Kia ora Paul

 

Please find attached the response to your Official Information Act
request.

 

Ngā mihi,

Lino

 

Ministerial Services

Associate Deputy Secretary Immigration Branch, Immigration New Zealand

Ministry of Business, Innovation & Employment

Level 1, 15 Stout Street, Wellington 6011 |PO Box 1473, Wellington 6140,
New Zealand

 

NZBN 9429000106078

 

Kia ora Paul,

Thank you for your follow up.

Below is our response to your following questions:

Response to question 1:
We cannot speak to what the CII and NIA will be able to see, but in general a Boarding Pass will not show any information on what visa the passenger has. It will only have the flight information.

Response to question 2:
When an airline is getting a deny board, a prompt will come up on their departure control system (DCS) to call INZ. This deny board prompt can be for a variety of reasons, for example there is no record of the individual holding a valid New Zealand visa, the visa is contained in an expired passport or there is incorrect information on their visa.

Once IBO has troubleshooted the reason for the call they can create a code to override the prompt that came up in the system. This code is verbally given to the airline and this will allow them to process the Advanced Passenger Processing in their DCS and print the passengers boarding pass/passes. Sometimes this involves talking to the passenger and sometimes the issue preventing travel can be resolved by just speaking to the airline. The code is a numerical code that has no relevance to the visa or passport the passenger holds it is just the next number in a sequence.

Kind regards,
Lino

-----Original Message-----
From: Paul Zhao <[FOI #25251 email]>
Sent: Tuesday, August 6, 2024 1:42 PM
To: INZ OIAs <[email address]>
Subject: Re: DOIA 2324-1444 Paul Zhao [IN-CONFIDENCE: RELEASE-EXTERNAL]

Dear Ministry of Business, Innovation & Employment,

I would like to ask you to clarify two points:

1:

You said "During check-in at the airport, if the individual holds an endorsement in their foreign passport, the check-in system will give the airline an ‘OK to Board’ response and they would be able to issue a boarding pass. The airline cannot see any visa type or endorsement via the check-in system."

I would like to talk about the Chinese border control, such as the China Immigration Inspection (CII) and the Exit and Entry Administration of the People's Republic of China (NIA).

Without looking at the boarding pass, will the Chinese border control at the checkpoints of international airports, marine entry points, and land crossing points in/of China be able to see any visa type or endorsement through the check-in system?

Without looking at the boarding pass, will the Chinese border control at the checkpoints of international airports, marine entry points, and land crossing points in/of China be able to use the check-in system to receive an ‘OK to Board’ response or a ‘deny board’ response?

2:

You said “IBO would speak with the individual about getting an endorsement and there may be situations where IBO may have to mention to the airline that the individual is a New Zealand Citizen. However, this would be assessed on a case by case basis. IBO is able to give the airline an override which would allow the individual to board the flight.”

What does "override" mean?
Does it mean the process that the IBO speaks with the individual, and manually sends an 'OK to Board' to the check-in at the airport, if the individual is really a New Zealand citizen?

Thank you.

Yours sincerely
Paul Zhao
6 August 2024

-----Original Message-----

Kia ora Paul

Please find attached the response to your Official Information Act request.

Ngâ mihi,

Lino

Ministerial Services

Associate Deputy Secretary Immigration Branch, Immigration New Zealand

Ministry of Business, Innovation & Employment

Level 1, 15 Stout Street, Wellington 6011 |PO Box 1473, Wellington 6140, New Zealand

NZBN 9429000106078

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