Kia ora,

Thank you for contacting ACC’s Government Services inbox.

If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.

 

The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.

 

For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.

If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].

For personal information requests or privacy matters,
please visit [3]Request for personal information (acc.co.nz).

For general queries, please visit: [4]Contact us (acc.co.nz).

 

 

Ngâ mihi,

Government Services

PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz

ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

 

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http://www.acc.co.nz/

Kia ora 

 

Please find attached a letter regarding your official information request
dated 06 July 2024. If you have any questions about the letter, you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
a call on 0800 101 996.

 

If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here. 

 

Ngā mihi
Christopher Johnston (he/him)
Manager | OIA Services

* PO Box 242, Wellington 6041
 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
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2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/

Kia ora Joe

Please find attached our response to your official information request
dated 6 July 2024. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
a call on 0800 101 996.

If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here. 

 

Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services

* PO Box 242, Wellington 6011

ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.

------------------- Original Message -------------------
From: Joe <[FOI #27520 email]>; 
Received: Sat Jul 06 2024 06:34:35 GMT+1200 (New Zealand Standard Time)
To: ACC <[ACC request email]>; Government Services
<[ACC request email]>; <[ACC request email]>; 
Subject: Official Information request - ACC funded Navigation Service
Providers and Advocates

[You don't often get email from
[FOI #27520 email]. Learn why this is
important at [4]https://aka.ms/LearnAboutSenderIdentific... ]

Dear Accident Compensation Corporation,

I am a NZ citizen.

This is a request under section 2(5) and 12 of the OIA for information
about ACC’s funded Navigation Service Providers and Advocates.

Request 1: Please provide the name of all ACC funded advocates and
navigation service providers, who were contracted to ACC from 2018 to
present.

Request 2: For each of the named ACC funded advocates and navigation
services providers, please provide:
(a)     the dates in which they were contracted to ACC; and
(b)     a copy of their contract with ACC which includes, service
agreements, and the fee and payment structure; and
(c)     the number of reviews in which the ACC funded service provider
represented a claimant in a review as the claimant’s advocate; and
(d)     the number of District Court appeals in which the ACC funded
service provider represented a claimant in a District Court appeal as the
claimant’s advocate; and
(e)     the number of High Court appeals in which the ACC funded service
provider represented a claimant in a High Court appeal as the claimant’s
advocate; and
(e)     the number of appeals to the Court of Appeals in which the ACC
funded service provider represented a claimant in a High Court appeal as
the claimant’s advocate.

Request 3: In the event that the answers to Request 2(b)-2(e) are
non-zero, I request:
(a)     the number of reviews found in favour of the claimant when the ACC
funded service provider acted as the claimant’s advocate; and
(b)     the number of District Court appeals found in favour of the
claimant when the ACC funded service provider acted as the claimant’s
advocate; and
(c)     the number of High Court appeals found in favour of the claimant
when the ACC funded service provider acted as the claimant’s advocate; and
(d)     the number of decisions by the Court of Appeal that were found in
favour of the claimant when the ACC funded service provider acted as the
claimant’s advocate

If ACC does not hold the requested information in a readily accessible
manner, please obtain the information directly from your service providers
(ACC funded Advocates, ACC funded Navigation Service Providers, FairWay,
and/or the ICRA). Please refer to sections 2(5), 12 and 14 of the OIA.

Thanks in advance.

Yours faithfully,

Joe

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #27520 email]

Is [ACC request email] the wrong address for Official Information
requests to Accident Compensation Corporation? If so, please contact us
using this form:
[5]https://aus01.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------
 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
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2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/
4. https://aka.ms/LearnAboutSenderIdentific...
5. https://fyi.org.nz/change_request/new?bo...
6. https://fyi.org.nz/help/officers

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