Dear Accident Compensation Corporation,

1) How are complicated claims processed differently to a standard claim? please give examples.

from a previous request
Q. Does ACC determine whether any of the information supplied on this form(acc 21)is factually correct & no information has been withheld? If not why not?

A. ACC does not rely entirely on this form.....ACC asks for documentation to support.....

2) Is the information gathered by police during the investigation into a death, provided to ACC used to help with it's decision making (as this is available much sooner than a death cert.), or does ACC await the documentation, being the death certificate & rely solely on that for verification that a dependant exists, or needs to be contacted ?
Does ACC obtain multiple or singular verification where available?

Yours faithfully,
L K Barber