[Please do not reply to this email as it is automatically generated].

Kia ora,

 

Thank you for emailing Social Workers Registration Board - Kāhui Whakamana
Tauwhiro. We are experiencing higher volumes of enquiries due to the
Practising Certificate renewal period which may cause longer response
times. Thank you for your patience during this time - we ask that you do
not send multiple emails as this will delay responses further. We will not
be responding to queries regarding application timeframes or general
updates on applications during this busy period.

 

Applications

If a member of the registration team has contacted you about your
application via your online account please respond to that email directly
for any updates or guidance. If your application has not yet been assigned
to a Registration Officer, we will be in touch with you once your
application has been initially assessed.

 

Please refer to our website for further information about registration
applications: 

o [1]Guidance on applying to register with an NZ qualification

We aim to process NZ applications within 6-12 weeks unless we require
further information/documents from you. If your registration is connected
to a job opportunity, please let us know.

o [2]Guidance on applying to register with an Overseas qualification

We aim to process overseas applications within 6 months unless we require
further information/documents from you. If your registration is connected
to a job opportunity, please let us know.

o [3]Guidance on applying to register via the Experience Pathway: S13

We aim to process these applications within 6 months unless we require
further information/documents from you.

  

Concerns about a social worker

If you have a concern or complaint about a social worker’s practice, you
can raise this through our [4]online concerns form.

  

Logging into MySWRB

For support with logging into your [5]MySWRB account, you can call us at
0508 797 269.

 

Other useful information

Please visit our website for the most up to date information, our privacy
policy and opening hours at [6]swrb.govt.nz.

 

Ngā mihi,

The SWRB Registration Team

 

References

Visible links
1. https://swrb.govt.nz/registration/
2. https://swrb.govt.nz/registration/overse...
3. https://swrb.govt.nz/registration/experi...
4. https://swrb.govt.nz/concerns-and-compla...
5. https://my.swrb.govt.nz/
6. https://swrb.sharepoint.com/sites/Commun...

Kia ora L,
 
Thanks for your request. Our statutory timeframe for responding is 29
November 2024; however, we will aim to respond sooner if possible.
 

   Ngā mihi,
 
   Lucas Davies (he/him)
   Senior Legal Advisor | Kākaho Papaki Matua
   Social Workers Registration Board | Kāhui
Whakamana Tauwhiro
   PO Box 3452, Wellington 6140, New Zealand
   [1]www.swrb.govt.nz  
   
   He ara pūkenga, he ara tauwhiro, hei
whakamana mātā waka
 
 

 
This email message is intended solely for the
person or entity to which it is addressed. The
information it contains is confidential and
may be legally privileged. Any review,
retransmission, dissemination or other use of
this email may be unlawful.
If you are not the intended recipient, please
notify us immediately and destroy the email.
Thank you. The Social Workers Registration
Board accepts no responsibility for changes
made to this email or to any attachments after
transmission from their offices.

 
-----Original Message-----
From: L <[2][FYI request #29014 email]>
Sent: Friday, November 1, 2024 2:46 PM
To: SWRB Office <[3][Social Workers Registration Board request email]>
Subject: Official Information request - Complaints regarding Oranga
Tamariki social workers
 
[You don't often get email from
[4][FYI request #29014 email]. Learn why this is
important at [5]https://aka.ms/LearnAboutSenderIdentific... ]
 
Dear Social Workers Registration Board,
 
From 2023 until 1 November 2024, how many complaints has the SWRB received
about the practice of Oranga Tamariki employees? If any:
 
- how many were followed up / investigated?
- what were the actions taken as a result of each follow up /
investigation?
 
If any and if possible, please seperate into the Oranga Tamariki
identified regions of where the social worker works (e.g., central,
Eastern, Wellington and Upper South, Lower South - all regions can be
found at the bottom of
[6]https://aus01.safelinks.protection.outlo...)
 
Yours faithfully,
 
L
 
-------------------------------------------------------------------
 
This is an Official Information request made via the FYI website.
 
Please use this email address for all replies to this request:
[7][FYI request #29014 email]
 
Is [8][Social Workers Registration Board request email] the wrong address for Official Information
requests to Social Workers Registration Board? If so, please contact us
using this form:
[9]https://aus01.safelinks.protection.outlo...
 
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://aus01.safelinks.protection.outlo...
 
