Roles, delegated authorities, and HR documents for uncomplicated claim assessors
Bruce made this Official Information request to Accident Compensation Corporation
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From: Bruce
Dear Accident Compensation Corporation,
I am a New Zealand citizen. This is a request for information under the OIA.
This is a request for information pertaining to Cover Assessors (CAs) and CA Team Leaders.
To clarify, CAs, and the CA Team Leaders, have the delegated authority to investigate, assess and make cover decisions on uncomplicated claims, as defined under section 56 of the AC Act. I distinguish Cover Assessors from Specialise Cover Assessors (SCAs), as SCAs have the delegated authority to investigate, assess and make cover decisions on complicated claims (s 57 of the Act), where as Cover Assessors do not.
I understand that the job title of the persons who have the delegated authority to investigate, assess and make cover decisions on non-complicated claims may have changed over time. For instance, at one time they were called Claims managers, Service Needs Assessors, Claims Assessors, etc.
I request the following information from 2000 to present:
(1) the job title of the persons who had the delegated authority to investigate, assess and make cover decisions on non-complicated claims, as defied under section 56 of the Act; and
(2) for each of job titles in (1), the dates that that job title was was being used by ACC; and
(3) copies of the job descriptions for each of the job titles in (1) and the dates that job description was valid; and
(4) copies of the the collective agreements for each of the job titles in (1) and the dates that the collective agreement was in effect; and
(5) copies of the delegation framework documents for the job titles in (1), and the dates the delegation framework was in effect.
Thank you.
Bruce
From: Government Services
Accident Compensation Corporation
Kia ora,
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Ngâ mihi,
Government Services
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz
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From: Government Services
Accident Compensation Corporation
Kia ora
Please find attached our letter. If you have any questions about the
response you can contact us at this [1]address, for all other matters
please use our contact form at: [2]https://www.acc.co.nz/contact/
alternatively give us a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
show quoted sections
From: Government Services
Accident Compensation Corporation
Kia ora,
Please find attached our response to your official information request
dated 01 July 2024. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
show quoted sections
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