Kia ora,

Thank you for getting in touch with the Ministerial Services team.

Please note - the [1][Department of Corrections request email] inbox is monitored from
8:00am to 4:00pm Monday to Friday excluding public holidays.

If your request is urgent and relates to the wellbeing or safety of
someone in prison, please contact the prison directly. Contact details for
all prisons can be found here:
[2]https://www.corrections.govt.nz/about_us...

If you are looking for the location of a person in prison or if you want
to know if someone is in prison, you can request this information by using
the online form on our website.

[3]https://www.corrections.govt.nz/working_...

 

This is an automatic reply to confirm we have received your email and we
will contact you if any further information is required.  Please do not
reply to this message.

Ngā mihi | Kind regards,

The Ministerial Services Team

[4][Department of Corrections request email]

 

 

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The information in this message is the property of the New Zealand
Department of Corrections. It is intended only for the person or entity to
which it is addressed and may contain privileged or in confidence
material. Any review, storage, copying, editing, summarising,
transmission, retransmission, dissemination or other use of, by any means,
in whole or part, or taking any action in reliance upon, this information
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References

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4. mailto:[Department of Corrections request email]

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Kia ora,

Thank you for your email.

We are in receipt of your email.

If you are requesting information, we are required to comply with the Privacy Act 2020, the Official Information Act 1982 and the Victims Rights Act 2002.

Depending on the nature of your request you may not receive an official response for up to 20 working days.

We will respond to you in due course.

Ngâ mihi | Kind regards,
Ministerial Services
Department of Corrections, Ara Poutama Aotearoa
a: National Office, Mayfair House, 44-52 The Terrace, Wellington 6011

-----Original Message-----
From: Caleb <[FOI #26874 email]>
Sent: Sunday, May 19, 2024 2:59 PM
To: Info@Corrections <[Department of Corrections request email]>
Subject: CM: [EXTERNAL] Official Information request - Waiting Lists for Medical Services at Prisons

[You don't often get email from [FOI #26874 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Kia ora,
I am writing to request information under the Official Information Act (OIA) regarding the waiting lists for medical services at the following prisons:

Rolleston Prison
Otago Correctional Facility
Rimutaka Prison
Mt Eden Prison

Specifically, I would like to know:

The current length of waiting lists for seeing a nurse, a doctor, and a dentist at each of the mentioned prisons.
The longest time an individual has been on the waiting list for each of these services at each prison.

Please provide this information in a tabular format, specifying the prison name, type of service (nurse, doctor, or dentist), current waiting list length, and the longest waiting time.

Staffing Levels and Resources:
How many healthcare professionals (nurses, doctors, dentists) are currently employed at each prison?
Are there any shortages of medical staff, and if so, how is this affecting service delivery?

Appointment Scheduling and Prioritization:
How are appointments scheduled? Is there a centralized system, or do individual units/prisons manage their own scheduling?
Are appointments prioritized based on urgency (e.g., emergency cases, chronic conditions, preventive care)?

Communication Channels:
How do inmates request medical appointments? Is there a formal process, and are they informed about their place on the waiting list?
Are there any communication barriers (language, literacy, etc.) that might affect inmates’ ability to seek medical attention promptly?

Data Collection and Reporting:
How frequently are waiting lists updated? Is there a real-time tracking system?
Are there regular reports on waiting times, and are these accessible to the public?

Quality of Care:
Are there any quality assurance mechanisms in place to monitor the healthcare services provided?
How satisfied are inmates with the care they receive?

Ngâ mihi nui,
Caleb

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #26874 email]

Is [Department of Corrections request email] the wrong address for Official Information requests to Department of Corrections? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

----------------------------------------------------------------------------------------------------------------------------------------------

The information in this message is the property of the New Zealand Department of Corrections. It is intended only for the person or entity to which it is addressed and may contain privileged or in confidence material. Any review, storage, copying, editing, summarising, transmission, retransmission, dissemination or other use of, by any means, in whole or part, or taking any action in reliance upon, this information by persons or entities other than intended recipient are prohibited. If you received this in error, please contact the sender and delete the material from all computers.

hide quoted sections

Kia ora,

Please see attached extension letter.

Ngâ mihi | Kind regards,

Ministerial Services
Department of Corrections, Ara Poutama Aotearoa
a: National Office, Mayfair House, 44-52 The Terrace, Wellington 6011

-----Original Message-----
From: Info@Corrections
Sent: Monday, May 20, 2024 12:59 PM
To: Caleb <[FOI #26874 email]>
Subject: RE: CM: [EXTERNAL] Official Information request - Waiting Lists for Medical Services at Prisons - C182179

Kia ora,

Thank you for your email.

We are in receipt of your email.

If you are requesting information, we are required to comply with the Privacy Act 2020, the Official Information Act 1982 and the Victims Rights Act 2002.

Depending on the nature of your request you may not receive an official response for up to 20 working days.

We will respond to you in due course.

Ngâ mihi | Kind regards,
Ministerial Services
Department of Corrections, Ara Poutama Aotearoa
a: National Office, Mayfair House, 44-52 The Terrace, Wellington 6011

-----Original Message-----
From: Caleb <[FOI #26874 email]>
Sent: Sunday, May 19, 2024 2:59 PM
To: Info@Corrections <[Department of Corrections request email]>
Subject: CM: [EXTERNAL] Official Information request - Waiting Lists for Medical Services at Prisons

[You don't often get email from [FOI #26874 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Kia ora,
I am writing to request information under the Official Information Act (OIA) regarding the waiting lists for medical services at the following prisons:

Rolleston Prison
Otago Correctional Facility
Rimutaka Prison
Mt Eden Prison

Specifically, I would like to know:

The current length of waiting lists for seeing a nurse, a doctor, and a dentist at each of the mentioned prisons.
The longest time an individual has been on the waiting list for each of these services at each prison.

Please provide this information in a tabular format, specifying the prison name, type of service (nurse, doctor, or dentist), current waiting list length, and the longest waiting time.

Staffing Levels and Resources:
How many healthcare professionals (nurses, doctors, dentists) are currently employed at each prison?
Are there any shortages of medical staff, and if so, how is this affecting service delivery?

Appointment Scheduling and Prioritization:
How are appointments scheduled? Is there a centralized system, or do individual units/prisons manage their own scheduling?
Are appointments prioritized based on urgency (e.g., emergency cases, chronic conditions, preventive care)?

Communication Channels:
How do inmates request medical appointments? Is there a formal process, and are they informed about their place on the waiting list?
Are there any communication barriers (language, literacy, etc.) that might affect inmates’ ability to seek medical attention promptly?

Data Collection and Reporting:
How frequently are waiting lists updated? Is there a real-time tracking system?
Are there regular reports on waiting times, and are these accessible to the public?

Quality of Care:
Are there any quality assurance mechanisms in place to monitor the healthcare services provided?
How satisfied are inmates with the care they receive?

Ngâ mihi nui,
Caleb

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #26874 email]

Is [Department of Corrections request email] the wrong address for Official Information requests to Department of Corrections? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

----------------------------------------------------------------------------------------------------------------------------------------------

The information in this message is the property of the New Zealand Department of Corrections. It is intended only for the person or entity to which it is addressed and may contain privileged or in confidence material. Any review, storage, copying, editing, summarising, transmission, retransmission, dissemination or other use of, by any means, in whole or part, or taking any action in reliance upon, this information by persons or entities other than intended recipient are prohibited. If you received this in error, please contact the sender and delete the material from all computers.

hide quoted sections