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
 
 
-------------------------------------------------------------------
 
 
 

References

Visible links
1. http://www.swrb.govt.nz/
2. mailto:[FYI request #29014 email]
3. mailto:[Social Workers Registration Board request email]
4. mailto:[FYI request #29014 email]
5. https://aka.ms/LearnAboutSenderIdentific...
6. https://aus01.safelinks.protection.outlo...
7. mailto:[FYI request #29014 email]
8. mailto:[Social Workers Registration Board request email]
9. https://aus01.safelinks.protection.outlo...
10. https://aus01.safelinks.protection.outlo...

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Kia ora L,

 

Thanks for your patience. Please find attached the SWRB’s response to your
information request.

 

Please let us know if you have any questions.

 

   Ngâ mihi,  

 

   Lucas Davies (he/him)

   Senior Legal Advisor | Kâkaho Papaki Matua

   Social Workers Registration Board | Kâhui
Whakamana Tauwhiro

   PO Box 3452, Wellington 6140, New Zealand
   [1]www.swrb.govt.nz  

   
   He ara pûkenga, he ara tauwhiro, hei
whakamana mâtâ waka
   

 
 
This email message is intended solely for the  
person or entity to which it is addressed. The
information it contains is confidential and
may be legally privileged. Any review,
retransmission, dissemination or other use of
this email may be unlawful.

If you are not the intended recipient, please
notify us immediately and destroy the email.
Thank you. The Social Workers Registration
Board accepts no responsibility for changes
made to this email or to any attachments after
transmission from their offices.

 

 

 

_____________________________________________
From: Lucas Davies
Sent: Thursday, 7 November 2024 10:30 am
To: '[FOI #29014 email]'
<[FOI #29014 email]>
Subject: {LEGAL: IN-CONFIDENCE} RE: Official Information request -
Complaints regarding Oranga Tamariki social workers

 

 

Kia ora L,

 

Thanks for your request. Our statutory timeframe for responding is 29
November 2024; however, we will aim to respond sooner if possible.

 

   Ngâ mihi,  

 

   Lucas Davies (he/him)

   Senior Legal Advisor | Kâkaho Papaki Matua

   Social Workers Registration Board | Kâhui
Whakamana Tauwhiro

   PO Box 3452, Wellington 6140, New Zealand
   [2]www.swrb.govt.nz  

   
   He ara pûkenga, he ara tauwhiro, hei
whakamana mâtâ waka
   

 
<< OLE Object: Picture (Device Independent  
Bitmap) >>
This email message is intended solely for the  
person or entity to which it is addressed. The
information it contains is confidential and
may be legally privileged. Any review,
retransmission, dissemination or other use of
this email may be unlawful.

If you are not the intended recipient, please
notify us immediately and destroy the email.
Thank you. The Social Workers Registration
Board accepts no responsibility for changes
made to this email or to any attachments after
transmission from their offices.

 

-----Original Message-----

From: L <[3][FOI #29014 email]>

Sent: Friday, November 1, 2024 2:46 PM

To: SWRB Office <[4][Social Workers Registration Board request email]>

Subject: Official Information request - Complaints regarding Oranga
Tamariki social workers

 

[You don't often get email from
[5][FOI #29014 email]. Learn why this is
important at [6]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear Social Workers Registration Board,

 

From 2023 until 1 November 2024, how many complaints has the SWRB received
about the practice of Oranga Tamariki employees? If any:

 

- how many were followed up / investigated?

- what were the actions taken as a result of each follow up /
investigation?

 

If any and if possible, please seperate into the Oranga Tamariki
identified regions of where the social worker works (e.g., central,
Eastern, Wellington and Upper South, Lower South - all regions can be
found at the bottom of
[7]https://aus01.safelinks.protection.outlo...)

 

Yours faithfully,

 

L

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[8][FOI #29014 email]

 

Is [9][Social Workers Registration Board request email] the wrong address for Official Information
requests to Social Workers Registration Board? If so, please contact us
using this form:

[10]https://aus01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[11]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

 

References

Visible links
1. http://www.swrb.govt.nz/
2. http://www.swrb.govt.nz/
3. mailto:[FOI #29014 email]
4. mailto:[Social Workers Registration Board request email]
5. mailto:[FOI #29014 email]
6. https://aka.ms/LearnAboutSenderIdentific...
7. https://mahi.orangatamariki.govt.nz/home
8. mailto:[FOI #29014 email]
9. mailto:[Social Workers Registration Board request email]
10. https://fyi.org.nz/change_request/new?bo...
11. https://fyi.org.nz/help/officers

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