customer equipment, and
- meter replacement due to fault or failure.
- Please include **all causes of incident/fault**, not just those attributed to EMI.
- Where EMI is recorded, please include both instances where the source is identified as the meter itself and where the source may be another factor, provided the meter is implicated in the incident or recorded in the data.
This clarification is intended to ensure the scope is comprehensive while avoiding the need for multiple follow-ups. If any part of this remains unclear, please advise so I can refine further.
Kind regards,
Spencer Jones
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).
SPENCER JONES left an annotation ()
**Annotation for Future Readers**
On 29 August 2025, WorkSafe sought clarification of my request (partially transferred from MBIE) regarding smart meter incident/fault statistics. They asked whether the data should cover:
- only incidents attributed to electromagnetic interference (EMI) or all causes, and
- EMI attributed specifically to the meter or also to other sources.
I have since clarified that I am seeking **all incident/fault statistics from 1 January 2015 to the present, broken down by meter make/model, covering appliance damage, EMI interference, and meter replacement due to fault or failure – across all causes, including where EMI is attributed to the meter or to another source but implicates the meter in the incident record.**
This ensures the scope remains comprehensive and avoids unnecessary narrowing that could exclude relevant consumer safety information.
Kind regards,
Spencer Jones
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