Meola Road Closure
Glenn Pearce made this Official Information request to Auckland Transport
Response to this request is long overdue. By law Auckland Transport should have responded by now (details and exceptions). The requester can complain to the Ombudsman.
From: Glenn Pearce
Dear Auckland Transport,
I wish to see all internal correspondence relating to the timeframe for the closure of Meola Rd for the road improvement project
Yours faithfully,
Glenn Pearce
From: Glenn Pearce
Dear Auckland Transport,
Could I please have an update on the status of this request due tomorrow (or at the very least an acknowldgement of receipt of the request and an update on when I could expect a response)
Yours faithfully,
Glenn Pearce
Glenn Pearce left an annotation ()
Complaint to Ombudsman
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We received your complaint about Auckland Transport on 14 March 2024. Your case reference number is 009212.
Once your complaint is assigned to an investigator, they will contact you.
Oliver Lineham (FYI.org.nz volunteer) left an annotation ()
Hi Glenn,
There seems to be a problem at AT's end with emails being dropped after they receive them from us, affecting most requests made through FYI.org.nz. We raised this with AT on 14 March, but as yet the problem has not been resolved.
Our logs record the responses sent by the agency's mail server showing successful delivery of both messages:
250 2.0.0 3w1eupjb1j-1 Message accepted for delivery
250 2.0.0 3wkes02hff-1 Message accepted for delivery
No bounce was received.
Thank you for complaining to the Ombudsman. We have also raised the problem with the Ombudsman. We will be happy to assist them with their investigation should they contact us.
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
Glenn Pearce left an annotation ()
No response received from Auckland Transport, not even and acknowledgement of receipt despite followup
Complaint laid with Ombudsman
Link to this