Maintenance of cycleways
Alan Johnstone made this Official Information request to Auckland Transport
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From: Alan Johnstone
Dear Auckland Transport,
Please provide details of the frequency scheduled removal of debris including glass and stones from cycleways. In particular I am interested in the cycle path on Cavendish Dr, the cycle path on Taniwha Street in Glen Innes.
I would like information as to inputs to the decisions and how the condition of these paths is evaluated.
Yours faithfully,
Alan Johnstone
From: AT Official Information (AT)
Auckland Transport
Kia ora Alan,
Auckland Transport (AT) acknowledges receipt of your request for official
information dated 23^rd of August 2024 in relation to the removal of
debris from cycleways on Taniwha Street, Glen Innes.
We hope to respond to your request as soon as possible, but not later than
20^th of September 2024, which is 20 working days after the day your
request was received. If we aren’t able to respond to your request by
then, we will notify you of an extension of that timeframe.
Your case is being managed by Katy, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-965738-X4G0N2.
Ngâ mihi,
Maria | Customer Care Coordinator
Customer Care| Case Management
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
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show quoted sections
From: AT Official Information (AT)
Auckland Transport
Kia ora Alan,
I refer to your official information request dated 23 August 2024,
regarding the frequency of scheduled removal of debris from cycleways.
I’ve attached a response from Phil Wratt, Customer Care Engagement
Manager.
Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.
You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.
Ngâ mihi,
Katy (she/her) | LGOIMA Business Partner
Customer Care Engagement | Customer and Network Performance
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz
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References
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1. http://www.ombudsman.parliament.nz/
2. http://www.at.govt.nz/
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