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Roles, delegated authorities, and HR documents for uncomplicated claim assessors

Bruce made this Official Information request to Accident Compensation Corporation

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From: Bruce

Dear Accident Compensation Corporation,

I am a New Zealand citizen. This is a request for information under the OIA.

This is a request for information pertaining to Cover Assessors (CAs) and CA Team Leaders.

To clarify, CAs, and the CA Team Leaders, have the delegated authority to investigate, assess and make cover decisions on uncomplicated claims, as defined under section 56 of the AC Act. I distinguish Cover Assessors from Specialise Cover Assessors (SCAs), as SCAs have the delegated authority to investigate, assess and make cover decisions on complicated claims (s 57 of the Act), where as Cover Assessors do not.

I understand that the job title of the persons who have the delegated authority to investigate, assess and make cover decisions on non-complicated claims may have changed over time. For instance, at one time they were called Claims managers, Service Needs Assessors, Claims Assessors, etc.

I request the following information from 2000 to present:
(1) the job title of the persons who had the delegated authority to investigate, assess and make cover decisions on non-complicated claims, as defied under section 56 of the Act; and
(2) for each of job titles in (1), the dates that that job title was was being used by ACC; and
(3) copies of the job descriptions for each of the job titles in (1) and the dates that job description was valid; and
(4) copies of the the collective agreements for each of the job titles in (1) and the dates that the collective agreement was in effect; and
(5) copies of the delegation framework documents for the job titles in (1), and the dates the delegation framework was in effect.

Thank you.
Bruce

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From: Government Services
Accident Compensation Corporation

Kia ora,

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