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Communication between Hohepa Canterbury and Ministry of Health

Mike made this Official Information request to Ministry of Health

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From: Mike

Dear Ministry of Health,

Official information request:

Please supply the following information under the [Official Information Act (OIA) / Local Government Official Information and Meetings Act (LGOIMA)]:

Between the April 2021 and April 2024 could you please provide me with any information around communication of the following but is not limited to :

- Emails
- Letters
- Incident reports
- Complaints reported to the Ministry and outcomes
- Memos
- Decision outcomes of complaints
- reported offences of residents

I understand that a decision on a request for information under the [OIA/LGOIMA] should be made within 20 working days of receiving that request.

Yours faithfully,

Mike

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From: OIA Requests


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Kia ora Mike,

  

Thank you for your request for official information. The reference number
for your request is: H2024045695

  

As required under the Official Information Act 1982, Manatū Hauora will
endeavour to respond to your request no later than 20 working days after
the day your request was received. If you'd like to calculate the
timeframe, you can use the Ombudsman's online calculator
here: [1]http://www.ombudsman.parliament.nz/  

  

If you have any queries, please feel free to contact the OIA Services Team
on [2][email address]. If any additional factors come to light which
are relevant to your request, please do not hesitate to contact us so that
these can be taken into account.  

Under section 28(3) of the Act you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [3][email address] or by calling 0800
802 602.

 

Ngā mihi

 

OIA Services Team 

[4]Ministry of Health information releases 

 

 

------------------- Original Message -------------------
From: Mike <[FOI #27504 email]>; 
Received: Thu Jul 04 2024 15:38:11 GMT+1200 (New Zealand Standard Time)
To: OIA Requests <[email address]>; OIA <[email address]>; 
Subject: Official Information request - Communication between Hohepa
Canterbury and Ministry of Health

Dear Ministry of Health,

Official information request: 

Please supply the following information under the [Official Information
Act (OIA) / Local Government Official Information and Meetings Act
(LGOIMA)]: 

Between the April 2021  and April 2024 could you please provide me with
any information around communication of the following but is not limited
to :

- Emails
- Letters
- Incident reports
- Complaints reported to the Ministry and outcomes
- Memos
- Decision outcomes of complaints 
- reported offences of residents

I understand that a decision on a request for information under the
[OIA/LGOIMA] should be made within 20 working days of receiving that
request.

Yours faithfully,

Mike
 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

References

Visible links
1. http://www.ombudsman.parliament.nz/
2. mailto:[email address]
3. mailto:[email address]
4. https://www.health.govt.nz/about-ministr...

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From: OIA Requests


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Tēnā koe Mike,

Thank you for your request under the Official Information Act 1982 (the
Act) to Manatū Hauora (the Ministry of Health) on 4 July 2024.

 

The Ministry believes that part of the information you have requested is
more closely connected with the functions of Whaikaha - Ministry of
Disabled People. For this reason, I have decided to transfer part of the
OIA for the period 1 July 2022 onwards to Whaikaha - Ministry of Disabled
People under section 14(b)(i) of the Act. You can expect a response from
their agency in due course.

 

The Ministry will respond to the remaining part of your request.

 

Under section 28(3) of the Act, you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [1][email address] or by calling 0800
802 602.

 

Ngā mihi

 

OIA Services Team
Manatū Hauora | Ministry of Health
[2]Ministry of Health information releases 

 

 

------------------- Original Message -------------------
From: Mike <[3][FYI request #27504 email]>; 
Received: Thu Jul 04 2024 15:38:11 GMT+1200 (New Zealand Standard Time)
To: OIA Requests <[4][email address]>; OIA
<[5][email address]>; 
Subject: Official Information request - Communication between Hohepa
Canterbury and Ministry of Health
 

Dear Ministry of Health,

Official information request: 

Please supply the following information under the [Official Information
Act (OIA) / Local Government Official Information and Meetings Act
(LGOIMA)]: 

Between the April 2021  and April 2024 could you please provide me with
any information around communication of the following but is not limited
to :

- Emails
- Letters
- Incident reports
- Complaints reported to the Ministry and outcomes
- Memos
- Decision outcomes of complaints 
- reported offences of residents

I understand that a decision on a request for information under the
[OIA/LGOIMA] should be made within 20 working days of receiving that
request.

