Ahi Kaa Service at Human Rights Commissioner's Office
Sarah made this Official Information request to Human Rights Commission
The request was successful.
      From: Sarah
      
    
    Dear Human Rights Commission,
This is the recent response from your Chief Executive Officer from this Office
''Ahi Kaa plays a crucial role in promoting and advancing Te Tiriti o Waitangi, indigenous rights, andhuman rights. Ahi Kaa contributes significantly to the Commission’s goal of becoming a Tiriti-based organisation by providing strategic advice, thought leadership, policy analysis, research, and engagement. Ahi Kaa offers guidance and advice to help support the Commission’s dispute resolution service and its mediators, we do not have the capacity to provide cultural support during mediation processes"
I would like full disclosure of the role that Ahi Kaa service provides as part of dispute resolutions process and it's mediators here at the Human Rights Commissioner's Office.
Can the Human Rights Commissioner's Office explain what is meant by the HRC not having any capacity to provide cultural support during mediation process for Māori complainants?
What does the HRC mean by the exclusion of ''cultural support'' for Māori complainants?
Yours faithfully,
Sarah Brodrick
        From: Infoline
      
    
    Tçnâ koe 
  
 Thank you for contacting Te Kâhui Tika Tangata Human Rights Commission. We
 confirm we have received your email and will respond as soon as we can. 
 Our small but dedicated team are currently working through a high volume
 of enquiries and complaints, which may result in longer response times. We
 are committed to addressing each issue thoroughly and appreciate your
 understanding and patience.
   
 In the meantime, you may find the following links helpful: 
* [1]How the Commission helps 
 * [2]What you can complain about 
 * [3]What unlawful discrimination is 
 * [4]How our dispute resolution process works (please note we do not
 investigate complaints)
 * [5]FAQs about discrimination and human rights 
 * [6]Our story and Te Tiriti o Waitangi
 * [7]News updates from the Human Rights Commission 
 * [8]Subscribe to the Commission's monthly newsletter 
If you are in distress or need someone to talk to, you can seek support
 from the following: 
* Call or text 1737 anytime for free support from a trained counsellor  
 * Call [9]Lifeline on 0800 543 354 (0800 LIFELINE) or free text 4357
 (HELP) 
 * Visit the Mental Health Foundation’s website [10]here for more advice
 and resources 
 
 Other agencies who can assist include: 
* Free legal advice: [11]Community Law or [12]Citizens Advice
 Bureau (please note the Commission does not provide legal advice) 
 * General employment issues: [13]Employment NZ  
 * Complaints about government agencies: [14]Office of the Ombudsman 
 * Complaints about a health or disability provider: [15]Health &
 Disability Commissioner 
  
 Ngâ mihi, 
   
 Human Rights Information and Support Services 
 Te Kâhui Tika Tangata Human Rights Commission 
References
Visible links
 1. https://tikatangata.org.nz/about-us/how-...
 2. https://tikatangata.org.nz/resources-and...
 3. https://tikatangata.org.nz/human-rights-...
 4. https://tikatangata.org.nz/resources-and...
 5. https://tikatangata.org.nz/resources-and...
 6. https://tikatangata.org.nz/about-us/our-...
 7. https://tikatangata.org.nz/news
 8. https://tikatangata.org.nz/newsletter-si...
 9. https://www.lifeline.org.nz/services/lif...
 10. https://www.mentalhealth.org.nz/get-help...
 11. https://communitylaw.org.nz/
 12. https://www.cab.org.nz/
 13. https://www.employment.govt.nz/resolving...
 14. https://www.ombudsman.parliament.nz/what...
 15. https://www.hdc.org.nz/making-a-complaint/
        From: OIA Inbox
      
    
    Tēnā koe Sarah
 
As your request is in response to previous communication, we have replied
 directly to you as part of that correspondence, and have included there
 our response to your OIA request.
 
Ngā mihi
 
OIA Inbox
[1][IMG] Te Kāhui Tika Tangata | New Zealand Human Rights Commission
 [2]e: [email address] | freephone: 0800 496 877  |  [3]w: www.tikatangata.org.nz
 [4][IMG] [5][IMG] [6][IMG]
[7]We can access confidential services for interpreting and translating in more than 180
languages through [8]Language Assistance Services[9] and [10]NZ Relay Service[11] for those with
hearing or speech impairments.
This message may contain information that is confidential or legally privileged. If you have
received this email in error please contact the sender immediately. You do not have permission
to use or disclose this information if the email is not addressed to you.
Please consider the environment before printing this email
 
References
Visible links
 1. https://www.tikatangata.org.nz/
 2. http://[email address]/
 3. http://www.tikatangata.org.nz/
 4. https://www.facebook.com/nzhumanrightsco...
 5. https://www.youtube.com/user/nzhumanrights
 6. https://nz.linkedin.com/company/new-zeal...
 7. https://connectingnow.com.au/
 8. https://www.mbie.govt.nz/cross-governmen...
 9. https://connectingnow.com.au/
 10. https://www.nzrelay.co.nz/index
 11. https://connectingnow.com.au/
        From: Human Rights Commission Surveys
      
    
    Kia ora
Thank you for your recent contact with Te Kâhui Tika Tangata Human Rights
 Commission.
Our service aims to be accessible to everyone in Aotearoa New Zealand.
 Your feedback helps us understand what we’re doing right and what we can
 do better. Any information you provide is confidential.
Click here to complete our short satisfaction survey:
 [1]https://nam.dcv.ms/c7ORRz4QTd
The survey only takes about 3 minutes.
We look forward to hearing from you.
Ngâ mihi nui
Information and Dispute Resolution
 Te Kâhui Tika Tangata | New Zealand Human Rights Commission
freephone: 0800 496 877
 e: [2][Human Rights Commission request email] | w: www.tikatangata.org.nz
 a: PO Box 10424, Wellington 6143
References
Visible links
 1. https://nam.dcv.ms/c7ORRz4QTd
 2. mailto:[Human Rights Commission request email]
        From: Human Rights Commission Surveys
      
    
    Kia ora
Thank you for your recent contact with Te Kâhui Tika Tangata Human Rights
 Commission.
Our service aims to be accessible to everyone in Aotearoa New Zealand.
 Your feedback helps us understand what we’re doing right and what we can
 do better. Any information you provide is confidential.
Click here to complete our short satisfaction survey:
 [1]https://nam.dcv.ms/c7ORRz4QTd
The survey only takes about 3 minutes.
We look forward to hearing from you.
Ngâ mihi nui
Information and Dispute Resolution
 Te Kâhui Tika Tangata | New Zealand Human Rights Commission
freephone: 0800 496 877
 e: [2][Human Rights Commission request email] | w: www.tikatangata.org.nz
 a: PO Box 10424, Wellington 6143
References
Visible links
 1. https://nam.dcv.ms/c7ORRz4QTd
 2. mailto:[Human Rights Commission request email]
Things to do with this request
- Add an annotation (to help the requester or others)
 - Download a zip file of all correspondence (note: this contains the same information already available above).
 

