Number of complaints made to Plimmerton Kura and full review

whaea kat made this Official Information request to Plimmerton School

Response to this request is long overdue. By law Plimmerton School should have responded by now (details and exceptions). The requester can complain to the Ombudsman.

From: whaea kat

Dear simon pearce Presiding Member (Chair), Co-opted Member, Finance:

I want a full review in to ALL the concerns and complaints or issues about Plimmerton Kura in the past 2.5 yrs. A full number of how many complaints have being made to the kura or boad and then you to look at all the issues raised externally and internally and a full report on whether the proper processes were followed by all staff includin the kuras board. The board have ignorrd parents for too long, the comunity is gettin wrecked by your inaction

Yours faithfully,

whaea kat

Link to this

From: Office Office
Plimmerton School

Mōrena Whaea kat, 
Thanks for your email, as it was addressed to our board's presiding member
I have cc'd the board on this response.
Any future correspondence for the board or its members should be sent
directly to the board's address which is [1][email address].
Regards
Rebecca
Office Administration
Plimmerton School
Tel:04-233-8677
Email: [2][Plimmerton School request email]
On Sun, 23 Jun 2024 at 16:17, whaea kat
<[3][FOI #27337 email]> wrote:

Dear simon pearce Presiding Member (Chair), Co-opted Member, Finance:

I want a full review in to ALL the concerns and complaints or issues
about Plimmerton Kura in the past 2.5 yrs. A full number of how many
complaints have being made to the kura or boad and then you to look at
all the issues raised externally and internally and a full report on
whether the proper processes were followed by all staff includin the
kuras board. The board have ignorrd parents for too long, the comunity
is gettin wrecked by your inaction

Yours faithfully,

whaea kat

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[4][FOI #27337 email]

Is [5][Plimmerton School request email] the wrong address for Official
Information requests to Plimmerton School? If so, please contact us
using this form:
[6]https://urldefense.proofpoint.com/v2/url...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
[7]https://urldefense.proofpoint.com/v2/url...

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[email address]
2. mailto:[Plimmerton School request email]
3. mailto:[FOI #27337 email]
4. mailto:[FOI #27337 email]
5. mailto:[Plimmerton School request email]
6. https://urldefense.proofpoint.com/v2/url...
7. https://urldefense.proofpoint.com/v2/url...

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From: Board of Trustees
Plimmerton School

Hello Whaaea Kat,
Your message has been received.
The board will respond in due course. 
Regards,
Simon Pearce
On Mon, 24 Jun 2024, 9:48 am Office Office,
<[1][Plimmerton School request email]> wrote:

Mōrena Whaea kat, 
Thanks for your email, as it was addressed to our board's presiding
member I have cc'd the board on this response.
Any future correspondence for the board or its members should be sent
directly to the board's address which is [2][email address].
Regards
Rebecca
Office Administration
Plimmerton School
Tel:04-233-8677
Email: [3][Plimmerton School request email]
On Sun, 23 Jun 2024 at 16:17, whaea kat
<[4][FOI #27337 email]> wrote:

Dear simon pearce Presiding Member (Chair), Co-opted Member, Finance:

I want a full review in to ALL the concerns and complaints or issues
about Plimmerton Kura in the past 2.5 yrs. A full number of how many
complaints have being made to the kura or boad and then you to look at
all the issues raised externally and internally and a full report on
whether the proper processes were followed by all staff includin the
kuras board. The board have ignorrd parents for too long, the comunity
is gettin wrecked by your inaction

Yours faithfully,

whaea kat

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[5][FOI #27337 email]

Is [6][Plimmerton School request email] the wrong address for Official
Information requests to Plimmerton School? If so, please contact us
using this form:
[7]https://urldefense.proofpoint.com/v2/url...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
[8]https://urldefense.proofpoint.com/v2/url...

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[Plimmerton School request email]
2. mailto:[email address]
3. mailto:[Plimmerton School request email]
4. mailto:[FOI #27337 email]
5. mailto:[FOI #27337 email]
6. mailto:[Plimmerton School request email]
7. https://urldefense.proofpoint.com/v2/url...
8. https://urldefense.proofpoint.com/v2/url...

hide quoted sections

Link to this

From: Simon Pearce
Plimmerton School

Kia ora Whea Kat

This letter is the board's response to your OIA request dated 23 June
2024.

The board has received four complaints in the last 30 months. 

The board is careful to ensure that our school's complaints
policy/procedure is diligently followed whenever we receive a complaint. 

Please note that under the Official Information Act you can request
information from the school however the OIA cannot be used to ask the
school to create a document or to start an investigation.

Your OIA requests suggest that you consider there are issues that the
Board is not addressing. We invite you to come in and meet with members of
the board to discuss the concerns you have.

Kind regards, 

Simon Pearce

Plimmerton School Board of Trustees. 