Yours faithfully,

Mike
 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

References

Visible links
1. mailto:[email address]
2. https://www.health.govt.nz/about-ministr...
3. mailto:[FYI request #27504 email]
4. mailto:[email address]
5. mailto:[email address]

hide quoted sections

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From: OIA Requests


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Kia ora Mike,
 
Thank you for your request for official information received on 4 July
2024 for:
 
"Communication between Hohepa Canterbury and Ministry of Health between
the April 2021 and 30 June 2022 could you please provide me with any
information around communication of the following but is not limited to :
- Emails
- Letters
- Incident reports
- Complaints reported to the Ministry and outcomes
- Memos
- Decision outcomes of complaints
- reported offences of residents"
 
The Ministry of Health - Manatū Hauora is contacting you in accordance
with section 18B of the Official Information Act 1982 (the Act) regarding
your request. 
 
The Ministry initially conducted a search relating to your request which
showed 3,895 item. This would require a significant amount of time and
effort to collate the documents and require individual assessment of each
document to discern its contents. This would place an unreasonable degree
of strain on the team responsible and would interfere with the day-to-day
workings of the Ministry and may be refused under section 18(f) of the
Act, as the information requested cannot be made available without
substantial collation or research.
 
In order to provide you with information sooner and in order to work
within a more manageable request, can you please refine the timeframe of
your request, narrow the scope of your request to just emails only and be
more specific about the information you are interested in?
Please respond by 26 July 2024, so that we can consider your refinement in
our response to your request.

Ngā mihi 

  

OIA Services Team

Manatū Hauora | Ministry of Health

M[1]inistry of Health information releases 
U[2]nite against COVID-19 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

References

Visible links
1. https://www.health.govt.nz/about-ministr...
2. https://covid19.govt.nz/

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Link to this

From: OIA Requests


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Attachment Refinement of your request for official information ref H2024045695.txt
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Kia ora Mike,  
  
The Ministry of Health is contacting you about a clarification email
request sent to you on the 23 July 2024. 
  
Could you please clarify your request and let the Ministry know by 5pm, 30
July 2024, in order for the Ministry to progress with your request.   
  
Under section 28(3) of the Act, you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [1][email address] or by calling 0800
802 602.   

Ngā mihi 

  

OIA Services Team

Manatū Hauora | Ministry of Health

M[2]inistry of Health information releases 
U[3]nite against COVID-19 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

References

Visible links
1. mailto:[email address]
2. https://www.health.govt.nz/about-ministr...
3. https://covid19.govt.nz/

hide quoted sections

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From: Mike

Dear OIA Requests,

Thank you for your response.
I appreciate the amount of work this takes to undertake such a request.
I would like email correspondence relating to complaints reported to the Ministry about the provider and the outcomes. Time frame 2021-2024.

Quality management in the disability sector has been declining. How such organizations such as the Ministry or Whaikaha manage complaints and the outcomes can impact those residing and their families in such facilities.

Yours sincerely,
M

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From: OIA Requests


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Kia ora Mike,

 

Thank you for your request for official information received on 4 July
2024 for:

 

“I would like email correspondence relating to complaints reported to the
Ministry about the provider and the outcomes. Time frame 2021-2024.
Quality management in the disability sector has been declining. How such
organizations such as the Ministry or Whaikaha manage complaints and the
outcomes can impact those residing and their families in such facilities.”

 

The Ministry of Health has decided to extend the period of time available
to respond to your request under section 15A of the Official Information
Act 1982 (the Act) as the request necessitates a search through a large
quantity of information and meeting the original time limit would
unreasonably interfere with the operations of the Ministry.

 

You can now expect a response to your request on, or before, 29 August
2024.

You have the right, under section 28 of the Act, to ask the Ombudsman to
review my decision to extend the time available to respond to your
request.

Ngâ mihi 

 

OIA Services Team

Manatû Hauora | Ministry of Health

M[1]inistry of Health information releases 
U[2]nite against COVID-19 

 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

References

Visible links
1. https://www.health.govt.nz/about-ministr...
2. https://covid19.govt.nz/

hide quoted sections

Link to this

From: OIA Requests


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Attachment H2024045695 Response Letter.pdf
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Kia ora Mike,
Please find attached a response to your request for official information.

Ngā mihi 

  

OIA Services Team

Manatū Hauora | Ministry of Health

M[1]inistry of Health information releases 
U[2]nite against COVID-19 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

References

Visible links
1. https://www.health.govt.nz/about-ministr...
2. https://covid19.govt.nz/

hide quoted sections

Link to this

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