Ahi Kaa Service at Human Rights Commissioner's Office

Sarah made this Official Information request to Human Rights Commission

The request was successful.

From: Sarah

Dear Human Rights Commission,

This is the recent response from your Chief Executive Officer from this Office
''Ahi Kaa plays a crucial role in promoting and advancing Te Tiriti o Waitangi, indigenous rights, andhuman rights. Ahi Kaa contributes significantly to the Commission’s goal of becoming a Tiriti-based organisation by providing strategic advice, thought leadership, policy analysis, research, and engagement. Ahi Kaa offers guidance and advice to help support the Commission’s dispute resolution service and its mediators, we do not have the capacity to provide cultural support during mediation processes"

I would like full disclosure of the role that Ahi Kaa service provides as part of dispute resolutions process and it's mediators here at the Human Rights Commissioner's Office.

Can the Human Rights Commissioner's Office explain what is meant by the HRC not having any capacity to provide cultural support during mediation process for Māori complainants?

What does the HRC mean by the exclusion of ''cultural support'' for Māori complainants?

Yours faithfully,
Sarah Brodrick

Link to this

From: Infoline

Tçnâ koe 

  
Thank you for contacting Te Kâhui Tika Tangata Human Rights Commission. We
confirm we have received your email and will respond as soon as we can. 
Our small but dedicated team are currently working through a high volume
of enquiries and complaints, which may result in longer response times. We
are committed to addressing each issue thoroughly and appreciate your
understanding and patience.
  
In the meantime, you may find the following links helpful: 

* [1]How the Commission helps 
* [2]What you can complain about 
* [3]What unlawful discrimination is 
* [4]How our dispute resolution process works (please note we do not
investigate complaints)
* [5]FAQs about discrimination and human rights 
* [6]Our story and Te Tiriti o Waitangi
* [7]News updates from the Human Rights Commission 
* [8]Subscribe to the Commission's monthly newsletter 

If you are in distress or need someone to talk to, you can seek support
from the following: 

* Call or text 1737 anytime for free support from a trained counsellor  
* Call [9]Lifeline on 0800 543 354 (0800 LIFELINE) or free text 4357
(HELP) 
* Visit the Mental Health Foundation’s website [10]here for more advice
and resources 

 
Other agencies who can assist include: 

* Free legal advice: [11]Community Law or [12]Citizens Advice
Bureau (please note the Commission does not provide legal advice) 
* General employment issues: [13]Employment NZ  
* Complaints about government agencies: [14]Office of the Ombudsman 
* Complaints about a health or disability provider: [15]Health &
Disability Commissioner 

  
Ngâ mihi, 
  
Human Rights Information and Support Services 
Te Kâhui Tika Tangata Human Rights Commission 

References

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1. https://tikatangata.org.nz/about-us/how-...
2. https://tikatangata.org.nz/resources-and...
3. https://tikatangata.org.nz/human-rights-...
4. https://tikatangata.org.nz/resources-and...
5. https://tikatangata.org.nz/resources-and...
6. https://tikatangata.org.nz/about-us/our-...
7. https://tikatangata.org.nz/news
8. https://tikatangata.org.nz/newsletter-si...
9. https://www.lifeline.org.nz/services/lif...
10. https://www.mentalhealth.org.nz/get-help...
11. https://communitylaw.org.nz/
12. https://www.cab.org.nz/
13. https://www.employment.govt.nz/resolving...
14. https://www.ombudsman.parliament.nz/what...
15. https://www.hdc.org.nz/making-a-complaint/

Link to this

From: OIA Inbox


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Tēnā koe Sarah

 

As your request is in response to previous communication, we have replied
directly to you as part of that correspondence, and have included there
our response to your OIA request.

 

Ngā mihi

 

OIA Inbox​​​​
[1][IMG] Te Kāhui Tika Tangata | New Zealand Human Rights Commission
[2]e: [email address] | freephone: 0800 496 877  |  [3]w: www.tikatangata.org.nz
[4][IMG] [5][IMG] [6][IMG]
[7]​​We can access confidential services for interpreting and translating in more than 180
languages through [8]Language Assistance Services[9] and [10]NZ Relay Service[11] for those with
hearing or speech impairments.
​This message may contain information that is confidential or legally privileged. If you have
received this email in error please contact the sender immediately. You do not have permission
to use or disclose this information if the email is not addressed to you.
​Please consider the environment before printing this email

 

References

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1. https://www.tikatangata.org.nz/
2. http://[email address]/
3. http://www.tikatangata.org.nz/
4. https://www.facebook.com/nzhumanrightsco...
5. https://www.youtube.com/user/nzhumanrights
6. https://nz.linkedin.com/company/new-zeal...
7. https://connectingnow.com.au/
8. https://www.mbie.govt.nz/cross-governmen...
9. https://connectingnow.com.au/
10. https://www.nzrelay.co.nz/index
11. https://connectingnow.com.au/

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From: Human Rights Commission Surveys

Kia ora

Thank you for your recent contact with Te Kâhui Tika Tangata Human Rights
Commission.

Our service aims to be accessible to everyone in Aotearoa New Zealand.
Your feedback helps us understand what we’re doing right and what we can
do better. Any information you provide is confidential.

Click here to complete our short satisfaction survey:
[1]https://nam.dcv.ms/c7ORRz4QTd

The survey only takes about 3 minutes.

We look forward to hearing from you.

Ngâ mihi nui

Information and Dispute Resolution
Te Kâhui Tika Tangata | New Zealand Human Rights Commission

freephone: 0800 496 877
e: [2][Human Rights Commission request email] | w: www.tikatangata.org.nz
a: PO Box 10424, Wellington 6143

References

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1. https://nam.dcv.ms/c7ORRz4QTd
2. mailto:[Human Rights Commission request email]

Link to this

From: Human Rights Commission Surveys

Kia ora

Thank you for your recent contact with Te Kâhui Tika Tangata Human Rights
Commission.

Our service aims to be accessible to everyone in Aotearoa New Zealand.
Your feedback helps us understand what we’re doing right and what we can
do better. Any information you provide is confidential.

Click here to complete our short satisfaction survey:
[1]https://nam.dcv.ms/c7ORRz4QTd

The survey only takes about 3 minutes.

We look forward to hearing from you.

Ngâ mihi nui

Information and Dispute Resolution
Te Kâhui Tika Tangata | New Zealand Human Rights Commission

freephone: 0800 496 877
e: [2][Human Rights Commission request email] | w: www.tikatangata.org.nz
a: PO Box 10424, Wellington 6143

References

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1. https://nam.dcv.ms/c7ORRz4QTd
2. mailto:[Human Rights Commission request email]

Link to this

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