On Mon, Jun 24, 2024 at 12:04 PM Board of Trustees
<[1][email address]> wrote:

Hello Whaaea Kat,
Your message has been received.
The board will respond in due course. 
Regards,
Simon Pearce
On Mon, 24 Jun 2024, 9:48 am Office Office,
<[2][Plimmerton School request email]> wrote:

Mōrena Whaea kat, 
Thanks for your email, as it was addressed to our board's presiding
member I have cc'd the board on this response.
Any future correspondence for the board or its members should be sent
directly to the board's address which is [3][email address].
Regards
Rebecca
Office Administration
Plimmerton School
Tel:04-233-8677
Email: [4][Plimmerton School request email]
On Sun, 23 Jun 2024 at 16:17, whaea kat
<[5][FOI #27337 email]> wrote:

Dear simon pearce Presiding Member (Chair), Co-opted Member,
Finance:

I want a full review in to ALL the concerns and complaints or issues
about Plimmerton Kura in the past 2.5 yrs. A full number of how many
complaints have being made to the kura or boad and then you to look
at all the issues raised externally and internally and a full report
on whether the proper processes were followed by all staff includin
the kuras board. The board have ignorrd parents for too long, the
comunity is gettin wrecked by your inaction

Yours faithfully,

whaea kat

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[6][FOI #27337 email]

Is [7][Plimmerton School request email] the wrong address for Official
Information requests to Plimmerton School? If so, please contact us
using this form:
[8]https://urldefense.proofpoint.com/v2/url...

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
[9]https://urldefense.proofpoint.com/v2/url...

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's
OIA or LGOIMA page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[email address]
2. mailto:[Plimmerton School request email]
3. mailto:[email address]
4. mailto:[Plimmerton School request email]
5. mailto:[FOI #27337 email]
6. mailto:[FOI #27337 email]
7. mailto:[Plimmerton School request email]
8. https://urldefense.proofpoint.com/v2/url...
9. https://urldefense.proofpoint.com/v2/url...

hide quoted sections

Link to this

From: whaea kat

Dear Simon Pearce,

" ALL the concerns and complaints or issues"
You have only replied to one of these!

Yours sincerely,

whaea kat

Link to this

From: Simon Pearce
Plimmerton School

Dear Whaea Kat, 
Sorry for taking so long to get back to you. 
The board only collects information about complaints that follow the
formal complaints process. The board receives correspondence for a variety
of matters.  
As per my previous email, as per section 18e of the OIA, you can request
information from the school however the OIA cannot be used to ask the
school to create a document or to start an investigation
The offer to meet and discuss your concern still stands. Alternatively, we
have a complaints procedure that can be found on the school
website [1]https://www.plimmerton.school.nz/784/pag...
Regards, 
Simon Pearce
Presiding Member
On Fri, Jul 19, 2024 at 12:14 PM whaea kat
<[2][FOI #27337 email]> wrote:

Dear Simon Pearce,

" ALL the concerns and complaints or issues"
You have only replied to one of these!

Yours sincerely,

whaea kat

-----Original Message-----

Kia ora Whea Kat

 This letter is the board's response to your OIA request dated 23 June
 2024.

 The board has received four complaints in the last 30 months. 

 The board is careful to ensure that our school's complaints
 policy/procedure is diligently followed whenever we receive a
complaint. 

 Please note that under the Official Information Act you can request
 information from the school however the OIA cannot be used to ask the
 school to create a document or to start an investigation.

 Your OIA requests suggest that you consider there are issues that the
 Board is not addressing. We invite you to come in and meet with members
of
 the board to discuss the concerns you have.

 Kind regards, 

 Simon Pearce

 Plimmerton School Board of Trustees. 

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[3][FOI #27337 email]

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
[4]https://urldefense.proofpoint.com/v2/url...

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

References

Visible links
1. https://www.plimmerton.school.nz/784/pag...
2. mailto:[FOI #27337 email]
3. mailto:[FOI #27337 email]
4. https://urldefense.proofpoint.com/v2/url...

hide quoted sections

Link to this

From: whaea kat

Dear Simon Pearce,

so you don't keep emails form people who have don't lie!

Yours sincerely,

whaea kat

Link to this

From: whaea kat

Dear Simon Pearce,

An Official information request also relates to any information held by an agency subject to the OIA or LGOIMA. This includes:

documents, reports, memoranda, letters, emails and drafts
non-written information, such as video or tape recordings
the reasons for any decisions that have been made about you
manuals that set out internal rules, principles, policies or guidelines for decision-making
agendas and minutes of meetings, including those not open to the public.
Official information also includes information which is known to an agency but has not yet been written down.

I know you have emails!

Yours sincerely,

whaea kat

Link to this

Things to do with this request

Anyone:
Plimmerton School only: